EasyWater Reviews

Filter

1,077 Verified Customer Reviews

1,077 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
945
(87.7%)
4 Shopper Approved - Review Star
122
(11.3%)
3 Shopper Approved - Review Star
7
(0.6%)
2 Shopper Approved - Review Star
1
(0.1%)
1 Shopper Approved - Review Star
2
(0.2%)

Customer Service
4.9
5 Shopper Approved - Review Star
135
4 Shopper Approved - Review Star
4
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
2
SHOW DETAILS

5-star reviews
750+

5-star reviews

6 years collecting reviews
Filter
M
Mike S.
02/23/2023 , TX

A few years ago I made the mistake of having Culligan do our water test prior to sending it to Easywater.
Culligan didn't test for iron bacteria and thus the Easywater system sold to me was without knowledge of this issue and failed.
After contacting Daniel, he suspected the issue, he retested our water, confirmed this and made things right with a new tank and Iron Shield Max system at a discount.
Our water is now clean, clear and system working perfectly.
If you don't want to lift bags of salt and need a trouble free water treatment system, whether residential or rural, well or public, I highly recommend Easywater. They will go above and beyond.

Customer Service
5/5

M
Michael F.
02/19/2023 , CA

Worked great for first 120 days then the problems started returning sulfur smell and iron particles in faucets.I'm sure the media tank is filled with iron particles. I would like to replace the tank and be able to alternate the tank every 3 to 6 months with fresh media. I'm confident that would solve my problems.When I purge the tank daily the water quality improves.But never as well as initially.


B
Bradley K.
02/12/2023 , AR

Loral is so easy to work with. He is very knowledgeable and helpful. He took the time to answer all my questions.
I would recommend Easy Water to anyone with water quality issues.


K
Kirk H.
02/08/2023 , CA

John Weber was fantastic in helping me get a unit to replace my old one that failed! John's customer service was great and I would highly recommend this Company for hard water issues at home or business!

Thanks John Weber for all your help. Kirk


D
Debra R.
02/01/2023 , VA

I had sent an internet request for information on a water system for our new home in Stephens City, VA, and Bryce reached out to help us decide on what system would be the best fit for our home.
He was very informative and provided great customer service. Did not feel pressured to buy anything other than what we decided on purchasing.
Would highly recommend his services/your company in the future.


J
John M.
01/27/2023 , AZ

I think this is my third unit (one failed while still under warranty) over many years plus one I installed for my sister in-law a few years ago and we are extremely pleased with it and have recommended it to several friends and neighbors over the years. I called with a problem on the weekend and got a return call early on Monday, and the replacement unit arrived on Friday and was promptly put into service. I celebrate not having to lug & load the salt...Thank you EastWater!
John MacFarlane
Goodyear, AZ

Customer Service
5/5

E
Erik W.
01/24/2023 , PA

John Weber is fantastic. Excellent service and very knowledgeable. He answers all of my questions and always gets back to me promptly

Customer Service
5/5

K
Keith S.
01/13/2023 , NV

Good information with clear explaination of what was needed to fix the problems i was having with my water. No up selling for un needed equiptment. Honest company..


K
Kris M.
01/12/2023 , MS

I was looking for help with replacing my water softener and I found the best help I could find. EasyWater tested my water and within just a few days I got the results. Knowing exactly what I was dealing with, Loral then was able to recommend the correct model. It pays to go to a company that specializes in softeners. In the past I have purchased from Lowes or Sears and they were NO help. They just sell the product.


R
Robert V.
12/23/2022 , IN

This company especially Daniel was so professional in his telling me thoroughly about the system but sent a professional installer named John that completely was efficient and made sure everything was working properly and in a reasonable small amount of time and checked to make sure I was completely satisfied !!!!! Which I was completely !!!


J
John D.
12/23/2022 , AZ

Great experience, thanks


C
Curt G.
12/22/2022 , NJ

I haven't received my system yet. But to this point my contact Loral has been awesome. I will update when the system is delivered and installed.


M
Matthew W.
12/16/2022 , GA

After reaching out to EasyWater and speaking to Loral and reading reviews about the company,I decided on Monday to order the no salt water softener equipment to install in my new home once my contractor is done building it. Loral answered all my dumb questions and never made me feel stupid. He told me that I would have my unit by this Friday but I guess UPS was feeling good and I got it today (a day early). Although I can't speak on how well it does right now, I can say that my buying experience was top notch. I never felt pressured to buy anything at anytime and loral even kept me up to date on the tracking. EasyWater y'all have a great employee in my book. I am a firm believer that a product is only as good as the company and a company is only as good as the employees and Loral is a great asset to your company. I hope I never have to call for service but I know if I do I will be well taken care of. Stay tune for an update in about three months


P
Penny P.
12/14/2022 , TX

Loral was very helpful and made purchasing from EasyWater a great experience!


L
Larry H.
11/26/2022 , KY

Always great service from my Easy Water representative and excellent products!


R
Ryan B.
11/22/2022 , GA

John was polite to the point and easy to work with!


S
Scottie M.
11/21/2022 , UT

Although I have yet to experience the results of the no salt conditioner, it comes highly recommended by a 40 year veteran of the LA metro water district. The purchasing process was laid back and there was totally no pressure as the factual performance and track record spoke for itself. I bought one for my home and the business I work for.


C
Carl M.
11/19/2022 , IN

Excellent service. Thank you. Looking forward to getting our replacement unit.

Customer Service
5/5

K
Ken D.
11/18/2022 , AR

Easy Water system went out after 12 years of uninterrupted service due to power surge from electrical storm.
Contacted Easy Water next morning (Saturday) leaving email message. Didn't expect to hear from them until Monday. Surprisingly Loral Richardson called me that Saturday and offered professional, yet friendly service.

After doing the things he suggested, unit still did not respond. Internal components shorted out. Called him back. He advised replacing the unit rather than trying to have it repaired. Repairing would probably be more expensive. In process of installing new unit now.

Easy Water has met all my expectations and I can't say enough about the professional service from Loral Richardson. Friendly, courteous, empathetic, helpful and no sales pressure.

I recommend their product and service without any hesitation.

Customer Service
5/5

J
John S.
11/16/2022 , CA

Loral is always a great help in determining the correct system to install!
Always responds quickly and has the right answers!


Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business
Website

© 2024 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2024