I highly recommend EasyDigging's tools and am very pleased with their customer service. I found EasyDigging's products online while searching for tools to help with upcoming projects. My husband and I just started a large landscaping/drainage project at our new home. Getting older and some minor injuries from pushing through previous projects has been making it increasingly challenging. I called EasyDigging's contact number and asked what their shipping turn around was. The man was extremely helpful. After checking inventory, he said everything would ship out the next day and I would get them within the week. Everything arrived quickly and was packaged well. The products we purchased were 2 grub hoes (not wimpy hoes, but massive/sharp hunks of steel on these!!), 1 fork hoe, 1 trench shovel, 1 pointed shovel, 1 standard green broadfork, long handle sharp shooter shovel, and 1 pointed long handled digging shovel. Every product was far superior to anything we had and could find at local stores. I was hesitant to purchase the broadfork because of the cost, but am very glad I did. It has turned out to be one of the most used tools we have. It is built like a tank and should last a long time. It loosens, lifts and breaks up the compacted clay/rocky soil better than anything else - and without hurting my back or shoulder.