"Very good experience! Greg was very helpful when I had trouble with ordering due to some computer issues. The tools I received were first quality - very nice. I only dinged a star on price because, well, you have to pay extra for good tools - they ARE good tools but I still like bigbox bargain prices! :)
I have used both my tools and although one is not quite the right fit for the job it is about the best I could come up with and the tool itself is excellent, it WILL be useful for other tasks in the future. It is welcome member of my tool kit. The other shovel has proven to be GREAT! It has helped me in my trenching drudgery immensely and I hope it holds up to years of use and abuse! :)"