We know you can choose from a multitude of online retailers to get all the materials you need for building a deck.

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93,595 Verified Customer Reviews

93,595 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
78K+
(83.8%)
4 Shopper Approved - Review Star
12K+
(13.7%)
3 Shopper Approved - Review Star
2001
(2.1%)
2 Shopper Approved - Review Star
154
(0.2%)
1 Shopper Approved - Review Star
155
(0.2%)

Delivery Time
4.8
5 Shopper Approved - Review Star
12K+
4 Shopper Approved - Review Star
1155
3 Shopper Approved - Review Star
267
2 Shopper Approved - Review Star
65
1 Shopper Approved - Review Star
71
Would Buy Again
4.8
5 Shopper Approved - Review Star
79K+
4 Shopper Approved - Review Star
10K+
3 Shopper Approved - Review Star
1868
2 Shopper Approved - Review Star
152
1 Shopper Approved - Review Star
175
Would Recommend
4.8
5 Shopper Approved - Review Star
78K+
4 Shopper Approved - Review Star
12K+
3 Shopper Approved - Review Star
2172
2 Shopper Approved - Review Star
149
1 Shopper Approved - Review Star
182
Product Satisfaction
4.8
5 Shopper Approved - Review Star
11K+
4 Shopper Approved - Review Star
1818
3 Shopper Approved - Review Star
362
2 Shopper Approved - Review Star
80
1 Shopper Approved - Review Star
80
Customer Service
4.8
5 Shopper Approved - Review Star
2342
4 Shopper Approved - Review Star
213
3 Shopper Approved - Review Star
76
2 Shopper Approved - Review Star
33
1 Shopper Approved - Review Star
46
Price Satisfaction
4.5
5 Shopper Approved - Review Star
8334
4 Shopper Approved - Review Star
3795
3 Shopper Approved - Review Star
1445
2 Shopper Approved - Review Star
170
1 Shopper Approved - Review Star
65
SHOW DETAILS

5-star reviews
78K+

5-star reviews

11 years collecting reviews

About this Company

We know you can choose from a multitude of online retailers to get all the materials you need for building a deck.

Video Reviews

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R
Shopper Approved - Verified Customer Ryan K.
1 week ago

Good product and fast delivery

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Shopper Approved - Verified Customer Jose
1 week ago , NJ

The wrong product was sent to us, however, your customer team member Bianca was extremely friendly and fixed the situation right away. Mistakes happen, but having a company that takes care of it with such professionalism was refreshing. We will continue to make purchases through Decks Direct.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

B
Shopper Approved - Verified Customer Brian M.
2 weeks ago

Thanks

Would Recommend
4/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
3/5
Delivery
5/5

B
Shopper Approved - Verified Customer Butch O.
2 weeks ago

Order process was as easy as 123

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

B
Shopper Approved - Verified Customer Bob R.
2 weeks ago , MD

Good experience. Only issue I had is that the light color is a different temperature than the lights I replaced. Not a big deal though.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
4/5
Delivery
5/5

N
Shopper Approved - Verified Customer Nat W.
2 weeks ago , DC

Product was as expected

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
4/5

O
Shopper Approved - Verified Customer Olindo M.
2 weeks ago

Quick and easy to order

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
4/5
Delivery
5/5

L
Shopper Approved - Verified Customer Loren
2 weeks ago

Good price, fast shipping

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

S
Shopper Approved - Verified Customer Scott
2 weeks ago , NY

I just placed my first order so I am undecided still on everything so 3 stars for everything until I receive the product (hopefully on time), use the product and determine the quality of it. And Then there is a slight chance I will recommend your product if someone askes me where to get a router bit for trex decking that works well and is worth the price. Maybe this survay should be sent out in a coulpe of weeks if your looking for feedback Yes you can follow up and I can retake the survey then if you would like. Thanks

Follow up comments. I recieved the product the day it said it would come. The price for the product was good. The quality of the product exceeded my exspectation. Really well built, quality tool. I will definelty used decks direct again in the future. Recommend to friends...Ya if someone is asking for deck tools.

Would Recommend
4/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

P
Shopper Approved - Verified Customer Paul T.
2 weeks ago , FL

Thanks to Matt for taking the time to answer my questions by phone and helping me finalize my order.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Shopper Approved - Verified Customer allix S.
3 weeks ago

My go to website when im not using my local distributor

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Shopper Approved - Verified Customer Jeff S.
3 weeks ago

Experience was great.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
3/5
Delivery
5/5

C
Shopper Approved - Verified Customer Cathy
3 weeks ago , Alabama

DecksDirect is a personalized company. Anytime I have questions, there is always someone available with the answers.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

R
Shopper Approved - Verified Customer Russell G.
3 weeks ago

Great service. Parts were packed well.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

S
Shopper Approved - Verified Customer Stephanie L.
3 weeks ago , ga

I found the website to drag and get stuck sometimes. Customer service by phone and chat was EXCELLENT.

Would Recommend
5/5
Would Buy Again
3/5
Product Satisfaction
5/5
Price
3/5
Delivery
5/5

P
Shopper Approved - Verified Customer Patrick B.
3 weeks ago

This is the first time buying from direct decks.
I would purchase from them again.

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
3/5
Delivery
5/5

A
Shopper Approved - Verified Customer Anthony K.
3 weeks ago

Easy to find the product I needed

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
4/5
Delivery
4/5

J
Shopper Approved - Verified Customer John
3 weeks ago

Easy to find what I needed on the web site.
Product arrived a week later

Would Recommend
4/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

D
Shopper Approved - Verified Customer Dan M.
3 weeks ago , KS

easy process and good prices!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

C
Shopper Approved - Verified Customer Christopher L.
3 weeks ago

This is my second time ordering from Decks Direct. The first experience was good I'm hoping for the same on this one.

Would Recommend
5/5
Would Buy Again
4/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

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