DecksDirect.com Reviews

4.8 Overall Satisfaction Rating

Based on 67,323 Ratings

5
55K+ (82.4%)
4
10K+ (14.9%)
3
1583 (2.4%)
2
95 (0.1%)
1
107 (0.2%)
55K+ 5 stars in a row
5 star excellence award medal

Delivery Time

4.9 Average

5
(8,909)
4
(842)
3
(180)
2
(40)
1
(45)

Would Buy Again

4.8 Average

5
(55,689)
4
(8,358)
3
(1,439)
2
(100)
1
(116)

Recommend This Company

4.8 Average

5
(55,405)
4
(9,355)
3
(1,710)
2
(91)
1
(120)

Customer Service

4.8 Average

5
(1,400)
4
(127)
3
(39)
2
(15)
1
(25)

Product Satisfaction

4.8 Average

5
(8,236)
4
(1,385)
3
(271)
2
(58)
1
(66)

Price Satisfaction

4.5 Average

5
(6,030)
4
(2,778)
3
(1,035)
2
(122)
1
(51)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

DecksDirect.com

About Us

We know you can choose from a multitude of online retailers to get all the materials you need for building a deck.

A

Andy Z.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great products, great service, love this company!
Recommend this Company
5/5
Would Buy Again
5/5
C

Clifford M.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

No problem. Had what I wanted. Love the product
Recommend this Company
5/5
Would Buy Again
5/5
D

David R.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very nice website
Like the how to videos
Recommend this Company
5/5
Would Buy Again
5/5
J

Jeff H.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great product if you want the best durability, clean look, and low maintenance. Tuscany Westbury black goes with just about anything.
Recommend this Company
5/5
Would Buy Again
5/5
R

Ron C.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great service!!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
E

Eleftheria D.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy website to use. Nice and easy!!
Recommend this Company
5/5
Would Buy Again
5/5
D

Daniel T.
Today , VA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Everything Ok and as described. All worked well and my customer is very happy.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
A

Ann
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

great website. easy to navigate and great prices. shipped quickly
Recommend this Company
5/5
Would Buy Again
5/5
G

Gary
Today

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Great prices
Recommend this Company
5/5
Would Buy Again
4/5
A

Adam B.
Today

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

After providing all of the dimensions and specs for this job to the salesman Steve Harvey, he sent the wrong parts (pre-drilled line posts & balusters that ONLY work for a 34-degree staircase, not the 41-degree staircase I specified). I even had to order the universal brackets for steeper (Non-34 degree) staircases yet he never said that the predrilled posts and balusters wouldn’t work. Now, here I am needing $500 of non-drilled posts & rails after trying to make the original parts work. I would appreciate hearing from you to make this right. My cell is (443) 977-7246.
Recommend this Company
1/5
Would Buy Again
1/5
J

Judy M.
1 day ago , TN

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good experience
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
CustomerService
5/5
Delivery
5/5
C

Chris
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to use and have the products I need. If they get here in 4 days when the website says; I would give the site 6 stars
Recommend this Company
5/5
Would Buy Again
5/5
K

Kevin
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

1st time. Good so far
Recommend this Company
5/5
Would Buy Again
5/5
B

Brad S.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Website easy to use and pricing seems good
Recommend this Company
5/5
Would Buy Again
5/5
L

Lee L.
1 day ago , TN

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Probably the best company I have dealt with over the past several years. Fast, efficient and super courteous. The best was the products are very high quality.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
J

John
1 day ago , IA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Same as Lowe's but had in stock
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
G

Gary B.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Your chat now got me the answer I needed! Thanks!
Recommend this Company
5/5
Would Buy Again
5/5
K

KATHY P.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So far so good.....no problems!
Recommend this Company
5/5
Would Buy Again
5/5
B

Bobbie M.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

good thanks
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
Loading Page Animation

See more DecksDirect.com Reviews

Visit DecksDirect.com ►