We know you can choose from a multitude of online retailers to get all the materials you need for building a deck.

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76,320 Verified Customer Reviews

76,320 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
63K+
(82.9%)
4 Shopper Approved - Review Star
11K+
(14.5%)
3 Shopper Approved - Review Star
1739
(2.3%)
2 Shopper Approved - Review Star
125
(0.2%)
1 Shopper Approved - Review Star
126
(0.2%)

Delivery Time
4.8
5 Shopper Approved - Review Star
10K+
4 Shopper Approved - Review Star
995
3 Shopper Approved - Review Star
219
2 Shopper Approved - Review Star
51
1 Shopper Approved - Review Star
58
Would Buy Again
4.8
5 Shopper Approved - Review Star
63K+
4 Shopper Approved - Review Star
9271
3 Shopper Approved - Review Star
1608
2 Shopper Approved - Review Star
126
1 Shopper Approved - Review Star
143
Would Recommend
4.8
5 Shopper Approved - Review Star
63K+
4 Shopper Approved - Review Star
10K+
3 Shopper Approved - Review Star
1879
2 Shopper Approved - Review Star
122
1 Shopper Approved - Review Star
150
Customer Service
4.8
5 Shopper Approved - Review Star
2110
4 Shopper Approved - Review Star
191
3 Shopper Approved - Review Star
63
2 Shopper Approved - Review Star
23
1 Shopper Approved - Review Star
38
Product Satisfaction
4.8
5 Shopper Approved - Review Star
9682
4 Shopper Approved - Review Star
1582
3 Shopper Approved - Review Star
310
2 Shopper Approved - Review Star
67
1 Shopper Approved - Review Star
73
Price Satisfaction
4.5
5 Shopper Approved - Review Star
7070
4 Shopper Approved - Review Star
3236
3 Shopper Approved - Review Star
1207
2 Shopper Approved - Review Star
144
1 Shopper Approved - Review Star
57

5000+ 5-star reviews
5 years collecting reviews

About This Company

We know you can choose from a multitude of online retailers to get all the materials you need for building a deck.

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Shopper Approved - Featured Review
T
Shopper Approved - Verified Customer Terry
2 weeks ago

Good experience.Order was easy. Order got here in timely manner. Only problem is that one of lights does not work.

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
3/5
Price
4/5
Delivery
5/5

Merchant Response

DecksDirect.com recently attempted to reach out to this customer via the Shopper Approved Customer Resolution Center, and is currently awaiting the customer's response.

Shopper Approved - Featured Review
A
Shopper Approved - Verified Customer Adrienne G.
07/10/2020

Easy to find what I needed and the extra mile you went with how many of each screw type that was needed for each bracket made the job of knowing what I needed so much easier. Thank you

Would Recommend
5/5
Would Buy Again
5/5

Shopper Approved - Featured Review
W
Shopper Approved - Verified Customer Wahid
07/08/2020

Quick response after I place the order . Delivered in time . Customer service person was very helpful in finding the right product for me . Overall happy experience .

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Customer Service
5/5
Delivery
5/5

Shopper Approved - Featured Review
L
Shopper Approved - Verified Customer LaVonne
07/07/2020 , MN

Thanks for your service!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

Shopper Approved - Featured Review
S
Shopper Approved - Verified Customer Salvatore P.
07/06/2020 , MD

I also called for advise on the products I was purchasing online, very friendly and knowledgeable customer service. Thank you for helping me out.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

Why Trust Verified Reviews?

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Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

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Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

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