DecksDirect.com Reviews

4.8 Overall Satisfaction Rating

Based on 63,585 Ratings

5
52K+ (82.4%)
4
9525 (15%)
3
1499 (2.4%)
2
91 (0.1%)
1
98 (0.2%)
52K+ 5 stars in a row
5 star excellence award medal

Delivery Time

4.9 Average

5
(8,485)
4
(798)
3
(170)
2
(39)
1
(40)

Would Buy Again

4.8 Average

5
(52,718)
4
(7,969)
3
(1,370)
2
(91)
1
(109)

Recommend This Company

4.8 Average

5
(52,474)
4
(8,943)
3
(1,626)
2
(83)
1
(110)

Customer Service

4.8 Average

5
(1,012)
4
(80)
3
(29)
2
(13)
1
(21)

Product Satisfaction

4.8 Average

5
(7,844)
4
(1,310)
3
(260)
2
(56)
1
(62)

Price Satisfaction

4.5 Average

5
(5,738)
4
(2,648)
3
(984)
2
(117)
1
(45)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

DecksDirect.com

About Us

We know you can choose from a multitude of online retailers to get all the materials you need for building a deck.

T

Timothy J.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Of course, anything could be cheaper than it is :-). That said, shipment arrived well packed. My wife is looking forward to my getting it installed
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
CustomerService
5/5
Delivery
5/5
B

Betty S.
Today , TX

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
T

Travis M.
Today , OH

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great product, great price, fast delivery. All in all, very satisfied.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
4/5
Delivery
5/5
T

terrie F.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

You have what we needed
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
J

John D.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy and fast
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
K

Kathleen K.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I was very impressed with the delivery speed.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
CustomerService
5/5
Delivery
5/5
A

AJ
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Fast delivery and high quality products for a great price. Highly recommend and will use again.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
S

Shane W.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great products!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
L

lauren L.
Today , SC

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

so impressed with shipping situation on such large items. way faster than getting products from my local lowes or home depot.

Only problem we ran into was that some screws required a square drill driver which we had to make an extra trip for. Would have been nice for that to have been included in the hardware set. (Obviously a trex issue, not decks direct) very pleased with service and would 100% recommend and use again
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
J

JOHN H.
Today , OH

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The Solar Post Caps are of good quality, delivered very promptly.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
3/5
CustomerService
5/5
Delivery
5/5
S

Sam S.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to navigate, helpful customer service.
Recommend this Company
5/5
Would Buy Again
5/5
A

Anonymous Customer
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Site easy to navigate. Great price for item I purchased
Recommend this Company
5/5
Would Buy Again
5/5
P

Patricia M.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

As far as ease in ordering all has been great. Once order has been received will be able to tell more
Recommend this Company
5/5
Would Buy Again
5/5
J

John J.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick and easy to find exactly what I needed!
Recommend this Company
5/5
Would Buy Again
5/5
A

Abel T.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Thank you. I look forward to receiving this product and putting it up!
Recommend this Company
5/5
Would Buy Again
5/5
T

Thomas H.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Your site works ! Seems to be quality products
Recommend this Company
5/5
Would Buy Again
5/5
P

Phil N.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Fast and easy exactly what I was looking for at very competitive price
Recommend this Company
5/5
Would Buy Again
5/5
T

Theresa W.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The person I spoke to was outstanding.
She was patient with me cause I am not good at navigating my iPad. I was able to find and get exactly what I needed.
Recommend this Company
5/5
Would Buy Again
5/5
R

Roy
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Ordered once before quick shipping that's why I returned for more purchases
Recommend this Company
5/5
Would Buy Again
5/5
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