Craftdirect.com Reviews

4.7 Overall Satisfaction Rating

Based on 11,368 Ratings

5
8729 (76.8%)
4
1784 (15.7%)
3
657 (5.8%)
2
120 (1.1%)
1
78 (0.7%)
8,500+ 5 stars in a row

Product Satisfaction

4.8 Average

5
(2,706)
4
(346)
3
(80)
2
(24)
1
(21)

Customer Service

4.7 Average

5
(194)
4
(34)
3
(6)
2
(2)
1
(4)

Price Satisfaction

4.7 Average

5
(2,490)
4
(513)
3
(139)
2
(24)
1
(11)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

Craftdirect.com

L

Linda P.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So far it's good. This is my first time ordering with this company.
L

Linda V.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

2.0
Overall Satisfaction Rating

Preorder situation wouldn't let me use a credit card but PayPal worked fine. So I have now paid for something that you can't ship yet. This is not right
S

Shannon F.
1 day ago , UT

Shopper Approved Checkmark Logo Verified Purchase

2.0
Overall Satisfaction Rating

Your search function does not work and I don't have time to scroll through hundreds of pages of product. I was looking for another set to go with this one, but again, your search doesn't work. I bought from another site. Plus, your shipping cost more than the one item I purchased.
Product Satisfaction
5/5
Price
1/5
CustomerService
1/5
J

Joan R.
2 days ago

Shopper Approved Checkmark Logo Verified Purchase

2.0
Overall Satisfaction Rating

1)Log in on your site is difficult bc it is not an email address preset
2)Resetting password link expired in less than a minute and froze me out
3)Second time preordering this item bc I did not receive any communication
J

Jan S.
3 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great shopping although would like free or discounted shipping.
Product Satisfaction
5/5
Price
4/5
M

Marjorie R.
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Found everything I needed and quick checkout
J

Jan S.
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Nice selection and user friendly site.
S

Shawn Y.
5 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Had some trouble getting signed in, but password reset worked great!
G

GERTRUDE B.
5 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

It was easy to find item and checkout was quick
Loading Page Animation

See more Craftdirect.com Reviews

Visit Craftdirect.com ►