We were researching for our honeymoon, had all these great ideas, and knew where we wanted to travel to within Costa Rica. Our only problem was we didn't know how to go about booking all the shuttles and transportation to get from point A to B to C etc. That's when we came across My Costa Rica. They had nothing but rave reviews anywhere we searched, so we decided to contact them and couldn't have been happier with our decision. The process from start to finish is so easy and the staff does a fantastic job. There is an easy form to fill out with all your information and a representative will contact you promptly with more information. They create a custom itinerary based on your requests and you can change and alter is as you feel fit, all for free. They did such a good job with ours, we did not need to change a thing. They know all the areas and the best activities to do in each area, they brought up tours we never would have thought of and they turned out to be some of our favourites. Once confirmed they get everything booked and confirmed for you. They regularly will send emails with helpful information, as well as updates, when payments are due and everything coming up. Anyone we dealt with from the company was fantastic, very friendly and always there to help with any questions we had. Everything on our trip was flawless and we wouldn't have changed a thing. We actually met a family while we were in Costa Rica who also used My Costa Rica and they also had nothing but good things to say. That was coming from a family who have travelled all over the world and used many different agencies in the past. We were absolutely thrilled with our trip to Costa Rica and our decision to use My Costa Rica. We would highly recommend them to anyone considering a trip there!!! We will not hesitate to used them if we are lucky enough to travel to the wonderful country of Costa Rica again!!! Pura Vida!!!