CostaRica.org Reviews

Jason was very helpful in planning our trip; he adjusted things to our liking and found us some fantastic resorts and excursions.

Using "My Costa Rica" travel agency was a great experience! My agent (Jason) made booking this trip very easy and I can't say enough about his professionalism and patience due to me and my wife changing our mind 5 times. If I had any complaints I would list them here but there are none. The accommodations were really nice and the food is wonderful and of course the places we visited were beautiful. Be sure to bring a camera or you'll regret it. We will definitely be coming back.

Our trip was absolutely amazing, and we can't wait to come back!! We have so many excellent photos and memories :) I think the very best part of our visit was our driver on the first and last days, Abel. We came to Costa Rica because my husband is a bird watcher, and you have so many hundreds of species there -- and we were delighted to find that Abel was also passionate about birds, and he gave us a great experience showing us all the different birds as he drove us to our destinations! He stopped often to point new birds out and helped us identify them, and was just as excited to look at them as we were. He was also super informative about lots of other types of information about the areas we traveled through and plants and animals and buildings we saw, some history of the country, etc. He was absolutely delightful, and we wished he could have been our driver for each trip!!

Muchas gracias a Lorena, Jason y todo el equipo de My Costa Rica por unas maravillosas vacaciones en Costa Rica. Jason fue adaptando nuestras pretensiones a un itinerario con variedad de visitas y actividades (tirolina, puentes colgantes, montar a caballo, nadar en cascada, bajada de ríos, termas, navegación, etc.). Lorena y el resto del equipo hicieron un excelente trabajo al comunicar claramente la logística y resolver todas nuestras dudas antes del viaje. Los traslados, pese a las distancias resultaron muy cómodos. Sientes que aunque estas en un país lejano desconocido, puedes contar con el apoyo del equipo MCR si necesitaras algo. También ayuda la calidez y amabilidad de los costarricenses. PURA VIDA!!!

We are looking forward to our trip booked for December to celebrate our 5 year anniversary! Jason was so easy to work with and sent lots of information when planning our vacation!

Our trip to Costa Rica was pretty darn wonderful. It was also one of the more relaxing international trips I have been on. While the country of Costa Rica takes most all of the credit for that, your company gets high marks as well. From having private drivers to the selection of hotels, My Costa Rica did a fabulous job of ensuring our vacation was a success! all of the hotels were excellent as well as the breakfasts that came with them. Club Rio was a favorite activity of mine; the tubing was a blast and soaking in a natural hot spring next to a cool water river was epic.

I have been telling my friends about y'all and bragging about Costa Rica. And of course, if I ever get a chance to go to Costa Rica again, I will definitely be using My Costa Rica! thank you very much for the good time!

Our family of four travelled to Costa Rica for the first time in March 2023. We had never used a travel service before and we were very pleasantly surprised by how easy CostaRica.org made our vacation. From the moment our plane landed in San Jose we had seamless connections with drivers and check in to hotels and tours. The trip was amazing and we were so grateful for suggestions of places and activities to match our interests. Ware planning a return using CostaRica.org to make our arrangements.

We had a wonderful experience booking our trip to Costa Rica with the help of Jason Bateman from MyCostaRica.org! He created a custom itinerary for us that matched our interests and kept it within our budget. We wanted to go deep sea fishing and spend as much time as possible hiking and snorkeling. He took all the hassle out of planning a memorable trip. Thank you Jason and My Costa Rica!

Lori M.

We booked our trip with My Costa Rica. Jason and Lorena were so helpful, and responsive. We had an AMAZING time in Costa Rica. We truly enjoyed every activity and every place we visited. It was our first time in Costa Rica, and the first international trip for my daughters; and it was just a wonderful experience. Our drivers throughout the trip were on time, professional, and so helpful. All of our guides were knowledgeable and helped us learn so much and experience some of the beauty and nature of Costa Rica. We were so impressed with the kindness and friendliness of all the people we met on our trip. I had been a bit nervous traveling alone with my daughters, but once there, I never worried and we felt completely safe everywhere we went.

The staff at My Costa Rica were incredibly responsive! It was lovely to be greeted at the airport on arrival, and whenever I had a question they got back to me right away. Knowing I had their expertise and help if I needed it, made me feel very relaxed, and helped me enjoy the trip.

Again, we had an amazing trip! We have been telling everyone about it and we have so many amazing memories. We can't believe how many animals we saw, and how beautiful Costa Rica is. We all feel that we would love to visit again very soon, and I will absolutely use My Costa Rica to book our next trip.

Had a great trip. Costa Rica.org helped me plan and change things to my preference. All transportation was set up for us. All our trip guides were amazing. Costa Rica was beautiful. Great communication. Highly recommend, will definitely be back.

My friend and I just finalized and booked our trip to Costa Rica for April 2024 and I have to say that working with Jason and his team at My Costa Rica has been a true pleasure. Jason's company was recommended to me by a neighbor and he did not disappoint! Jason was personable and easy to work professional, a great listener, patient and always readily available to communicate with. Jason is incredibly knowledgeable about the country and all it has to offer. He created an itinerary which met our every need from our specific focus and interests in what we wanted to see and do, our lodging requirements, and our budget! He made great suggestions so that we could maximize our time on route to, and in each location. He gave us options to choose from for lodging in each location and worked with us, revising our itinerary, until we were totally happy with our trip plan. Jason and his team made the planning process a pleasure and truly exceeded our expectations. I will not hesitate to recommend Jason and My Costa Rica to anyone I know who is thinking of planning a trip to this beautiful country. My friend and I can't wait to get there! Susan D K

From being a little tentative in the beginning to having the best experience. The company provided detailed itineraries, regular updates and contact prior to the holiday and because everything ran so smoothly we didn't need further information after the initial face to face meet and greet.

My experience working with Jason at My Costa Rica has been amazing so far. He is super responsive and most willing to offer me and my friend multiple options for accommodations and activities that will suit our budget and our preferences. He was also willing to schedule a video conversation to answer all our questions. Within 2 weeks, Jason has helped us plan a varied and exciting 10 day trip where everything will be taken care of for us. This includes pick up from the airport, all other transfers, hotels, some meals and guided tours in several different locations. I'm extremely pleased with their services and highly recommend using them as local guides who know the country and all the different locations and hotels.

The trip was absolutely amazing! The team at My Costa Rica put together an amazing agenda for us and we loved both hotels where we stayed.
Casa Conde, the hotel we stayed at in Guanacaste, was perfect! This is on Playa Panama which was an absolutely beautiful beach, with calm surf. Perfect for the kids to play in the water. It was a very immersive hotel, and a place that seemed like more local Costa Ricans vacationed at than Americans. The service was terrific, the food was very Costa Rican and delicious, and the bartenders made great cocktails. I honestly liked the food much better here than at the 5 star Springs hotel in the Arenal area.
The Springs hotel and Hot Springs resort, near the Arenal Volcano, was also amazing. That was the absolute nicest hotel room I have ever seen. The hot springs and pool were amazing, and the River Tubing at Club Rio was really fun. The food was made for tourists, but still very good. They had the most amazing Kids Play Zone, that our 8 year old enjoyed every night during dinner time. This was a very family friendly resort and the service was top notch.
My favorite part of the trip was the culture and Costa Rican people. I think I miss the attitudes of the locals most, and not hearing Pura Vida all the time.
Our day in Rincon De La Viejo was amazing! I am so glad we did the Combo tour. But my overall favorite personally was the Mystic Hanging Bridges. Having the guided tour is an absolute must. He found Poison Arrow Frogs, birds I never would have noticed, and even two Eyelash Pit Vipers.
I highly recommend My Costa Rica when planning your trip!

I can't say how much I loved working w/Jason & Lorena! They made our first trip to Costa Rica so easy, relaxing, fun, and, of course, amazing!!! THE BEST EVER
My daughter and I were able to experience so many wonderful sights and adventures. Everything was taken care of by our amazing team. All questions answered with 100% support at all times.
Thank you Lorena and Jason B!!
PURA VIDA