I don't remember how we came across My CostaRica but it is most fortunate that we did. We originally planned to take our trip in November 2020 and had a wonderful itinerary put together for us. Everything was booked, hotels, tours, flights... but due to the pandemic, we had to postpone our travel. The agency did everything it could to assist with the cancellations. We now see light at the end of the pandemic tunnel and decided to make the trip during Easter week. Jason, one of the owners, was ever so attentive, making useful suggestions about accommodations, assisting with getting information about immigration regulations and handling all the rebooking that had to be done. The level and quality of the service could not have been better. My wife and I are excited about our trip and feel we will be in good hands while in Costa Rica. We've traveled around the world many time and are seasoned travelers. It is with background that I say the level of professionalism and interest in our personal needs was second to none. I cannot say enough good things about My CostaRica. This agency has my highest recommendation.