CoolRelief.net Reviews

About this Company

About CoolRelief.net: 

When we began, Cool Relief L.L.C. set out to provide ice wraps and ice packs geared toward injury recovery and rehabilitation for the best prices we could. We know the importance of a fast recovery, and also as important, affordability. When injuries occur, be it an athletic injury, work related injury, or pains from yard work; you shouldn’t have to pay outrageous prices to relieve the pain and get back to health faster. We are here for our customers, and have been since day one. Thus, building a place for ourselves and our affordable products in this market was a determining factor in our inception. 
     While building our excellent selection of ice wraps and ice pack products geared toward all natural and holistic pain relief and injury recovery, we realized a substantial demand for products just for keeping cool and staying comfortable in summer’s rising temperatures.
     Currently we have expanded our selection of other ice pack accessories to include ice pack coolers, medicine coolers drink coolers and a several other helpful cooling accessories for comfort in the heat.

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Athletic Knee Ice Pack Wrap
Shopper Approved - Verified Customer
Athletic Knee Ice Pack Wrap
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Julie K - 3 weeks ago

I was expecting the cool packs to remain cold for the 2 hours promised, but that didn't happen.


Universal Ice Pack, Cold Wrap
Shopper Approved - Verified Customer
Universal Ice Pack, Cold Wrap
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John E - 08/29/2023

Package arrived at 8:00 last evening and is currently in the freezer getting ready to use.

John E

08/29/2023 - Alabama

Not as difficult as some I have seen...still screens are ridiculously busy with too much info! I was surprised that there were absolutely zero instructions for use of the product...I just assumed that freezing the product was required before its use.


Soft Gel Shoulder Ice Wrap
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Soft Gel Shoulder Ice Wrap
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kathy - 08/29/2023

Product was easy to use & works great!

kathy

08/29/2023 - Arizona

easy to order, easy to use & works great!


Knee Soft Gel Ice Pack
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Knee Soft Gel Ice Pack
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Nathaniel T - 08/27/2023

The Soft Gel ice Pack work great, easy to put on off my knees.

Nathaniel T

08/27/2023 - Maryland

Everything was great!


Knee Soft Gel Ice Pack
Shopper Approved - Verified Customer
Knee Soft Gel Ice Pack
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Arthur P - 08/25/2023

good

good


Refreezable Cooling Ice Bandana
Shopper Approved - Verified Customer
Refreezable Cooling Ice Bandana
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Kenneth W - 08/24/2023

Thank you for your quick service

Kenneth W

08/24/2023 - Virginia

Items available


Refreezable Cooling Ice Bandana
Shopper Approved - Verified Customer
Refreezable Cooling Ice Bandana
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Gloria B - 08/16/2023

Excellent product.

Gloria B

08/16/2023 - Florida

Great product.


Soft Gel Hot/Cold Pack for Hip
Shopper Approved - Verified Customer
Soft Gel Hot/Cold Pack for Hip
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MG - 08/14/2023

Cool relief ice pack

Works well for my hip replacement

MG

08/14/2023 - Illinois

Easy and quick


Large Soft Gel Pack for Knee 360 Coverage
Large Soft Gel Pack for Knee 360 Coverage
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Craige - 08/11/2023

Good design, material used in straps is poor. Broke 1st time used


Soft Gel Hot/Cold Pack for Hip
Shopper Approved - Verified Customer
Soft Gel Hot/Cold Pack for Hip
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KR - 08/10/2023

Too pricey for quality received.

Expected better for the price paid. Would not purchase again.

KR

08/10/2023 - Arizona

Too pricey for quality of item.


Refreezable Cooling Ice Bandana
Shopper Approved - Verified Customer
Refreezable Cooling Ice Bandana
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Jenny S - 08/09/2023

Fits great, and feels great!!

Jenny S

08/09/2023 - Oregon

Great product, wish I had bought 2!!


Cool Relief Soft Gel Migraine Ice Head Wrap Cap, Ice Pack for Headache Relief
Shopper Approved - Verified Customer
Cool Relief Soft Gel Migraine Ice Head Wrap Cap, Ice Pack for Headache Relief
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Karen S - 08/07/2023

Melted away

I threw it away. It had melted and was a sticky nasty mess.

Merchant Response

CoolRelief.net tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Karen S

08/07/2023 - Texas

The thing melted. I tried to revitalize it by putting it in the refrigerate and then the freezer. Nothing worked so I threw it out. It was a sticky mess.


Refreezable Cooling Ice Bandana
Shopper Approved - Verified Customer
Refreezable Cooling Ice Bandana
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Lenore D - 07/30/2023

Great product works perfect

Lenore D

07/30/2023 - Florida

The product was as described. I got it quicker than I thought and it works perfectly. I have no complaints whatsoever five stars


Knee Soft Gel Ice Pack
Shopper Approved - Verified Customer
Knee Soft Gel Ice Pack
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Martin C - 07/29/2023

I used the product already. I have a sprained MCL. The product does cover the whole knee and provide some compression. Bring it covers the whole knee it really provides cold relief better than just ice in a bag. My knee feels much better after using this product. It does take my knee pain away. I am very satisfied with your product.

Martin C

07/29/2023 - Pennsylvania

I like you product and would buy it again if I needed to.


Large Replacement Gel Ice Pack Insert
Shopper Approved - Verified Customer
Large Replacement Gel Ice Pack Insert
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Martin C - 07/29/2023

The gel pack freezes properly and provides good relief to my knee.

Martin C

07/29/2023 - Pennsylvania

I like you product and would buy it again if I needed to.


Large Soft Gel Pack for Knee 360 Coverage
Shopper Approved - Verified Customer
Large Soft Gel Pack for Knee 360 Coverage
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Jan D - 06/26/2023

I haven't tried it yet, but it exactly what I was expecting for recovery from knee replacement.


Knee Soft Gel Ice Pack
Shopper Approved - Verified Customer
Knee Soft Gel Ice Pack
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MK - 06/19/2023

Great size!! So glad I found this product!

MK

06/19/2023 - Massachusetts

Easy! Product looks great! Outstanding customer service!


Large Replacement Gel Ice Pack Insert
Shopper Approved - Verified Customer
Large Replacement Gel Ice Pack Insert
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Robert W - 04/21/2023

Good buy

Same issue


Knee Soft Gel Ice Pack
Shopper Approved - Verified Customer
Knee Soft Gel Ice Pack
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Robert W - 04/21/2023

Good buy

Excellent. The only problem is that the gel moves around and can miss places you want to ice.


Knee Soft Gel Ice Pack
Shopper Approved - Verified Customer
Knee Soft Gel Ice Pack
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John D - 03/22/2023

Really works well Just as the seller said it would

I had a knee replacement last year I fell since then and tripped waiting to see the doctor again. bought this knee soft gel ice pack great product it wrapped around My thigh and then it velco wrapped around my knee. My only problem was I was so intent on reading about the reviews I never swiped and looked excellent reviews on this product I didn't understand . That the ice gel pack is actually in a pocket of the soft out of liner jacket That was my only problem once I figured out that you put the ice gel packet in the freezer without the outer cover it freezes well it's pliable and it works helps the knee greatly


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