CharlesUnderwood.biz Reviews

About this Company

In the Spring of 1978, Brothers Cliff and Charles Underwood founded Underwood Leathers, Ltd. in Dallas, Texas with a Mission Statement for "Unsurpassed Excellence in Fine Leathergoods". For over 30 years, Charles Underwood Collection was available only through a select group of High-End retailers including BLOOMINGDALES®, BARNEYS NEW YORK® and NEIMAN MARCUS® to name but a few. Now headquartered in Arizona, we specialize in American Alligator Accessories, etc., and have evolved into a High End, On-Line Retailer selling exclusively through www.CharlesUnderwood.biz and Amazon. In order to enjoy and appreciate your purchase, you must first understand the people. The Craftsmen at Underwood Leathers are extremely dedicated to their jobs and skills. "Pride in Quality", is the foremost trait required of each individual. Master-Craftsman, Cliff Underwood oversees the production process with meticulous attention to detail. The Designer, Charles Underwood is personally involved in day to day operations and his wife, Ginger serves as Director of Marketing. Each of these human components interact to create a Level of Excellence which is quite uncommon in today's society. 

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180 Verified Customer Reviews

180 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
161
(89.4%)
4 Shopper Approved - Review Star
10
(5.6%)
3 Shopper Approved - Review Star
6
(3.3%)
2 Shopper Approved - Review Star
1
(0.6%)
1 Shopper Approved - Review Star
2
(1.1%)

Product Satisfaction
4.9
5 Shopper Approved - Review Star
62
4 Shopper Approved - Review Star
7
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Would Buy Again
4.8
5 Shopper Approved - Review Star
141
4 Shopper Approved - Review Star
16
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Delivery Time
4.8
5 Shopper Approved - Review Star
59
4 Shopper Approved - Review Star
8
3 Shopper Approved - Review Star
3
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Would Recommend
4.8
5 Shopper Approved - Review Star
139
4 Shopper Approved - Review Star
15
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
1
Price Satisfaction
4.5
5 Shopper Approved - Review Star
43
4 Shopper Approved - Review Star
16
3 Shopper Approved - Review Star
11
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Customer Service
4.4
5 Shopper Approved - Review Star
5
4 Shopper Approved - Review Star
1
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0

About This Company

In the Spring of 1978, Brothers Cliff and Charles Underwood founded Underwood Leathers, Ltd. in Dallas, Texas with a Mission Statement for "Unsurpassed Excellence in Fine Leathergoods". For over 30 years, Charles Underwood Collection was available only through a select group of High-End retailers including BLOOMINGDALES®, BARNEYS NEW YORK® and NEIMAN MARCUS® to name but a few. Now headquartered in Arizona, we specialize in American Alligator Accessories, etc., and have evolved into a High End, On-Line Retailer selling exclusively through www.CharlesUnderwood.biz and Amazon. In order to enjoy and appreciate your purchase, you must first understand the people. The Craftsmen at Underwood Leathers are extremely dedicated to their jobs and skills. "Pride in Quality", is the foremost trait required of each individual. Master-Craftsman, Cliff Underwood oversees the production process with meticulous attention to detail. The Designer, Charles Underwood is personally involved in day to day operations and his wife, Ginger serves as Director of Marketing. Each of these human components interact to create a Level of Excellence which is quite uncommon in today's society. 

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J
Shopper Approved - Verified Customer Jesus M.
11/18/2019 , CA

Quick and kind attention by Ginger Underwood.
Happy to be a recurring customer of the brand.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Customer Service
5/5
Delivery
4/5

Company Response

Hello Jesus,
Thank you for taking the time to review our Collection and your kind compliment.
We appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
Alligator Belt 1 316 with 2 Classic Buckles  Black matte finish  32
Alligator Belt 1 316 with 2 Classic Buckles Black matte finish 32
Read more reviews about this product

Jesus M. - 11/18/2019

Versatility and Value

Good Value, Many things to like about this belt. From the two buckles ( Nickel & Brass) to the two option of finishes: Matte & Glazed. Perhaps the most important being It’s 1 3/16” thickness, for those shorter than 6’,1” (as me) This has better proportion than the usual 1 ⅜”- 1 ½ “ belts, making it also more compatible with formal outfits.


S
Shopper Approved - Verified Customer Samantha M.
11/14/2019

Fabulous service. They connected me with the designer when I had questions, and answered them thoughtfully and with speed. Will definitely shop here again.

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Hello Samantha,
Thank you for your Wonderful "5-Star" rating of our family business
Charles was happy to answer your questions and please don't hesitate to let us know if you have any in the future.
Sincerely,
Charles Underwood Fine Leathergoods

A
Shopper Approved - Verified Customer Anonymous Customer
11/13/2019

Great service & products

Would Recommend
5/5
Would Buy Again
5/5

M
Shopper Approved - Verified Customer MARY F.
11/10/2019

Great site

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Hi Mary,
Thank you for your business and the "5 Star" Rating.
Please stay in touch and Happy Holidays !
Sincerely,
Charles Underwood Fine Leathergoods

R
Shopper Approved - Verified Customer Ray L.
11/10/2019

Lovely

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Hello Ray,
Thank you for taking the time to Review your order and recommend our Company.
We appreciate your business and look forward to working with you again in the future.
Sincerely,
Charles Underwood Fine Leathergoods

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