In the Spring of 1978, Brothers Cliff and Charles Underwood founded Underwood Leathers, Ltd. in Dallas, Texas with a Mission Statement for "Unsurpassed Excellence in Fine Leathergoods". For over 30 years, Charles Underwood Collection was available only through a select group of High-End retailers including BLOOMINGDALES®, BARNEYS NEW YORK® and NEIMAN MARCUS® to name but a few. Now headquartered in Arizona, we specialize in American Alligator Accessories, etc., and have evolved into a High End, On-Line Retailer selling exclusively through www.CharlesUnderwood.biz and Amazon. In order to enjoy and appreciate your purchase, you must first understand the people. The Craftsmen at Underwood Leathers are extremely dedicated to their jobs and skills. "Pride in Quality", is the foremost trait required of each individual. Master-Craftsman, Cliff Underwood oversees the production process with meticulous attention to detail. The Designer, Charles Underwood is personally involved in day to day operations and his wife, Ginger serves as Director of Marketing. Each of these human components interact to create a Level of Excellence which is quite uncommon in today's society.
243 Verified Customer Reviews
243 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.8
Overall Star
Rating
5-star reviews
About this Company
In the Spring of 1978, Brothers Cliff and Charles Underwood founded Underwood Leathers, Ltd. in Dallas, Texas with a Mission Statement for "Unsurpassed Excellence in Fine Leathergoods". For over 30 years, Charles Underwood Collection was available only through a select group of High-End retailers including BLOOMINGDALES®, BARNEYS NEW YORK® and NEIMAN MARCUS® to name but a few. Now headquartered in Arizona, we specialize in American Alligator Accessories, etc., and have evolved into a High End, On-Line Retailer selling exclusively through www.CharlesUnderwood.biz and Amazon. In order to enjoy and appreciate your purchase, you must first understand the people. The Craftsmen at Underwood Leathers are extremely dedicated to their jobs and skills. "Pride in Quality", is the foremost trait required of each individual. Master-Craftsman, Cliff Underwood oversees the production process with meticulous attention to detail. The Designer, Charles Underwood is personally involved in day to day operations and his wife, Ginger serves as Director of Marketing. Each of these human components interact to create a Level of Excellence which is quite uncommon in today's society.
12/19/2019
Good product
12/18/2019
Easy site to navigate and products look great
Company Response
Thanks for your 5-Star Rating and compliments on our website & products.
We appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
12/16/2019
Checking out was extremely difficult.
Merchant Response
12/15/2019
I have a handmade brass lizard buckle to put on this belt. I could send you a picture of the ensemble when I receive the belt if you like. Let me know.
Company Response
We appreciate your "5-Star" rating and we would love to see a picture of your Buckle on our Belt!
Sincerely,
Charles Underwood Fine Leathergoods
12/14/2019
Good experience
12/13/2019 , NC
Great shopping experience!!
12/12/2019
Fantastic service
Company Response
Thank you for taking the time to rate our family business with your "5-Star" Review.
We also appreciate the compliment on our Service and look forward to working with you for many years.
Sincerely,
Charles Underwood Fine Leathergoods
12/08/2019
hope you can get it out as soon as possible!! Thank you, DM
12/07/2019 , WI
Beautiful lizard belt with superb craftsmanship
12/07/2019
Beautiful belt and superb craftsmanship
12/05/2019
Very easy!
Company Response
Thank you for taking the time to rate our Collection.
Your order has shipped and we look forward to working with you again !
Sincerely,
Charles Underwood Fine Leathergoods
12/04/2019 , GA
My shopping experience was very good. The web site is easy to use.
Beautiful products!!
Company Response
Thank you very much for shopping with us and great to hear that our website is easy to use !
We look forward to providing you with Charles Underwood "Beautiful" products for many years.
Sincerely,
Charles Underwood Fine Leathergoods
12/04/2019
Very nice quality belt.
12/04/2019
user friendly shopping
Company Response
Thank you for our 5-Star Rating...and we always appreciate comments regarding a Friendly Experience.
Happy Holidays from our family to yours !
Sincerely,
Charles Underwood Fine Leathergoods
12/03/2019
Thank you
Company Response
Thank you for your 5-Star Review !
We appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
12/02/2019
good
12/02/2019
Looking forward to your beautiful craftsmanship!!
Company Response
Nice to work with you and your first order is shipping today, 12/3.
Your Belt order is in production and will be shipping shortly thereafter.
Thank you and we appreciate your business and review.
Sincerely,
Charles Underwood Fine Leathergoods
12/02/2019
Beautiful belts
Company Response
Thank you for your "Beautiful" compliment and 5-Star Review of our Belt Collection.
We look forward to working with you for many years.
Sincerely,
Charles Underwood Fine Leathergoods
12/01/2019 , GA
I already have two of your belts and this order makes three. Excellent quality with no service issues!
Company Response
Thank you for your #3 Belt order ! It was shipped yesterday, 11/18/19.
Please enjoy and stay in touch.
Sincerely,
Charles Underwood Fine Leathergoods
12/01/2019
Great product! This is my 3rd belt. Love them.
11/30/2019
A
Company Response
Thank you for the "5-Star" recommendations !
We appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
11/30/2019
Would purchase from here again
11/30/2019
It took me 5 try’s on the website to get purchase completed. Every time I had to re enter address and credit card info. Very cumbersome
Company Response
After researching the problem you had checking out, I found that if incorrect data is submitted on the Credit Card checkout page, it defaults back to a blank form each time any incorrect data is re-submitted. According to our Web Host technical support this occurs as a preventative measure to stop bots from hacking the system through numerically sequenced repetitions . I realize this created a frustrating experience with our Website but do appreciate your many years as a customer and hopefully will hear from you again in the future.
Sincerely,
Charles Underwood, President
11/30/2019
Very smooth and easy
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