In the Spring of 1978, Brothers Cliff and Charles Underwood founded Underwood Leathers, Ltd. in Dallas, Texas with a Mission Statement for "Unsurpassed Excellence in Fine Leathergoods". For over 30 years, Charles Underwood Collection was available only through a select group of High-End retailers including BLOOMINGDALES®, BARNEYS NEW YORK® and NEIMAN MARCUS® to name but a few. Now headquartered in Arizona, we specialize in American Alligator Accessories, etc., and have evolved into a High End, On-Line Retailer selling exclusively through www.CharlesUnderwood.biz and Amazon. In order to enjoy and appreciate your purchase, you must first understand the people. The Craftsmen at Underwood Leathers are extremely dedicated to their jobs and skills. "Pride in Quality", is the foremost trait required of each individual. Master-Craftsman, Cliff Underwood oversees the production process with meticulous attention to detail. The Designer, Charles Underwood is personally involved in day to day operations and his wife, Ginger serves as Director of Marketing. Each of these human components interact to create a Level of Excellence which is quite uncommon in today's society.
244 Verified Customer Reviews
244 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.8
Overall Star
Rating
5-star reviews
About this Company
In the Spring of 1978, Brothers Cliff and Charles Underwood founded Underwood Leathers, Ltd. in Dallas, Texas with a Mission Statement for "Unsurpassed Excellence in Fine Leathergoods". For over 30 years, Charles Underwood Collection was available only through a select group of High-End retailers including BLOOMINGDALES®, BARNEYS NEW YORK® and NEIMAN MARCUS® to name but a few. Now headquartered in Arizona, we specialize in American Alligator Accessories, etc., and have evolved into a High End, On-Line Retailer selling exclusively through www.CharlesUnderwood.biz and Amazon. In order to enjoy and appreciate your purchase, you must first understand the people. The Craftsmen at Underwood Leathers are extremely dedicated to their jobs and skills. "Pride in Quality", is the foremost trait required of each individual. Master-Craftsman, Cliff Underwood oversees the production process with meticulous attention to detail. The Designer, Charles Underwood is personally involved in day to day operations and his wife, Ginger serves as Director of Marketing. Each of these human components interact to create a Level of Excellence which is quite uncommon in today's society.
Arthur R.10/04/2020 , IL
I love the belt.
Company Response
Thank you for taking the time to let us know you "Love" your Belt.
We hope you enjoy it for many years and look forward to working with you again.
Sincerely,
Charles Underwood Fine Leathergoods
David S.09/12/2020
Very easy to view and quality of your pictures are great. Please add the belt in a pants loop in a pair of jeans .
Company Response
Thank you for taking the time to comment and appreciate your suggestion. We will try to implement on our next website update.
Sincerely,
Charles Underwood Fine Leathergoods
Perry K.09/10/2020 , FL
Attractive, quality product which lasts for years. Have purchased several over the years.
Company Response
We appreciate your feedback and look forward to working with you in the future.
Sincerely,
Charles Underwood Fine Leathergoods
Dana M.08/30/2020
Great website! I have ordered from you before and your products are beautiful!
Company Response
Thank you for your "5-Star" review.
We appreciate your business and look forward to working with you again.
Sincerely,
Charles Underwood Fine Leathergoods
Jonathan B.08/13/2020
easy to navigate website
Company Response
Thank you for your "easy to navigate website" comment.
We appreciate your business too !
Sincerely,
Charles Underwood Fine Leathergoods
James D.07/31/2020 , GA
Thanks! My wife bought me one of your Gator Black belts for my Birthday! Love it!
1 Product Review
07/31/2020
The quality of the workmanship, Leather and finish is OUSTANDING! This is my second belt from Underwood and love them Both!
Company Response
Hi James,
So nice to hear your wife picked the Perfect Gift for your Birthday !
Enjoy your Alligator Belt and we appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
Savvas G.07/27/2020
the selection of your products is excellent.the ability to use your website to pay for the product has been semi nightmarish. The payment site is filled with glitches.
Company Response
Thank you for your feedback. Upon checking your account, we noticed that you entered your order as an anonymous customer. This creates additional encryption steps within our system to protect your privacy.
We apologize for the inconvenience and appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
Mike07/16/2020 , NC
Hard to pay with PayPal. No way to reject cookies
07/16/2020
Elegant addition to my desk. Quality material and. Excellent way to keep loose paper from overwhelming work space. Matches trash can and desk blotter and perfect size for letter and legal size paper. Lid adds privacy Love it!
Company Response
Hi Mike,
Thank you for taking the time give us a "5-Star Rating" on our Desk Accessories.
We appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
Thomas H.07/06/2020 , FL
None
Anne S.06/27/2020 , SC
I called customer service and Charles was very helpful!
Company Response
Nice to hear that Charles was able to help you with your purchase.
and for taking the time to let us know !
Sincerely,
Charles Underwood Fine Leathergoods
06/27/2020
Daniel H.06/24/2020 , PA
Always a quality product
Company Response
Always appreciate your business !
Sincerely, Charles & Ginger Underwood
Yuri S.06/22/2020 , FL
Great selection and service.
Company Response
Thank you for taking the time to rate our family business.
Look forward to working with you again.
Sincerely,
Charles Underwood Fine Leathergoods
06/22/2020
Jeffrey G.06/09/2020
Love the simple no frills experience
Company Response
Thank you for the compliment on our Classic Collection and look forward to working with you again.
Sincerely,
Charles Underwood Fine Leathergoods
Charles A.06/08/2020
Looking forward to the belt.....
Jay R.06/06/2020
My card was declined twice. It's a brand new card with Citi's "magic chip" - used another card. Puzzling. Look forward to receiving the belt. Thanks for our time on the telephone with me. Stay well.
Roy06/03/2020
bought several belts, always happy
Company Response
So good to hear from you again and we always appreciate your business !
Sincerely,
Charles Underwood Fine Leathergoods
Julie06/03/2020
Easy site to navigate. Quality products
Company Response
Thank you for taking the time to rate our family business and we look forward to working with you again.
Your order is shipping tomorrow, Friday, 6/5 and tracking information will be forwarded when shipped.
Sincerely,
Charles Underwood Fine Leathergoods
Scott B.06/02/2020
Charles makes quality stuff, a rarity in today's retail.
Company Response
Always good to hear from you and your kind remarks regarding our over 40 years as a family business, USA manufacturer / online retailer is very rewarding to hear.
Thank you.
Sincerely,
Charles Underwood Fine Leathergoods
John R.06/02/2020
Keep up the great work!
Company Response
Yes, we are still working hard and appreciate you as a " Valued Customer ! "
Sincerely,
Charles Underwood Fine Leathergoods
Brittany H.05/28/2020
:)
Company Response
Thank you for your input on our business based in Arizona now for over 15 years. Charles Underwood grew up here and with over 40 years in business as a manufacturer and now online Retailer, we appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
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