CharlesUnderwood.biz Reviews

About this Company

In the Spring of 1978, Brothers Cliff and Charles Underwood founded Underwood Leathers, Ltd. in Dallas, Texas with a Mission Statement for "Unsurpassed Excellence in Fine Leathergoods". For over 30 years, Charles Underwood Collection was available only through a select group of High-End retailers including BLOOMINGDALES®, BARNEYS NEW YORK® and NEIMAN MARCUS® to name but a few. Now headquartered in Arizona, we specialize in American Alligator Accessories, etc., and have evolved into a High End, On-Line Retailer selling exclusively through www.CharlesUnderwood.biz and Amazon. In order to enjoy and appreciate your purchase, you must first understand the people. The Craftsmen at Underwood Leathers are extremely dedicated to their jobs and skills. "Pride in Quality", is the foremost trait required of each individual. Master-Craftsman, Cliff Underwood oversees the production process with meticulous attention to detail. The Designer, Charles Underwood is personally involved in day to day operations and his wife, Ginger serves as Director of Marketing. Each of these human components interact to create a Level of Excellence which is quite uncommon in today's society. 

Filter

180 Verified Customer Reviews

180 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
161
(89.4%)
4 Shopper Approved - Review Star
10
(5.6%)
3 Shopper Approved - Review Star
6
(3.3%)
2 Shopper Approved - Review Star
1
(0.6%)
1 Shopper Approved - Review Star
2
(1.1%)

Product Satisfaction
4.9
5 Shopper Approved - Review Star
62
4 Shopper Approved - Review Star
7
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Would Buy Again
4.8
5 Shopper Approved - Review Star
141
4 Shopper Approved - Review Star
16
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Delivery Time
4.8
5 Shopper Approved - Review Star
59
4 Shopper Approved - Review Star
8
3 Shopper Approved - Review Star
3
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Would Recommend
4.8
5 Shopper Approved - Review Star
139
4 Shopper Approved - Review Star
15
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
1
Price Satisfaction
4.5
5 Shopper Approved - Review Star
43
4 Shopper Approved - Review Star
16
3 Shopper Approved - Review Star
11
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Customer Service
4.4
5 Shopper Approved - Review Star
5
4 Shopper Approved - Review Star
1
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0

About This Company

In the Spring of 1978, Brothers Cliff and Charles Underwood founded Underwood Leathers, Ltd. in Dallas, Texas with a Mission Statement for "Unsurpassed Excellence in Fine Leathergoods". For over 30 years, Charles Underwood Collection was available only through a select group of High-End retailers including BLOOMINGDALES®, BARNEYS NEW YORK® and NEIMAN MARCUS® to name but a few. Now headquartered in Arizona, we specialize in American Alligator Accessories, etc., and have evolved into a High End, On-Line Retailer selling exclusively through www.CharlesUnderwood.biz and Amazon. In order to enjoy and appreciate your purchase, you must first understand the people. The Craftsmen at Underwood Leathers are extremely dedicated to their jobs and skills. "Pride in Quality", is the foremost trait required of each individual. Master-Craftsman, Cliff Underwood oversees the production process with meticulous attention to detail. The Designer, Charles Underwood is personally involved in day to day operations and his wife, Ginger serves as Director of Marketing. Each of these human components interact to create a Level of Excellence which is quite uncommon in today's society. 

Filter
J
Shopper Approved - Verified Customer Jonathan B.
08/13/2020

easy to navigate website

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Hello Jonathan,
Thank you for your "easy to navigate website" comment.
We appreciate your business too !
Sincerely,
Charles Underwood Fine Leathergoods

J
Shopper Approved - Verified Customer James D.
07/31/2020 , GA

Thanks! My wife bought me one of your Gator Black belts for my Birthday! Love it!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
Alligator Belt 1 316 with Palm Springs Buckle Set  Chocolate glazed finish  40
Alligator Belt 1 316 with Palm Springs Buckle Set Chocolate glazed finish 40
Read more reviews about this product

James D. - 08/05/2020

The quality of the workmanship, Leather and finish is OUSTANDING! This is my second belt from Underwood and love them Both!


S
Shopper Approved - Verified Customer Savvas G.
07/27/2020

the selection of your products is excellent.the ability to use your website to pay for the product has been semi nightmarish. The payment site is filled with glitches.

Would Recommend
3/5
Would Buy Again
3/5

Company Response

Hello Savvas,
Thank you for your feedback.  Upon checking your account, we noticed that you entered your order as an anonymous customer.  This creates additional encryption steps within our system to protect your privacy.
We apologize for the inconvenience and appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods

M
Shopper Approved - Verified Customer Mike
07/16/2020 , NC

Hard to pay with PayPal. No way to reject cookies

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
Italian Kid Leather Letter Tray with Lid set  Chocolate
Italian Kid Leather Letter Tray with Lid set Chocolate
Read more reviews about this product

Mike - 07/16/2020

Elegant Organizational Accessory

Elegant addition to my desk. Quality material and. Excellent way to keep loose paper from overwhelming work space. Matches trash can and desk blotter and perfect size for letter and legal size paper. Lid adds privacy Love it!


T
Shopper Approved - Verified Customer Thomas H.
07/06/2020 , FL

None

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
3/5
Delivery
4/5

Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business  Visit CharlesUnderwood.biz

© 2022 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2022