CharlesUnderwood.biz Reviews

About this Company

In the Spring of 1978, Brothers Cliff and Charles Underwood founded Underwood Leathers, Ltd. in Dallas, Texas with a Mission Statement for "Unsurpassed Excellence in Fine Leathergoods". For over 30 years, Charles Underwood Collection was available only through a select group of High-End retailers including BLOOMINGDALES®, BARNEYS NEW YORK® and NEIMAN MARCUS® to name but a few. Now headquartered in Arizona, we specialize in American Alligator Accessories, etc., and have evolved into a High End, On-Line Retailer selling exclusively through www.CharlesUnderwood.biz and Amazon. In order to enjoy and appreciate your purchase, you must first understand the people. The Craftsmen at Underwood Leathers are extremely dedicated to their jobs and skills. "Pride in Quality", is the foremost trait required of each individual. Master-Craftsman, Cliff Underwood oversees the production process with meticulous attention to detail. The Designer, Charles Underwood is personally involved in day to day operations and his wife, Ginger serves as Director of Marketing. Each of these human components interact to create a Level of Excellence which is quite uncommon in today's society. 

Filter

165 Verified Customer Reviews

165 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
145
(87.9%)
4 Shopper Approved - Review Star
11
(6.7%)
3 Shopper Approved - Review Star
6
(3.6%)
2 Shopper Approved - Review Star
1
(0.6%)
1 Shopper Approved - Review Star
2
(1.2%)

Product Satisfaction
4.9
5 Shopper Approved - Review Star
51
4 Shopper Approved - Review Star
6
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Would Buy Again
4.8
5 Shopper Approved - Review Star
125
4 Shopper Approved - Review Star
17
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Delivery Time
4.8
5 Shopper Approved - Review Star
48
4 Shopper Approved - Review Star
7
3 Shopper Approved - Review Star
3
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Would Recommend
4.8
5 Shopper Approved - Review Star
123
4 Shopper Approved - Review Star
16
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
1
Customer Service
4.4
5 Shopper Approved - Review Star
5
4 Shopper Approved - Review Star
1
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Price Satisfaction
4.4
5 Shopper Approved - Review Star
34
4 Shopper Approved - Review Star
14
3 Shopper Approved - Review Star
10
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0

About This Company

In the Spring of 1978, Brothers Cliff and Charles Underwood founded Underwood Leathers, Ltd. in Dallas, Texas with a Mission Statement for "Unsurpassed Excellence in Fine Leathergoods". For over 30 years, Charles Underwood Collection was available only through a select group of High-End retailers including BLOOMINGDALES®, BARNEYS NEW YORK® and NEIMAN MARCUS® to name but a few. Now headquartered in Arizona, we specialize in American Alligator Accessories, etc., and have evolved into a High End, On-Line Retailer selling exclusively through www.CharlesUnderwood.biz and Amazon. In order to enjoy and appreciate your purchase, you must first understand the people. The Craftsmen at Underwood Leathers are extremely dedicated to their jobs and skills. "Pride in Quality", is the foremost trait required of each individual. Master-Craftsman, Cliff Underwood oversees the production process with meticulous attention to detail. The Designer, Charles Underwood is personally involved in day to day operations and his wife, Ginger serves as Director of Marketing. Each of these human components interact to create a Level of Excellence which is quite uncommon in today's society. 

Filter
D
Shopper Approved - Verified Customer Dianna G.
6 days ago , CA

I wanted memo pads with alligator accents and the money clip in brown.

Product Satisfaction
4/5
Price
3/5
Delivery
5/5

Company Response

Hello Dianna,
Yes, we have scaled back some of our Desk Accessory Categories.  It seems that after 40 + years of these items, that our sales have certainly changed but were happy to hear from you and hope your final gift choices were perfect.
Sincerely,
Charles Underwood Fine Leathergoods

A
Shopper Approved - Verified Customer Andrew K.
3 weeks ago

I'm buying a snake skin belt to match my boots, hopefully this will be a good experience

Company Response

Hi Andrew,
Thank you for choosing Charles Underwood for your Belt purchase and we look forward to working with you again.
Sincerely,
Charles Underwood Fine Leathergoods

D
Shopper Approved - Verified Customer David S.
3 weeks ago

Superior product with great service!

Company Response

Hi David,
Always appreciate your business and the Compliments too !
Sincerely,
Charles Underwood Fine Leathergoods

S
Shopper Approved - Verified Customer Stephen T.
09/18/2021 , OH

I bought a belt several years ago from you and am very pleased with it so I'm buying another one in another color. It's very easy to use the web site.

Product Satisfaction
5/5
Price
4/5
Delivery
5/5

Company Response

Hello Stephen,
Thank you for your continued business and the compliment on our "easy to use" website.
Sincerely,
Charles Underwood Fine Leathergoods

W
Shopper Approved - Verified Customer Walter F.
08/15/2021

I’ve bought several. Always been very satisfied. Never had a problem and had some for many years. Thanks

Company Response

Hello Walter,
Always nice to hear from you and we appreciate the business.
Sincerely,
Charles Underwood Fine Leathergoods

Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business  Visit CharlesUnderwood.biz

© 2021 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2021