In the Spring of 1978, Brothers Cliff and Charles Underwood founded Underwood Leathers, Ltd. in Dallas, Texas with a Mission Statement for "Unsurpassed Excellence in Fine Leathergoods". For over 30 years, Charles Underwood Collection was available only through a select group of High-End retailers including BLOOMINGDALES®, BARNEYS NEW YORK® and NEIMAN MARCUS® to name but a few. Now headquartered in Arizona, we specialize in American Alligator Accessories, etc., and have evolved into a High End, On-Line Retailer selling exclusively through www.CharlesUnderwood.biz and Amazon. In order to enjoy and appreciate your purchase, you must first understand the people. The Craftsmen at Underwood Leathers are extremely dedicated to their jobs and skills. "Pride in Quality", is the foremost trait required of each individual. Master-Craftsman, Cliff Underwood oversees the production process with meticulous attention to detail. The Designer, Charles Underwood is personally involved in day to day operations and his wife, Ginger serves as Director of Marketing. Each of these human components interact to create a Level of Excellence which is quite uncommon in today's society.
203 Verified Customer Reviews
203 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.8
Overall Star
Rating
5-star reviews
About this Company
In the Spring of 1978, Brothers Cliff and Charles Underwood founded Underwood Leathers, Ltd. in Dallas, Texas with a Mission Statement for "Unsurpassed Excellence in Fine Leathergoods". For over 30 years, Charles Underwood Collection was available only through a select group of High-End retailers including BLOOMINGDALES®, BARNEYS NEW YORK® and NEIMAN MARCUS® to name but a few. Now headquartered in Arizona, we specialize in American Alligator Accessories, etc., and have evolved into a High End, On-Line Retailer selling exclusively through www.CharlesUnderwood.biz and Amazon. In order to enjoy and appreciate your purchase, you must first understand the people. The Craftsmen at Underwood Leathers are extremely dedicated to their jobs and skills. "Pride in Quality", is the foremost trait required of each individual. Master-Craftsman, Cliff Underwood oversees the production process with meticulous attention to detail. The Designer, Charles Underwood is personally involved in day to day operations and his wife, Ginger serves as Director of Marketing. Each of these human components interact to create a Level of Excellence which is quite uncommon in today's society.
John D.5 days ago
Ease of use of the website.
Arthur R.6 days ago
Great Products and Service
John R.3 weeks ago
Quick and easy. Hope returns are just as easy IF necessary.
Company Response
Hello John,
Thank you for your order and we look forward to working with you again in the future.
Sincerely,
Charles Underwood Fine Leathergoods
Scott R.4 weeks ago
Great straps and buckles.
Company Response
Hi Scott,
Thank you for your Custom Rattlesnake Belt order which is shipping this week and we appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
Michael S.10/26/2022
No Issues and the belt was better than expected
Company Response
Hi Michael,
Thank you for your order and the compliment on our Belt Collection.
We appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
Gretchen A.09/14/2022
I’ll let you know when I receive the belt.
Company Response
Hello Gretchen,
Thank you for your order and we appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
Wayman S.09/03/2022
very nice
Company Response
Hello Wayman,
Thank you for the "5-Star" rating and we appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
Clayton C.08/30/2022 , HI
Ginger was very helpful with my order, I was in the to be in the hospital and she held my snake belt for me till i got out. outstanding workmanship and the best customer service, this is the place to buy a quality belt . thank you Charles Underwood for making my day,
Company Response
Hello Clayton,
Thank you and we appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
Kristina Y.08/25/2022
Looking forward to giving this gift
Company Response
Hello Kristina,
We're very happy to be a part of your "Gift-Giving" ideas and look forward to making all your shopping easy and perfect in the future too.
Sincerely,
Charles Underwood Fine Leathergoods
Christian O.08/16/2022
Website is very detailed, which is very helpful when ordering a customized item like this - thank you!
Company Response
Hello Christian,
Thank you for your compliment on our Website and Review.
We appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
Fredia P.08/02/2022
Ok
Company Response
Hello Fredia,
Thank you for your Review and we look forward to working with you again in the near future.
Sincerely,
Charles Underwood Fine Leathergoods
Riley H.07/24/2022
Great belts. Would buy again
Company Response
Hi Riley,
Thank you for the compliment on our Belt Collection and look forward to working with you again.
Sincerely, Charles Underwood Fine Leathergoods
Alex06/22/2022 , Utah
1st rate belt, Fit, finish, quality hardware
Company Response
Hello Alex,
Appreciate the feedback....Thank you !
Sincerely, Charles Underwood Fine Leathergoods
James S.06/21/2022 , Oklahims
Always beautiful product and service
Company Response
Hello James,
Nice to hear from you again and appreciate your business.
Sincerely, Charles Underwood Fine Leathergoods
Robert M.05/27/2022
no
Company Response
Hello Robert,
Thank you for your business and we look forward to working with you again.
Sincerely, Charles Underwood Fine Leathergoods
Valuehound05/11/2022 , MD
This is the second belt I've purchased from Charles Underwood and I am delighted with both.
Company Response
Hello Charles Underwood Customer,
Thank you for your 5-Star Review and your continued business.
Sincerely,
Charles Underwood Fine Leathergoods
Betty D.05/09/2022 , Texas
I phoned the Company, and Mr. Underwood answered himself. He was very reassuring that I would be getting "the real deal" and from Texas. Everyone I've shared the photo of the item with has been impressed.
I received the belt I ordered from Mr. Underwood within the three-week time period as expected. We are all very impressed with its quality and overall appearance. The belt is made from a genuine rattlesnake from Texas and will be given to a gentleman in Ireland when we visit this summer! I can't wait to see the expression on his face when he opens this gift!
Company Response
Hi Betty,
So happy to hear you are impressed with our Rattlesnake Belt and your gift should be very well received.
Travel Safe.
Sincerely,
Charles Underwood Fine Leathergoods
Bruce G.04/15/2022
Love your store, longtime customer
Company Response
Hi Bruce,
Your most recent Alligator Belt order was shipped yesterday and it looked beautiful.
Please enjoy and we look forward to working with you again.
Sincerely,
Charles Underwood Fine Leathergoods
Paul P.04/12/2022
phonemail very helpful
Company Response
Hi Paul,
Yes, please contact us at any time with your questions and we will be happy to help.
We look forward to working with you again.
Sincerely,
Charles Underwood Fine Leathergoods
Fred M.04/08/2022 , NY
None
Company Response
Hello Fred,
We appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
Why Trust Verified Reviews?
Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.
Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.
As a consumer, here's how you can tell the difference:
Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.
Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.
So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.
Are you a Business?
See What Shopper Approved
Can Do For You
© 2022 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.
This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2022