In the Spring of 1978, Brothers Cliff and Charles Underwood founded Underwood Leathers, Ltd. in Dallas, Texas with a Mission Statement for "Unsurpassed Excellence in Fine Leathergoods". For over 30 years, Charles Underwood Collection was available only through a select group of High-End retailers including BLOOMINGDALES®, BARNEYS NEW YORK® and NEIMAN MARCUS® to name but a few. Now headquartered in Arizona, we specialize in American Alligator Accessories, etc., and have evolved into a High End, On-Line Retailer selling exclusively through www.CharlesUnderwood.biz and Amazon. In order to enjoy and appreciate your purchase, you must first understand the people. The Craftsmen at Underwood Leathers are extremely dedicated to their jobs and skills. "Pride in Quality", is the foremost trait required of each individual. Master-Craftsman, Cliff Underwood oversees the production process with meticulous attention to detail. The Designer, Charles Underwood is personally involved in day to day operations and his wife, Ginger serves as Director of Marketing. Each of these human components interact to create a Level of Excellence which is quite uncommon in today's society.
230 Verified Customer Reviews
230 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.8
Overall Star
Rating
5-star reviews
About this Company
In the Spring of 1978, Brothers Cliff and Charles Underwood founded Underwood Leathers, Ltd. in Dallas, Texas with a Mission Statement for "Unsurpassed Excellence in Fine Leathergoods". For over 30 years, Charles Underwood Collection was available only through a select group of High-End retailers including BLOOMINGDALES®, BARNEYS NEW YORK® and NEIMAN MARCUS® to name but a few. Now headquartered in Arizona, we specialize in American Alligator Accessories, etc., and have evolved into a High End, On-Line Retailer selling exclusively through www.CharlesUnderwood.biz and Amazon. In order to enjoy and appreciate your purchase, you must first understand the people. The Craftsmen at Underwood Leathers are extremely dedicated to their jobs and skills. "Pride in Quality", is the foremost trait required of each individual. Master-Craftsman, Cliff Underwood oversees the production process with meticulous attention to detail. The Designer, Charles Underwood is personally involved in day to day operations and his wife, Ginger serves as Director of Marketing. Each of these human components interact to create a Level of Excellence which is quite uncommon in today's society.
1 week ago , OH
First of all, the belt is beautiful and well made- I'm excited to gift it to my husband! However, I just wish the actual shipping was faster or the estimated time was better reflected when ordering. The website stated allowing up to 2 weeks for shipping, which I can understand with handmade items, and it did take about a week and a half. However, from the time I got the notification that a shipping label was created to when it was actually delivered was another week and a half, a full 4 days later than the estimated arrival... Happy with the product, wish the shipping was more reliable.
2 weeks ago
Great product and it arrived quickly.
Company Response
Hello Charles Underwood Customer,
Thank you for your "5" Star Review and we look forward to working with you again.
Sincerely,
Charles Underwood Fine Leathergoods
08/15/2023 , CA
Good product
Company Response
Hello Joshua,
Nice to see another order from you and we appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
08/09/2023 , VA
Nice product, fast response and delivery...
Company Response
Hello Tom,
We appreciate your business and look forward to working with you again.
Sincerely,
Charles Underwood Fine Leathergoods
07/20/2023
Looking forward to wearing my new belt
Company Response
Hello Harry,
Enjoy your Charles Underwood Diamondback Rattlesnake Belt with Buckle Set and we look forward to working with you again.
Sincerely,
Charles Underwood Fine Leathergoods
06/18/2023
Father's Day gift for my husband, Larry. He loves your belts
Company Response
Hello Nina,
Thank you for your "5-Star" Review.
We appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
06/13/2023
Please ship today, it is a birthday gift
Company Response
Hello Maureen,
Thank you for your Husband's Charles Underwood Order and hope he had a Wonderful Birthday !
Sincerely,
Charles Underwood Fine Leathergoods
06/07/2023
Very easy
Company Response
Hello Peggy,
Thank you for your "5-Star" Review and we appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
05/27/2023 , SC
quite easy to use. Excellent
Company Response
Hello Peter,
Your order is shipping today and we look forward to working with you again.
Sincerely,
Charles Underwood Fine Leathergoods
05/26/2023 , SC
Everything was as good as, or better than, advertised. Beautiful belt and top notch craftsmanship.
Company Response
Hello Tyler,
We appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
05/26/2023
Great need a dark cho color as i hsve bought before
Company Response
Hello Jerry,
Nice to work with you again and Happy Father's Day.
Sincerely,
Charles Underwood Fine Leathergoods
05/20/2023
Love this place!!!
Company Response
Hello Charles Underwood Customer.
We appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
05/15/2023
x
Company Response
Hello Charles Underwood Customer,
We appreciate your business and look forward to working with you again.
Sincerely,
Charles Underwood Fine Leathergoods
05/04/2023
Great product and website.
Company Response
Hello Baker,
Thank you for the "5-Star" Review on your order.
We look forward to working with you again.
Sincerely,
Charles Underwood Fine Leathergoods
04/11/2023
Had questions about sizing, talked to an individual that was very helpful. Very happy with rattlesnake belt!
Company Response
Hi Vince,
Glad that Mr. Underwood could help you with sizing on your Rattlesnake Belt and
we appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
03/22/2023
I’ve purchased many wallets, and am very happy with the product.
Company Response
Thank you Richard,
Enjoy your American Alligator Wallet.
Sincerely,
Charles Underwood Fine Leathergoods
03/18/2023 , Texas
Great service, delivery, and belt!
Company Response
Hello Rayce,
Thank you for your "5-Star" Review on our Service, Delivery & Belt.
We look forward to working with you again.
Sincerely,
Charles Underwood Fine Leathergoods
01/16/2023
Everything went fine. Thanks.
Company Response
Hello Philip,
Always good to hear from you and we appreciate your business over the years.
Sincerely,
Charles Underwood Fine Leathergoods
01/10/2023 , FL
Always wonderful. Excellent value, beautifully crafted, outstanding customer service.
Company Response
Hello Fred,
Enjoy your Holidays and we appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
01/05/2023 , New Jersey
Would like notification of shipment
Company Response
Hello Annette,
Your order was received and shipped the same day with USPS tracking information forwarded a as requested.
Thank you and we appreciate your business.
Sincerely,
Charles Underwood Fine Leathergoods
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