Cervinis.com Reviews

Filter

Back to Product ReviewsBack to Product Reviews

5 Product Ratings and Reviews

4.2

Overall Star
Rating

5 Shopper Approved - Review Star
4
(80%)
4 Shopper Approved - Review Star
0
(0%)
3 Shopper Approved - Review Star
0
(0%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
1
(20%)
Filter
13-14 Mustang Cobra R Hood
Shopper Approved - Verified Customer
13-14 Mustang Cobra R Hood
See more product reviews

Alex T - 01/20/2022

Customer service

Great communication with Pat customer service rep

Alex T

01/20/2022

Fantastic


13-14 Mustang Cobra R Hood
13-14 Mustang Cobra R Hood
See more product reviews

JackieT - 08/24/2019

Do Not Purchase From Cervinis

Do NOT order from Cervinis! Believe all the 1 star reviews. I ordered a painted hood July 6 from their website. Like other reviews, the website indicated the part was in stock and would take 7 - 10 days to ship. When my order confirmation came, it said it would ship in 4 - 6 weeks. My body shop said Cervinis is "the best," so I decided to wait. Received notification on Aug 15 that the part had shipped freight. When the freight company delivered to the body shop (without scheduling), a front office employee signed that the package arrived, but was not aware that it was expected they fully inspect the box, then remove and inspect the contents. The freight driver dropped off the delivery and took off. When the body shop employees went to look at the delivered part, the condition was deplorable. The box was literally falling apart. The hood was poorly packaged (as other reviews have mentioned) and was in no way wrapped to endure shipping without sustaining damage. When the hood was inspected, it was discovered that indeed there was cracking/splitting/damage to the hood, rendering it unusable to place on my car. Cervinis was contacted immediately (within an hour after delivery) and informed of the damage. The representative, Russell, admitted that Cervinis has had issues with this particular freight company in the past; he told me he was putting in a new order and the replacement hood would ship in 2 - 3 weeks. I sent Cervinis pictures of the damage and my text conversations with the body shop regarding the hood damage. Later that day, I receive an email from Cervinis that the body shop had not marked that the box was damaged, so the freight company was not claiming any responsibility. After a few more rounds of conversations with Cervinis regarding the delivery ticket, I lost all confidence that Cervinis was going to make good on the damaged hood. The last email correspondence I have from them literally blames the body shop!? What? Did I just enter Bizarro World? So, I'm to believe that my body shop is now supposedly responsible? Responsible for not pointing out that it was Cervinis who poorly packaged the hood (thin wrapping and hardly any protective foam) and the freight company that poorly handled the package in the delivery process all before the delivery driver left?! That makes them responsible now?! Unbelievable! (Should I also point out that it was the body shop who referred me to Cervinis; talk about throwing someone under the bus!) I've never had such poor customer service in my life. Now I'm left with two companies not claiming any responsibility for their negligence, blaming each other and blaming a body shop. Please do yourself a favor and believe the 1 star reviews. Immediately cancel any order you may have placed and don't place any order you may be contemplating. I'm not a person to ever write reviews, though I do look them up in most cases. I really wish this time I had done some research before placing my order. Learn from my mistake. Stay very far away from Cervinis unless you want to add misery to misery in your life.


13-14 Mustang Cobra R Hood
Shopper Approved - Verified Customer
13-14 Mustang Cobra R Hood
See more product reviews

Pedro J - 07/02/2018

Perfect

Pedro J

07/02/2018

Great company!


13-14 Mustang Cobra R Hood
Shopper Approved - Verified Customer
13-14 Mustang Cobra R Hood
See more product reviews

Sonya K - 04/03/2016

Excellent Quality, extremely happy with product, and the shipping was phenomenal. The guy was extremely helpful, helped me get it into the garage, helped me unpack it. Great Experience!

Sonya K

04/03/2016 - MO

Great Experience overall, very fast shipping. Great product ! Great communication from company!


13-14 Mustang Cobra R Hood
Shopper Approved - Verified Customer
13-14 Mustang Cobra R Hood
See more product reviews

Caleb - 01/08/2016

Can't wait to see it painted and finally on the car!

Caleb

01/08/2016 - GA

Can't wait to see the hood on my car!


Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business   Cervinis.com

© 2024 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2024