"This was my first shopping/purchasing experience with your website.
I was a little surprised by the length of time it took to receive my order, after purchase.
When I saw how well the item was protected and packaged, I deeply appreciated that fact.
I am a veteran of the USPS and have first hand knowledge and experience how packages are thrown from one container into another, how much weight is placed on packages etc. When I talk with people mailing important fragile items, my advice: package your loved item as it they were going to play football with it. Just an example of what an item may go through from shipment to delivery.
When I received the item ordered, I am impressed with the quality and comfort of said item.
I am quite comfortable doing business with your company again.
Thank you for offering quality - we can afford.
Sincere, Satisfied Customer