CertaPet.com Reviews

4.7 Overall Satisfaction Rating

Based on 8,012 Ratings

5
6428 (80.2%)
4
1163 (14.5%)
3
349 (4.4%)
2
26 (0.3%)
1
46 (0.6%)
6,000+ 5 stars in a row

Product Satisfaction

4.8 Average

5
(906)
4
(123)
3
(29)
2
(9)
1
(9)

Customer Service

4.7 Average

5
(27)
4
(2)
3
(2)
2
(0)
1
(1)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

CertaPet.com

About Us

CertaPet provides easy and discreet online access to mental health services for people living with an emotional or psychological disability.

CertaPet acts as an online portal to connect patients with licensed mental health professionals who can write them a recommendation for an emotional support animal because our goal is to improve the quality of life for the millions of Americans who may have no other options for care.

Emotional Support Animal Letter support and coordination to makes lives better - that's our goal.

C

Candace H.
Today , BC

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

There's definitely a lot of Q and As available along with other information to provide comfort for purchase. I Purchased on Wednesday before a long weekend so I think I waited a little bit longer than usual but the whole time people from the team were emailing and communicating with me, so I wasn't worried. When the therapist contacted me and we reviewed my intake forms and history, she was extremely thorough and empathetic. It was such a relief to have a legitimate process where people faking mental illness to receive an ASA would be refused. Now I can keep in touch with my therapist over the next year to have a constant support system.
Product Satisfaction
5/5

Company Choice

It seem to be the only legitimate one service available in my province. I’ve seen many psychologists and they don’t want to be involved in issuing an ESA letter because too many people fake mental illness to try to get one.

R

Randan B.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Really helpful and straight to the point. Fast and easy.

Company Choice

Heard from a friend that it's a good an reliable site.

F

Fred F.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to use

Company Choice

Referred by friend

K

Katelyn M.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very informative, quick and easy service to use.
L

Lena
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So easy to understand all the process and fast

Company Choice

My friend also applied application from here

A

Amy
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

very fast and simple service.

Company Choice

Heard it was the most legitimate service.

B

Bryanna G.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very quick and easy to understand.

Company Choice

Recommend to me by a family member.

S

susan
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So far so good

Company Choice

It was recommended

P

Peggy
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Pretty good although it is easier for me to speak to a person than type
Product Satisfaction
5/5

Company Choice

Backed by BBB

G

Greta J.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Fast easy and efficient. I’m excited to have my dog with my on plane instead of cargo

Company Choice

Ratings on google

K

Kimberly N.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick and easy

Company Choice

Refered by a friend

J

Justin C.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great

Company Choice

Word of mouth

D

Denise M.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The process was quick; however, I am a little worried about the the final outcome of this process.

Company Choice

My daughter suggested and sent me the info.

A

Anne K.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick and easy
R

Robin O.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Perfect ... fast

Company Choice

Referral

L

Leslie E.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

so far, so good!

Company Choice

checked reviews online

C

Connor B.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great

Company Choice

A friend

E

Elizabeth F.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

This was a quick and easy process

Company Choice

Recommended by a friend

A

Andrea J.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very easy and effortless

Company Choice

Honest company

S

sherri
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to apply
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