Canvaschamp.co.nz Reviews
19 Product Ratings and Reviews
4.2
Overall Star
Rating
Rich - 05/17/2023
Happy thanks
05/17/2023 - Waikato
Really happy with how easy the site is to use & the help - emailed a question & had a quick response.
Jessica - 11/14/2022
The prints look great but they were not packaged well and got bent in transit
11/14/2022 - Auckland
Easy to purchase
Claire - 09/13/2022
Good quality. Looks good. Expensive option on metal, canvas way cheaper but looks it!
Company Response
Hi Claire
Thank you for the kind words! It always makes our day to hear that people like you enjoy our product.
Also, we do offer the best and lowest prices with the 100% satisfaction policy so please get back to us if you found lower prices then we will match those prices for you, and we can give you an additional discount on tope of that.
Please get back to us if you have any other questions or concerns.
Best Wishes
Canvas Champ.
09/13/2022 - Canterbury
Good product
Lee - 08/24/2022
Very good service all round
Company Response
Hi Lee
We are so grateful for your kind words. Thanks for sharing your review with us and the community It always makes our day to hear that people like you enjoy our product. Our customer service team goes above and beyond to provide personalized solutions for our community, so it’s wonderful to hear that they exceeded your expectations.
I will be sure to pass on your feedback to the rest of our team; it will mean a lot to them. Thanks again for taking the time to reach out and share your experience. Please get in touch if you have any other questions or comments.
We look forward to working with you again in the future!Â
Best Wishes
Canvas Champ
08/24/2022
Very easy to order. I was very impressed with the quality of prints on my last order.
Stephen - 06/14/2022
Good price, great service!
Company Response
Hi Stephen
Thank you for the kind words! It always makes our day to hear that people like you enjoy our product. Our customer service team goes above and beyond to provide personalized solutions for our community, so it’s wonderful to hear that they exceeded your expectations.
Best Wishes
Canvas Champ.
06/14/2022 - California
All good.
Diane - 03/27/2022
Very pleased
Company Response
Hi Diane
Thank you for the kind words! It always makes our day to hear that people like you enjoy our product. Our customer service team goes above and beyond to provide personalized solutions for our community, so it’s wonderful to hear that they exceeded your expectations.
Best Wishes
Canvas Champ.
03/27/2022 - Southland
PayPal is a painful way to pay
Nicholas - 01/11/2022
Nice quality
Company Response
Hi Nicholas
Thank you for the kind words! It always makes our day to hear that people like you enjoy our product. Our customer service team goes above and beyond to provide personalized solutions for our community, so it’s wonderful to hear that they exceeded your expectations.
Best Wishes
Canvas Champ.
01/11/2022 - Canterbury
A few too many follow up marketing emails.
Robyn - 11/02/2021
great quality to go with a great price
11/02/2021
Great quality for the prints and the price was even better
Sonia - 10/13/2021
Good quality. Well packaged. Fast delivery
10/13/2021 - Otago
Good service & communication.
Celine - 08/31/2021
Very happy. Thanks
08/31/2021 - Canterbury
AWESOME.
Jayde - 07/29/2021
Product is good for price but not amazing quality. Customer service is amazing and super helpful, would purchase again for personal use only
07/29/2021 - Auckland
Creating playing cards was a little finicky as couldn't select to have a border which is what I wanted, otherwise good experience
Mike M - 06/23/2021
The colours are so vibrant and exceeded all my expectations
06/23/2021 - Auckland
Super easy order process and great delivery time for a fantastic product.
Robyn - 06/02/2021
Colours came out bright and bold. Absolutely love it. I was a bit worried about the final quality, so I only ordered 1 small one. Will definitely be back for more.
06/02/2021 - Otago
Easy process. Lots of options to choose from. Double check any discounts have been applied prior to payment, it dropped off on me. Looking forward to getting my pictured. Have received them all, they look great. Was a delay in shipping due to supply, it would have been good if they had contacted me to let me know the issue. Otherwise more that happy with the quality. Small rub issue with packing, but otherwise great.
Delwyn - 05/16/2021
Great quality - looks good
05/16/2021 - Taranaki
Easy to use. Want to see product quality.
Kadisha - 04/09/2021
The print on the front of the metal was not bad. But I was disappointed with the back of the metals. There were pen marks & scratch marks & gave a shabby appearance & I couldn’t gift them to my clients as I had originally intended.
04/09/2021 - Taranaki
Easy to navigate. Great range of products. Upfront costs. Happy so far.
Ed - 01/27/2021
The metal print had been bent in the post.
01/27/2021 - Auckland
Print curled and difficult to get flat on the wall. Also slightly damaged in transit.
Robert - 01/11/2021
It started out so well with a great buying experience. The professional website offers a good set of options and the products seem competitively priced. The delivery itself also was completed within the predicted timeframe and the packaging acceptable with a dent that doesn't seem like it could have affected the contents. But then there is the product itself. The order was for a 16"x24" framed print on a metal plate... Never have I seen anything like it. The picture itself was printed way over-saturated. Yes, the option for adjustments was turned off and I'm working on a calibrated monitor for graphics designers. The picture print quality looked decent beyond the color issue, but the surface had lots and lots of small and large handling marks on it, including scratches all over the picture. The framing was amateurish, to the point of it being insulting to amateurs, as one of the frame sides was about a full centimeter longer than the opposite side, causing so much tension that it was broken on arrival. Even more intriguing was the fact that said broken frame wasn't even supposed to be there - and looking at the product page again did confirm that. The framing was supposed to be pure black, with a hover effect. What I received was a poorly finished, cheap and nasty plastic outer frame that was stapled together, and a fully visible wooden inner frame that was anything but hidden... beyond that little being-broken detail. Given the quality of the product, the picture and its packaging were (carefully) put straight into the garage waiting to be collected with the garbage. Even more amusing was the fact that three days later, without touching the picture in the meantime, it had half-dropped out of its frame, while standing ~30 degrees negatively tilted against its packaging. That revealed the metal plate was bonded to its frame with just some kind of adhesive band, which obviously wasn't quite up for the task or just not compatible to the materials. The $160 that were charged for that seemed to be on the low side for sure, but seeing this it unfortunately turned out to be about $160 overpriced.
01/11/2021 - Wellington
It started out so well with a great buying experience. The professional website offers a good set of options and the products seem competitively priced. The delivery itself also was completed within the predicted timeframe and the packaging acceptable with a dent that doesn't seem like it could have affected the contents. But then there is the product itself. The order was for a 16"x24" framed print on a metal plate... Never have I seen anything like it. The picture itself was printed way over-saturated. Yes, the option for adjustments was turned off and I'm working on a calibrated monitor for graphics designers. The picture print quality looked decent beyond the color issue, but the surface had lots and lots of small and large handling marks on it, including scratches all over the picture. The framing was amateurish, to the point of it being insulting to amateurs, as one of the frame sides was about a full centimeter longer than the opposite side, causing so much tension that it was broken on arrival. Even more intriguing was the fact that said broken frame wasn't even supposed to be there - and looking at the product page again did confirm that. The framing was supposed to be pure black, with a hover effect. What I received was a poorly finished, cheap and nasty plastic outer frame that was stapled together, and a fully visible, unpainted wooden inner frame that was anything but hidden - and broken. Given the quality of the product, the picture and its packaging were (carefully) put straight into the garage waiting to be collected with the garbage. Even more amusing was the fact that three days later, without touching the picture in the meantime, it had half-dropped out of its frame, while standing ~30 degrees negatively tilted against its packaging. That revealed the metal plate was bonded to its frame with just some kind of adhesive band, which obviously wasn't quite up for the task or just not compatible to the materials. The $160 that were charged for that seemed to be on the low side for sure, but seeing this it unfortunately turned out to be about $160 overpriced.
Janice - 11/29/2020
Two photos ordered only one delivered. WHY?
11/29/2020 - null
Very good
Stuart - 11/17/2020
Sadly, prints were scratched.
11/17/2020 - Otago
Placing the order was easy but prints were scratched.
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