BuyMobile.com.au Reviews

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20,890 Verified Customer Reviews

20,890 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.5

Overall Star
Rating

5 Shopper Approved - Review Star
12K+
(60.6%)
4 Shopper Approved - Review Star
6406
(30.7%)
3 Shopper Approved - Review Star
1568
(7.5%)
2 Shopper Approved - Review Star
174
(0.8%)
1 Shopper Approved - Review Star
91
(0.4%)

Would Buy Again
4.5
5 Shopper Approved - Review Star
13K+
4 Shopper Approved - Review Star
5748
3 Shopper Approved - Review Star
1627
2 Shopper Approved - Review Star
170
1 Shopper Approved - Review Star
159
Would Recommend
4.5
5 Shopper Approved - Review Star
12K+
4 Shopper Approved - Review Star
5987
3 Shopper Approved - Review Star
1772
2 Shopper Approved - Review Star
193
1 Shopper Approved - Review Star
139
Product Satisfaction
4.4
5 Shopper Approved - Review Star
2576
4 Shopper Approved - Review Star
1053
3 Shopper Approved - Review Star
322
2 Shopper Approved - Review Star
84
1 Shopper Approved - Review Star
85
Price Satisfaction
4.4
5 Shopper Approved - Review Star
2201
4 Shopper Approved - Review Star
1374
3 Shopper Approved - Review Star
438
2 Shopper Approved - Review Star
66
1 Shopper Approved - Review Star
41
Customer Service
4.2
5 Shopper Approved - Review Star
551
4 Shopper Approved - Review Star
240
3 Shopper Approved - Review Star
129
2 Shopper Approved - Review Star
46
1 Shopper Approved - Review Star
45
Delivery Time
4.1
5 Shopper Approved - Review Star
2141
4 Shopper Approved - Review Star
1058
3 Shopper Approved - Review Star
482
2 Shopper Approved - Review Star
223
1 Shopper Approved - Review Star
216
SHOW DETAILS

5-star reviews
12K+

5-star reviews

9 years collecting reviews
Filter
A
Shopper Approved - Verified Customer Anonymous Customer
01/24/2024

Thank you

Would Recommend
4/5
Would Buy Again
4/5

V
Shopper Approved - Verified Customer Victor
01/23/2024

Easy

Would Recommend
5/5
Would Buy Again
5/5

Merchant Response

BuyMobile.com.au tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

M
Marie M.
01/18/2024 , SA

2nd time buying a phone from this site, likely to buy again.
Update:
Although the shopping experience was good, I then had to wait over 2 months for the item to be shipped/received.
Customer service was always prompt to respond to emails regarding the matter but there is only so much you can do from their end if you don't have a product to ship out.

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
1/5

A
Andrew J.
01/17/2024 , Vic

So far I'm very happy with buymobile. Been purchasing all my mobile phones here. And Galaxy watch. Thank you buy mobile

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

C
Shopper Approved - Verified Customer Colin T.
01/15/2024

Quick and easy to follow set up of account and payment

Would Recommend
5/5
Would Buy Again
5/5

Merchant Response

BuyMobile.com.au tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

M
Mohanad A.
01/11/2024 , NSW

All good

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

S
Sonia L.
01/11/2024

Perfect price for product, easy to navigate the website and paypal option is awesome.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

A
Ashfaq H.
01/03/2024 , Victoria

Excellent Service. I found using the website Very Efficient Indeed. There are a multitude of Great phones at Superb prices. I'm Absolutely Very Happy. Thank You Kindly.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

C
chenoah
12/31/2023 , Nsw

Good quality, good service. I ordered a phone that said it was in stock but later found out it wasn't, so the support team helped me change my order to he same phone but with less storage and refunded me the money.

Phone was recieved in brand new quality with no issues at all. All phone specifications match item description.

I would definitely recommend this website, the wait times are quite long as they have to contact the warehouse in Hong Kong and then send the phone over, so if you don't mind waiting for a good quality product with a cheaper price tag, then this is the website for you, otherwise just go buy one close to you for a few hundred more.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
4/5

R
Shopper Approved - Verified Customer Russ
12/21/2023

thankyou

Would Recommend
5/5
Would Buy Again
5/5

Merchant Response

BuyMobile.com.au tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

J
Jeff
12/19/2023

Itme I bought was in stock here as well as other places, but as it was cheaper here I opted to purchase from buymobile.com.au. 2 weeks after ordering I hadn't received any updates so I contacted their customer support via email and was advised.

'There is a delay from the manufacturer's delivery to our warehouse and our warehouse is doing their best to have your parcel dispatched as soon as possible'. When asked they advised they couldn't guarantee delivery by Christmas.

This is despite the item shoing as being in stock online. The only reason this isnt' a 1 star review was they issued a refund right away when requested. However, as it had been 2 weeks no where else had the specific item in stock anymore.

Word of warning, do not trust an item is in stock if buymobile.com.au says it is. Pay slightly more with another retailer to ensure you actually get the item. They will refund you no questions asked, but you may not get your item.

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
3/5
Customer Service
4/5
Delivery
1/5

R
Shopper Approved - Verified Customer Richie
12/19/2023

Great prices on genuine Gshocks, will Definitely buy more in the future.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

D
Shopper Approved - Verified Customer Dessislav D.
12/13/2023

Positive

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
3/5
Delivery
4/5

Merchant Response

BuyMobile.com.au tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

M
Shopper Approved - Verified Customer Manoj M.
12/08/2023 , Victoria

I am a returning customer who always gets the best service and deals

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Merchant Response

BuyMobile.com.au tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

D
Shopper Approved - Verified Customer Donna
12/08/2023

It was quite an easy process from start to finish

Would Recommend
5/5
Would Buy Again
5/5

Merchant Response

BuyMobile.com.au tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

M
Shopper Approved - Verified Customer Marietta W.
12/06/2023

So far great

Would Recommend
5/5
Would Buy Again
5/5

Merchant Response

BuyMobile.com.au tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

M
Shopper Approved - Verified Customer Matthew
11/27/2023 , Qld

Good Product. Good Price. Took longer than expected to receive item.
Overall happy with purchase.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
4/5

Merchant Response

BuyMobile.com.au tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

J
Shopper Approved - Verified Customer Jamie
11/27/2023

Easy to use and good price. Customer service responded quickly to my questions. Product arrived as advertised.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

Merchant Response

BuyMobile.com.au tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

T
Shopper Approved - Verified Customer Tania
11/25/2023

Fast response to enquiries about item, competitive price, hope shipping is fast now I have purchased.

Would Recommend
4/5
Would Buy Again
4/5

Merchant Response

BuyMobile.com.au tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

E
Shopper Approved - Verified Customer Endy
11/19/2023 , Sa

im so happy to buy online with installment , its my first time using zip pay, I normally use Paypal but it over 2k so I couldn't use it. and now is simple, just choose 6,12 months. But when I waiting my phone the shipment was a bit complicated, the driver didn't even try to find my house, so I need to wait another 2 days to pick up myself. Which Im not happy about. But the phone I received was fine. Enjoyed.

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
4/5
Customer Service
3/5
Delivery
3/5

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