BuyMobile.com.au Reviews
20,890 Verified Customer Reviews
20,890 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.5
Overall Star
Rating
5-star reviews
01/24/2024
Thank you
01/23/2024
Easy
Merchant Response
01/18/2024 , SA
2nd time buying a phone from this site, likely to buy again.
Update:
Although the shopping experience was good, I then had to wait over 2 months for the item to be shipped/received.
Customer service was always prompt to respond to emails regarding the matter but there is only so much you can do from their end if you don't have a product to ship out.
01/17/2024 , Vic
So far I'm very happy with buymobile. Been purchasing all my mobile phones here. And Galaxy watch. Thank you buy mobile
01/15/2024
Quick and easy to follow set up of account and payment
Merchant Response
01/11/2024 , NSW
All good
01/11/2024
Perfect price for product, easy to navigate the website and paypal option is awesome.
01/03/2024 , Victoria
Excellent Service. I found using the website Very Efficient Indeed. There are a multitude of Great phones at Superb prices. I'm Absolutely Very Happy. Thank You Kindly.
12/31/2023 , Nsw
Good quality, good service. I ordered a phone that said it was in stock but later found out it wasn't, so the support team helped me change my order to he same phone but with less storage and refunded me the money.
Phone was recieved in brand new quality with no issues at all. All phone specifications match item description.
I would definitely recommend this website, the wait times are quite long as they have to contact the warehouse in Hong Kong and then send the phone over, so if you don't mind waiting for a good quality product with a cheaper price tag, then this is the website for you, otherwise just go buy one close to you for a few hundred more.
12/21/2023
thankyou
Merchant Response
12/19/2023
Itme I bought was in stock here as well as other places, but as it was cheaper here I opted to purchase from buymobile.com.au. 2 weeks after ordering I hadn't received any updates so I contacted their customer support via email and was advised.
'There is a delay from the manufacturer's delivery to our warehouse and our warehouse is doing their best to have your parcel dispatched as soon as possible'. When asked they advised they couldn't guarantee delivery by Christmas.
This is despite the item shoing as being in stock online. The only reason this isnt' a 1 star review was they issued a refund right away when requested. However, as it had been 2 weeks no where else had the specific item in stock anymore.
Word of warning, do not trust an item is in stock if buymobile.com.au says it is. Pay slightly more with another retailer to ensure you actually get the item. They will refund you no questions asked, but you may not get your item.
12/19/2023
Great prices on genuine Gshocks, will Definitely buy more in the future.
12/13/2023
Positive
Merchant Response
12/08/2023 , Victoria
I am a returning customer who always gets the best service and deals
Merchant Response
12/08/2023
It was quite an easy process from start to finish
Merchant Response
12/06/2023
So far great
Merchant Response
11/27/2023 , Qld
Good Product. Good Price. Took longer than expected to receive item.
Overall happy with purchase.
Merchant Response
11/27/2023
Easy to use and good price. Customer service responded quickly to my questions. Product arrived as advertised.
Merchant Response
11/25/2023
Fast response to enquiries about item, competitive price, hope shipping is fast now I have purchased.
Merchant Response
11/19/2023 , Sa
im so happy to buy online with installment , its my first time using zip pay, I normally use Paypal but it over 2k so I couldn't use it. and now is simple, just choose 6,12 months. But when I waiting my phone the shipment was a bit complicated, the driver didn't even try to find my house, so I need to wait another 2 days to pick up myself. Which Im not happy about. But the phone I received was fine. Enjoyed.
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