BumperSuperstore.com Reviews

About this Company

Welcome to BumperSuperstore.com. We have the largest selection of front and rear bumpers for both trucks and Jeeps.  We are a family-owned and operated business that loves what we do. If you've seen an aftermarket bumper on the road, it probably came from us! We are the leading direct to consumer retailer of truck bumpers in the country. We take pride in our ability to offer low prices, fast shipping times and the best customer service in the industry. If you're searching for aftermarket front or rear bumpers, then you've come to the right place.

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11,551 Verified Customer Reviews

11,551 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
9091
(78.7%)
4 Shopper Approved - Review Star
1828
(15.8%)
3 Shopper Approved - Review Star
413
(3.6%)
2 Shopper Approved - Review Star
78
(0.7%)
1 Shopper Approved - Review Star
141
(1.2%)

Product Satisfaction
4.5
5 Shopper Approved - Review Star
1422
4 Shopper Approved - Review Star
308
3 Shopper Approved - Review Star
85
2 Shopper Approved - Review Star
38
1 Shopper Approved - Review Star
115
Customer Service
3.5
5 Shopper Approved - Review Star
139
4 Shopper Approved - Review Star
45
3 Shopper Approved - Review Star
26
2 Shopper Approved - Review Star
26
1 Shopper Approved - Review Star
77
SHOW DETAILS

5-star reviews
9,000+

5-star reviews

9 years collecting reviews

About this Company

Welcome to BumperSuperstore.com. We have the largest selection of front and rear bumpers for both trucks and Jeeps.  We are a family-owned and operated business that loves what we do. If you've seen an aftermarket bumper on the road, it probably came from us! We are the leading direct to consumer retailer of truck bumpers in the country. We take pride in our ability to offer low prices, fast shipping times and the best customer service in the industry. If you're searching for aftermarket front or rear bumpers, then you've come to the right place.

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S
Shopper Approved - Verified Customer Shawn M.
2 weeks ago

Website was eassily navigated

Company Choice

convenience and lower shippingb costs

Product Choice

Fab fours rear bumper w/tire carrier


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Shopper Approved - Verified Customer William B.
2 weeks ago

It was simple and easy.

Company Choice

You had the bumper I wanted

Product Choice

I liked it


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Shopper Approved - Verified Customer scammedByBumperSuperStore
2 weeks ago , HI

I spent over $3K on a bumper & headlight set over a month ago. I received one light within the month & I've inquired three times via email & a generic response says they will reach out to supplier & get back to me & never do.

I can't get through to anyone on phone, all calls ring & ring, then go to a full voice. I think this place is a scam!

Product Satisfaction
2/5
Customer Service
1/5

Company Choice

Thought they were a legit store

Product Choice

Thought they were selling legit products

Company Response

We apologize for your experience. Please contact us directly @ [email protected] with your order details, and we will surely end up with the resolution. Your satisfaction is our priority, and we are committed to rectifying any issues promptly.


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Shopper Approved - Verified Customer Anonymous Customer
2 weeks ago

all good


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Shopper Approved - Verified Customer Step
2 weeks ago

No steps, backordered when website showed in stock. Wasted over 2 weeks waiting on something they never had but they just told me to be patient. Took my business and money elsewhere!

Product Satisfaction
1/5
Customer Service
1/5

Company Choice

Liked the product but they never had it

Product Choice

Liked the look

Company Response

Hi Randy. We apologize for the inconvenience caused by the backorder discrepancy. On checking we can confirm that a refund has been given for your order. Please check your original mode of payment. Your feedback helps us improve. We regret losing your business. Please contact us for any further assistance or clarification.


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Shopper Approved - Verified Customer Pablino S.
3 weeks ago , NC

I ordered the bumper on January first of this year. I received the confirmation of my purchase the following day which stated I would receive the bumper in 4-5 weeks. When the five weeks went by I received another message from the Bumper Store that it would be another 5-6 weeks. So I'm still anticipating the delivery of my Bumper. Hopefully I'll be impressed with the bumper!

Product Satisfaction
4/5
Customer Service
4/5

Product Choice

I’ve been looking for an off road front bumper for the last couple of years and your bumper was pretty much what I’ve been looking for.

Company Choice

After visiting your store I was impressed with your product.


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Shopper Approved - Verified Customer Aidan
3 weeks ago

Great

Company Choice

Had the bumper I wanted

Product Choice

Needed a bumper


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Shopper Approved - Verified Customer Greg B.
3 weeks ago , Wisconsin

We are still waiting for a grille guard ordered over a month ago with no updates. We understand that supply chain issues still exist but communications with any updates have been lacking.

Product Satisfaction
1/5
Customer Service
3/5

Company Response

Hi Greg. We apologize for the delay and lack of communication. Our team is actively working to deliver your order as soon as possible. We appreciate your patience and will provide timely updates moving forward. To get the exact status kindly reach us @ [email protected] you for your understanding.


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Shopper Approved - Verified Customer Brett
3 weeks ago , Mt

Bumper super store told me they had my bumper in stock and I would receive it in 5-7 days. Come to find out this was a completely fraudulent statement as they had no bumper in stock and then said it would be delivered in 3-4 weeks. Three to four weeks past and still no bumper so I called again to be told they didn't know when I would get my bumper. I would highly recommend not doing business with this company. After I read some reviews this is a common issue with bumper super store. Totally unethical company

Product Satisfaction
1/5
Customer Service
1/5

Company Choice

They seem legitimate but are not a quality company

Product Choice

After researching bumpers I found the brand I wanted. Turns out bumper super store will gladly tell you they have it to take your money

Company Response

Hi Brett. We deeply apologize for the inconvenience and frustration caused. On checking with the order it is cancelled and has been refunded. We will take the necessary steps to improve our service. We assure you that hereafter this won't happen to any customer. Your feedback is invaluable, and we're committed to rectifying the situation promptly. If you need any clarification please contact us @ [email protected]


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Shopper Approved - Verified Customer Cody
3 weeks ago

Awesome representatives I inquired very late in the evening on bumper figment has responses almost right away and a definate anwser before the sun came up

Company Choice

I’ve ordered before and service was good they had the most options to choose from in bumpers

Product Choice

I just bought a 98 Nissan Frontier that previous owner hit a deer after digg My in and fixing everything just want some protection from an animal strike again and for uses on the farm with winch


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Shopper Approved - Verified Customer Billy W.
3 weeks ago , FL

Kind of a joke. Never returned my call. After two weeks trying to get a hold of them. Finally and then I missed the cancellation by one day? Joke.

Product Satisfaction
1/5
Customer Service
1/5

Company Choice

I choose the bumper. The manufacturer not actually bumper store

Product Choice

Fit for truck

Company Response

Hi Billy. We apologize for the experience you've had. Your feedback is important to us. We'll investigate the missed call and cancellation issue to ensure it doesn't happen again. We're committed to improving and appreciate your patience. If you need any clarification, please reach us @  [email protected]. Thank you. 


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Shopper Approved - Verified Customer David
4 weeks ago , Ak

Ordered my product. Payed for shipping cost. Find out after the fact the product was not in stock and won't be shipped until late March.the gal I talked with about shipping cost was awesome and quick. That is the only positive experience I've had this far.

Product Satisfaction
1/5
Customer Service
5/5

Company Choice

Product was in stock so I thought

Product Choice

Wanted something small and stout for my Colorado, VS big and bulky

Company Response

Hi David. We apologize for the inconvenience regarding the product availability and shipping delay. We appreciate your appreciation of our customer service representative. Your feedback is valuable, and we are working to update the website stock availability daily. We assure you we will surely do it and ensure a smoother experience moving forward.


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Shopper Approved - Verified Customer Anonymous Customer
4 weeks ago

Was easy to look for and order.

Product Satisfaction
5/5
Customer Service
5/5

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Shopper Approved - Verified Customer Mark D.
02/26/2024 , California

What I ordered was apparently unavailable so I chose a smaller size of same product. What I received was not even close to quality of original, also did not get a reduced price do to item being a lesser value

Product Satisfaction
1/5
Customer Service
1/5

Company Choice

Had to

Product Choice

Purchased same of larger size from mfg, needed 2 more

Company Response

Hi Mark. We apologize for the inconvenience. Please contact us with your order details so we can investigate and address this issue promptly. Ensuring customer satisfaction is our priority, and we'll work to resolve this matter to your satisfaction.


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Shopper Approved - Verified Customer C K.
02/25/2024 , LA

It would all be a 5 star review. But I paid for it and y'all took my money and I still haven't received the ranchhand grill guard abs it has been weeks since I ordered and no one has contacted me as to why. I'm not a complainer but I felt you should know. I am a multiple time user of this sight.

Thank you for asking my opinion

Cullen M Kovac

Product Satisfaction
1/5

Company Choice

It’s been great in the past

Product Choice

It’s for an old truck my 15 year old son bought with money he earned working long hard hours on a ranch.

Company Response

Hi Cullen. We sincerely apologize for the delay and inconvenience. We ensure that we prioritize your satisfaction and will update you promptly. Thank you for your patience and continued support. To know the exact status of the order please reach us @ [email protected]


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Shopper Approved - Verified Customer Anonymous Customer
02/25/2024

Do not product availability and no one knows when be available again

Product Satisfaction
1/5
Customer Service
2/5

Product Choice

Fit my bumper

Company Choice

By mistake

Company Response

Hi there. We apologize for the inconvenience caused by the product availability issue. We are working to restock and will provide updates as soon as possible. Your patience is appreciated, and we are committed to resolving this matter satisfactorily. If you want to know stock availability please contact us @  [email protected]


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Shopper Approved - Verified Customer tebo
02/25/2024 , chihuahua

Excellent product ad service. I ordered an ARB bumper ad product is amazing, top quality. I had to wait several weeks to get it but worth the time.
Thanks for the prompt responses to my questions.

Product Satisfaction
4/5
Customer Service
4/5

Product Choice

Top quality

Company Choice

Price and brands


K
Shopper Approved - Verified Customer Kyle R.
02/23/2024

Using PayPal I was not able to enter the provided discount code SAVE25 to get $25 off for signing into emails and texts.

Company Choice

Price and availability/ free shipping

Product Choice

Bought my 1st Ranchand bumper in 2001 for my Superduty, that bulldoze bumper took a beating and saved the front of my truck from multiple deer collisions and un ruly cattle where I hunt.


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Shopper Approved - Verified Customer Chase T.
02/21/2024

Quick and easy to use

Company Choice

Only place that had what i wanted

Product Choice

To delete my spare


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Shopper Approved - Verified Customer don P.
02/21/2024

great

Company Choice

easy to use

Product Choice

customer choice


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