Broadway-BoxOffice.com Reviews

4.1 Overall Satisfaction Rating

Based on 28 Ratings

5
15 (53.6%)
4
6 (21.4%)
3
4 (14.3%)
2
2 (7.1%)
1
1 (3.6%)
15 5 stars in a row

Product Satisfaction

4.3 Average

5
(12)
4
(6)
3
(2)
2
(2)
1
(0)

Recommend This Company

4.1 Average

5
(8)
4
(3)
3
(3)
2
(2)
1
(0)

Would Buy Again

4 Average

5
(8)
4
(3)
3
(3)
2
(1)
1
(1)

Customer Service

3.3 Average

5
(1)
4
(4)
3
(0)
2
(2)
1
(1)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

Broadway-BoxOffice.com

P

Plinio
02/08/2018 , Sao Paulo

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

All went really well
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
E

Emily
01/19/2018

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

just list the row numbers. DOnt play games please.
Recommend this Company
2/5
Would Buy Again
1/5
Product Satisfaction
4/5
K

Kathy
01/10/2018 , GA

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

I found out that I was paying 100% higher for your tickets than the box office. I will not buy from you again unless the box office or TKTS has NO tickets. I felt alittle like I got 'taken' in NYC by you guys. And I am telling others, both in NYC and Inn Atlanta, about this experience and what they should do before buying from you guys. But thank you for asking!!
Recommend this Company
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
CustomerService
1/5
C

Cassandra
01/06/2018

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good price. Got the tickets that it showed I was getting. Happy with experience
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
G

Gideon
01/02/2018 , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
T

Tom
01/02/2018

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

the tickets were supposed to be e-tickets...they were not... but the staff was very professional in addressing the issue and getting the tickets to will call. All in all a very easy experience and an outstanding play.
Recommend this Company
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
CustomerService
4/5
B

Brandon
12/13/2017 , IL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Delivery was prompt.....tickets were great!!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
S

Susan
12/09/2017

Shopper Approved Checkmark Logo Verified Purchase

2.0
Overall Satisfaction Rating

I already did this one time. And explained in detail what happened.
Recommend this Company
2/5
Would Buy Again
2/5
Product Satisfaction
2/5
CustomerService
2/5
S

Sarah
10/11/2017 , IA

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

I thought the handling fee was too high
Recommend this Company
3/5
Would Buy Again
3/5
Product Satisfaction
5/5

Merchant Response

Broadway-BoxOffice.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

M

Marie
10/05/2017 , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Everythig was very professional
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
J

JC
09/21/2017 , NC

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

We decided on short notice to see a show while we were in NYC. They provided very quick day-of-show tickets ready for us to pick up at a local spot; the entire transaction was smooth and we were pleased with the speed of processing our order.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
W

William
09/07/2017

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

needed help downloading tickets staff resolved the problem
Recommend this Company
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
CustomerService
4/5

Merchant Response

Broadway-BoxOffice.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

W

Wendy
09/01/2017 , NJ

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

Wrong show time tickets were delivered to me, after I called to report the error they went out of their way to get the correct tickets to me within minutes of curtain time.
Recommend this Company
3/5
Would Buy Again
3/5
Product Satisfaction
4/5
CustomerService
4/5

Merchant Response

Broadway-BoxOffice.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

J

june
08/30/2017

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

excellent
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
L

Lawrence
04/05/2017

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Caveat Emptor. The ticket price compared to what I paid per ticket was probably at least 50% higher. so, even though the seats I got were as promised the price I paid was too high. The actual price on the ticket should be told to the customer before they buy so they can make an educated decision if they want to spend so much more for the ticket. The tickets did arrive in plenty of time. I am out of state. The next time I will have somebody pick up tickets at the box office befre hand.
Recommend this Company
3/5
Would Buy Again
3/5
Product Satisfaction
3/5
CustomerService
4/5

Merchant Response

Broadway-BoxOffice.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

Y

yvonne
03/01/2017 , NJ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Perfect
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
M

Marjorie
07/11/2016 , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great show and cast. Excellent seats
Marjjhn@all.com
Product Satisfaction
5/5
Price
3/5
Delivery
5/5
J

J.
04/03/2016

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

It was my expectation that my tickets would be shipped as soon as I order them. Because they were not, I had to make last minute arrangements to have them sent to an alternate location which caused a great deal of concern and extra work.

I really wish you would ship the tickets as soon as they are ordered.
Product Satisfaction
5/5
Price
3/5
CustomerService
5/5
Delivery
1/5
S

Shirlee T.
01/20/2016 , OH

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

It was great. We were visiting NYC and saw "Beautiful. Loved it.
Product Satisfaction
5/5
Price
4/5
Delivery
5/5
D

derrick
12/21/2015 , WI

Shopper Approved Checkmark Logo Verified Purchase

2.0
Overall Satisfaction Rating

your price on tickets are way out of line....and I thought I was dealing with ticketmaster...since I cant return tickets....I will deal with it......
Product Satisfaction
2/5
Price
1/5
CustomerService
2/5
Delivery
2/5
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