"When your the average bride with a tight budget you always feel like you have to compromise on quality in order to stay within budget. It was really nice to not have to compromise on quality for the men's suits. Especially when we have such a variation in body sizes. Shipping is SUPER fast. The suit quality is excellent. Groom program is amazing. Returns were easy. Only critics, you should provide swatches for the suit color and material. Our Groom's jacket (purchased elsewhere) has a different undertone so the groomsmen's blacktie suits don't match. Faster refund on returns would be nice or permit an exchange without having to deal with a refund at all. It takes one day to take the money and 14 days to return my money. With a large party, this is a headache. Cuz you feel like your paying twice since the refund takes so long. But because you can't wait 14 days before placing a new order.... you have no choice. If all I need is the same item but in a different size. I'd rather you keep my money and just send me the new item once you've received the old. I'm sure it doesn't take 14 days to get an item, ensure it's in good condition and issue the refund quickly. Give us a choice to keep the money and send new item or refund the money. "