BenchDepot.com Reviews
286 Verified Customer Reviews
286 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.6
Overall Star
Rating
5-star reviews
11/09/2016 , CA
Benches arrived quickly, were of high quality, and went together easily. Couldn't be happier.
11/02/2016 , LA
Ordered set of pedestal drawers over 2 months ago. As of yesterday they still haven't shipped! Except for this my experience has been excellent. Purchased 7 other work benches and was extremely please with ease of assembly and sturdiness of the bench. Finished height dimensions were right on. Have already referred two associates. Janette was always friendly and helpful as my sales rep. Highly recommend.
09/12/2016 , PA
We purchased from Bench Depot several times. Our orders were shipped complete and in a timely manner. We had one issue that was promptly handled and corrected. I would highly recommend doing business with Bench Depot.
Rick Kilbury
Penn Cable Assembly
09/09/2016 , ME
Great product & works perfectly. If the lead times could be reduced that would be the only thing in need of adjustment. Dandy & the staff there were downright awesome.
09/09/2016 , WA
Very impressed with the quality of the bench. It's the kind of thing you only want to purchase once. It went together easily. I'm confident that our new bench will be a fixture in our new facility for decades.
09/08/2016 , CA
My order was delayed and I wasn't notified. This is frustrating because I had scheduled assemblers to receive and assemble the benches that day.
Merchant Response
09/08/2016 , CA
Simple order process and fast delivery
09/08/2016 , CA
FROM WHAT I CAN TELL, YOU HAVE NO QA OF OUTGOING PARTS . BOLTS ARE MISSING FROM LED LIGHT ASSEMBLIES, THE FIRST GEN LED LIGHTS WERE GARBAGE AND IT APPEARS THAT THIS HAS BEEN FIXED WITH A POWER SUPPLY. I'M SURE YOU LOST A LOT OF MAONEY REPLACING ALL THE LED LIGHTS THAT FAILED IN THE FIELD.
Merchant Response
08/26/2016
Everything looks good except the LED lights in the shelf does not work correctly, also having to order parts like the foot rest/cross support separately is annoying.
Merchant Response
08/23/2016 , NJ
Very easy to assembly, and didn't require us to contact our Maintenance Department (big plus!). Surface finish and quality are excellent.
08/19/2016 , CA
Sturdy, just as described.
08/10/2016 , WA
Great quality products with friendly customer service.
08/10/2016
Benches are very nice and exceeded my expectations.
07/28/2016 , PA
Customer service helped me design two benches for personal use. One was used for general hobby, model building and tool storage and the other to support two tanks of water (700 pounds) for a salt water mixing station for my aquarium. I could not be happier. I only wish I found bench depot sooner.
07/21/2016 , CA
Benches are very high quality, easy to put together, and very customizeable. Lead times tend to be quick once the order is placed.
07/21/2016 , CA
We have purchased benches from Bench Depot for over 8 years and have never had a single issue with a bench. Great Job.
07/19/2016 , WA
I ordered two ESD chairs for a shorter bench top that we had. When the item shipped, we received a tracking number which is always greatly appreciated. When tracked, I noticed that the chairs were shipping to the wrong address (one digit off). I sent an email to customer service and received a quick reply that said the error had been fixed. The chairs arrived on time, great quality, and comfortable for sitting in for long periods of time. We will be ordering from BenchDepot again.
07/06/2016 , TX
I am in constant contact with Nancy at Bench Depot. She is awesome to work with and always keeps us informed regarding our orders. She has excellent customer service skills and she is just a pleasure to work with. She is always willing to make everything right if an order is messed up, (with packing and or damage in shipping). We are happy to have her as our Bench Depot representative. She goes above and beyond to ensure we get the information and product we need. Thank you Nancy- We appreciate you!!
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