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5 Product Ratings and Reviews

Tranquil River (Flush Mounted Towards Rear Of The Base)

Tranquil River (Flush Mounted Towards Rear Of The Base)

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4.2

Overall Star
Rating

5 Shopper Approved - Review Star
3
(60%)
4 Shopper Approved - Review Star
1
(20%)
3 Shopper Approved - Review Star
0
(0%)
2 Shopper Approved - Review Star
1
(20%)
1 Shopper Approved - Review Star
0
(0%)
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Tranquil River (Flush Mounted Towards Rear Of The Base)
Shopper Approved - Verified Customer
Tranquil River (Flush Mounted Towards Rear Of The Base)
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Irlanda N - 01/10/2022

100% Recommendable

Easy.

Company Choice

The design is cool.

Product Choice

It fits my project.

Irlanda N

01/10/2022 - CA

All good and super easy. Thank you.


Tranquil River (Flush Mounted Towards Rear Of The Base)
Shopper Approved - Verified Customer
Tranquil River (Flush Mounted Towards Rear Of The Base)
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Bruce A - 12/03/2020

Great water feature and company!!

The water feature is beautiful and as advertised! Lyndsey at costumer serves has been absolutely fantastic through every faze of my purchase. I had issues with removing and adjusting to baffle for even water flow and she not only sent supporting directions and video but spent time and patience on the phone with me to correct the issue. She also sent me a new remote and receiver kit at no charge when I dropped and broke the one with the fountain. Customer service can be so lacking in todays world, especially with online shopping but not with this company! Highly, highly recommended.

Company Choice

Very helpful and best price

Product Choice

To provide a clear see through water feature in hopes of embellishing a white oyster wall tile.

Bruce A

12/03/2020 - NV

Just ordered but I must say Lyndsey was very helpful when I called with questions. UPDATE: The water feature is beautiful and as advertised! Lyndsey at costumer serves has been absolutely fantastic through every faze of my purchase. I had issues with removing and adjusting to baffle for even water flow and she not only sent supporting directions and video but spent time and patience on the phone with me to correct the issue. She also sent me a new remote and receiver kit at no charge when I dropped and broke the one with the fountain. Customer service can be so lacking in todays world, especially with online shopping but not with this company! Highly, highly recommended.


Tranquil River (Flush Mounted Towards Rear Of The Base)
Shopper Approved - Verified Customer
Tranquil River (Flush Mounted Towards Rear Of The Base)
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thomas R - 12/17/2019

Great Looking Water Feature...BUT

I was so excited to receive this water feature and set it up. I will tell you why I only gave them 2 stars. First it was extremely well packaged. Great job. The instructions...well were worthless. So I went online to look at the videos of set up. Also somewhat worthless. I was supposed to have a 90 degree connection for the pump. Wasn't there. I had to go buy one to make it work. There is also supposed to be a water level mark. There isn't one. So to determine if it needs more water I have to wait to listen for it sucking some air. Bad design.

thomas R

12/17/2019

So far the ordering process has been excellent. I do wish I could go to your website and build my own water feature and it would show m me a computer generated visual of what it looks like.


Tranquil River (Flush Mounted Towards Rear Of The Base)
Shopper Approved - Verified Customer
Tranquil River (Flush Mounted Towards Rear Of The Base)
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Ted C - 02/16/2019

Love our new water feature!!!


Tranquil River (Flush Mounted Towards Rear Of The Base)
Shopper Approved - Verified Customer
Tranquil River (Flush Mounted Towards Rear Of The Base)
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DAVID R - 09/26/2018

I will not commission it for 9 months

DAVID R

09/26/2018

please make sure wind ties are addded


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