AboutAustralia.com Reviews

About this Company

About Australia specializes in creating handcrafted vacation packages to Australia, New Zealand and Fiji. We are owned and operated by native Aussies and experts in Australia travel. Operating since June 1999, we partner with Australia Tourism industry leaders to provide quality information and resources to help you make the best selections for your vacation to Australia, New Zealand & Fiji.  As specialists in personalized itineraries for FIT (Free & Independent Travel) vacations to the South Pacific, our goal is to create the best, most enjoyable vacation experience of a lifetime.

Our customizable travel packages encompass the Top Destinations & Highlights of Australia, New Zealand and Fiji:

Australia: Sydney, The Australian Outback, The Great Barrier Reef, Lush Rainforests, Unique Wildlife & Good ‘ol Friendly Aussie Culture

New Zealand: Lush green snow capped Mountains, Impressive Glaciers, Spectacular Lakes, Fiords & Rainforests, Active Volcanic & Geothermal landscapes, and by no means last – The Adventure Capital of the world “Queenstown.”

Fiji: White Sand Beaches, Coconut Palms, Colorful Coral Reefs, Lush Rainforests, soothing Waterfalls, Island Resorts, Rest, Relaxations & Spas, and for the active sun lovers there’s a large array of water sports.

Our AustraliaTravel Services include International & Domestic Flights, Tours, Accommodation, Transfers, Car Rentals, Visas & Travel Insurance. This means we can create a whole travel package for you, with your unique interests, budget and bucket list items in mind.

Filter

398 Verified Customer Reviews

398 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
331
(83.2%)
4 Shopper Approved - Review Star
61
(15.3%)
3 Shopper Approved - Review Star
5
(1.3%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
1
(0.3%)

Customer Service
4.6
5 Shopper Approved - Review Star
86
4 Shopper Approved - Review Star
13
3 Shopper Approved - Review Star
6
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
4
SHOW DETAILS

5-star reviews
250+

5-star reviews

About this Company

About Australia specializes in creating handcrafted vacation packages to Australia, New Zealand and Fiji. We are owned and operated by native Aussies and experts in Australia travel. Operating since June 1999, we partner with Australia Tourism industry leaders to provide quality information and resources to help you make the best selections for your vacation to Australia, New Zealand & Fiji.  As specialists in personalized itineraries for FIT (Free & Independent Travel) vacations to the South Pacific, our goal is to create the best, most enjoyable vacation experience of a lifetime.

Our customizable travel packages encompass the Top Destinations & Highlights of Australia, New Zealand and Fiji:

Australia: Sydney, The Australian Outback, The Great Barrier Reef, Lush Rainforests, Unique Wildlife & Good ‘ol Friendly Aussie Culture

New Zealand: Lush green snow capped Mountains, Impressive Glaciers, Spectacular Lakes, Fiords & Rainforests, Active Volcanic & Geothermal landscapes, and by no means last – The Adventure Capital of the world “Queenstown.”

Fiji: White Sand Beaches, Coconut Palms, Colorful Coral Reefs, Lush Rainforests, soothing Waterfalls, Island Resorts, Rest, Relaxations & Spas, and for the active sun lovers there’s a large array of water sports.

Our AustraliaTravel Services include International & Domestic Flights, Tours, Accommodation, Transfers, Car Rentals, Visas & Travel Insurance. This means we can create a whole travel package for you, with your unique interests, budget and bucket list items in mind.

Filter
T
Twila M.
02/26/2019

Wonderful
Best Vacation EVER! I'm not one to write reviews - but our trip to Australia was perfect in every way. From the flights, to the transfers, accommodations, & excursions - everything went without any hitches. Accommodations were comfortable, and the people so very nice. We have NO complaints.

Ana, our rep with About Australia, put a trip of a life-time together for us. Thank you so very much!! Top Shelf!


N
Nancy C.
02/26/2019

Picture taken at Sydney Harbor
We had a very well planned trip by about Australia, the activities were fun. The rooms were fantastic. Only complaint it wasn't long enough. I'd definitely use them again and recommend them to friends.


N
Nicole M.
02/26/2019

We loved Australia!
Thank you so much Koda for all the recommendations and the itinerary tips! The stay in Melbourne was centered right in the middle - loved the people, lots to eat, lots to do and see. We loved our stay - our balcony was so beautiful - we loved our view so much! Cairns - loved our hotel and everything was in walk-able distance, we had an ocean view, sunrise was magical - wished we extended our stay and went with your recommendation to extend our trip for another night! Sydney - loved the city, lots to eat! We will def be back again and this time to see the other side of Australia! Cheers to Australia!


H
HESTER K.
02/26/2019

Overall Wonderful!
Overall, our trip was wonderful. Unfortunately, they had to change agents in the middle of planning so we lost some continuity. Majority of accommodations were great. Tours selected wonderful. My only recommendation for those using About Australia, thoroughly check and read all final documents including seat assignments on airlines.


A
Alexandra V.
02/20/2019

Everything was great!
We had a great time and we were so grateful that About Australia had taken care of all the details. Eventhough we kept making changes to our plans (dates, cities, activities, etc) even during the trip, the staff was super patient and accommodating.

A couple of suggestions: the hotel in Queenstown was not the best (very dated) and it didn't have air conditioning. We were also surprised when in Rotorua we were book in the three floor presidential suite when we didn't request luxury accommodations. We wondered how much we would haved saved staying in another room... but aside from that everything ran smoothly and we had a blast!

Thanks,

Alexandra


D
Dawn L.
02/20/2019

Once in a Lifetime Trip
They helped me plan a amazing anniversary trip that I will never forget. We had minor hicks up but it was taken care of. I just wanted to share how much I enjoy dealing with About Australia. You have great people working to make business travel as painless as possible. I have worked a lot with Chris Reech ? he is brilliant.

He is customer focused, cheerful and always willing to help you find the best travel options. He has great follow up and always is armed with a "how might we" attitude. Everyone at About Australia is helpful and informative!


L
Luann M.
02/20/2019

Magical
Our first trip to AUSTRALIA did not disappoint! Our Itinarary was perfect for us Alaskan adventurers! A well rounded trip from Sydney to Cairns and so much in between. We hiked in the Blue Mountains and swam at Lake Eacham walked amongst the kangaroo s and Cockatoo s and held the precious Koala bears. We romped in the rain forest and stayed at Rose Gums enjoyed the 3 bedroom treehouse with all the creature comforts! On to Port Douglas and the Great Barrier Reef a life long memory to say the least . Fishing was a treat for the guys as they brought home dinner with a Coral Trout and a Giant Trevally yummy! Finished our trip with relaxing at the pools or a walk on the beach . Enjoyed shopping and trying the different restaurants and cafes even tryed kangaroo , yes please! Finished our journey in Cairns at the Mantre Espalade resort we enjoyed winding down here and soaking up some sunshine and more swimming! We were very active and will say we embraced the Aussie spirit to the fullest Its hard to pick a favorite thing, I think just experiencing the lovely country side in very warm temps, driving our rental car first time on the left and coming out of a cold Alaskan winter . The places we stayed were just right for our group of 5 and About Australia met our needs perfectly . We highly recommend them to make your dream trip come true . Thank you Mates!!


J
John A.
02/20/2019

Waiheke - just a short ferry ride from Auckland


S
Shruti K.
02/20/2019

Great job Chris!


J
Jessica B.
02/20/2019

Unforgettable Honeymoon
We used About Australia for our 2 week honeymoon. They were very easy to work with and helped us create the perfect itinerary. I loved how customizable everything was and it was very reassuring knowing everything was taken care of. We only had one issue the whole time and that was with our pickup from the airport when we first arrived in Sydney. It wasn't the way we wanted to start our honeymoon and it was frustrating that we had to track down the company (while paying international calling). We didn't have issues with any other transfer company and my recommendation to About Australia would be to consider a different transfer company. The fact that they had our confirmation but no driver was assigned (their exact words) is very frustrating. Other than that, all the excursions and hotels were beyond amazing.


P
Philip B.
02/20/2019

Nice job


A
Abby
02/20/2019

Wonderful Trip


M
Maria
02/20/2019

Excellent vacation!!
It was an amazing family vacation almost everything was pre-paid and booked we just had to show up and have fun!! Ana was very patient with me and she was able to accommodate all my requeats and answer all my questions.


A
Amy (.
02/20/2019

Beyond Expectations!!!
Australia is a big country!! We are so glad we used "About Australia" tour and self-guided services!!!

Sydney was a beautiful city!! clean and lots of action at Darling Harbor ... Our accommodations were two blocks from Darling Harbor ... Easy walking distance to everything: Sydney Opera House, Harbors, Fish Market, and boat taxis to Manly...

The first half of the trip we used three arranged tours and we were not disappointed ~ we saw the country side and animals we couldn't have found ~ the Blue Mountain tours was great and nice lunch included ! Phillip Island and Penguin parade are a must (the private Penguin tour is worth it to be up-close to penguins ... but bring sweatshirts as it's chilly their at night :) ... As well, we had tour arranged at Kangaroo Island to discover more kangaroos, wallabies, and seals - lunch was included in the countryside under a canopy tent! ALL Excellent!

The second half of our trip, we took a self-guided road trip driving trip on the "Great Ocean Road" from Melbourne to Adelaide - roads/highways are well marked and easy to drive (we didn't have a GPS and did fine with local maps and directions) ... "About Australia" had arranged our rental car, all hotels, and gave great ideas of things to see "along the way" - these were fantastic tips!!! We saw geological formations (12 Apostles), caves, waterfalls and lush forest, wineries, and the "blue Lake" in Mt. Gambier! (Mt. Gambier is a very cute town and worth staying an extra day!)

Everything was pre-arranged (and pre-paid in the USA before we left) by "About Australia" team ~ fantastic locations of hotels/apartments, close to amenities and sites, wonderful friendly people, Rav 4 rental car, and tours picked us up at the doors of our hotels :) We were so impressed and grateful to "Darin" who arranged our vacation ~ it was easy to travel about, perfectly organized, and great hints for more things to do at different places! (We had decided that Australia was too big and too expensive for us to waste time deciding "what to do next and how to get there"!)

About Australia:
We flew into Sydney: Beautiful city! Clean, historical, fantastic sites (ie: Opera House and the "Rocks" district) and Harbors ... and very expensive to eat (be warned to up the budget for food)! People are super friendly ... If you're there over the weekend, go to the market in the "Rocks" districts - great foods and souvenirs!

Then, we flew to Melbourne: We weren't too excited about the city (kind of dirty and we aren't the "partying type" of people), but offered free public transport loop ... But definitely visit Phillip Island and the Penguin Parade private tour! The Victoria Market was a great place to get souvenirs - the cheapest in all Australia!!

Finally, we rented a car and began driving the "Great Ocean Road" from Melbourne to Adelaide: Easy driving and directions (without GPS) ... Visiting little towns along the way, wineries, 12 Apostles Rock formations, waterfalls, caves, etc... was a ton of fun - easy pull offs to rest and take pictures as well!

Our Highlights along the way:
Torquay:: Right outside of Melbourne, we stopped in town of Torquay - it had a little gem of an Aboriginal Cultural Center - just along the road (well worth the stop: history, cafe, gift shop) ...

Mt. Gambier:: Wished we had stayed a couple of days ~ super cute town, sink holes with gardens inside, and the Blue Lake walking path ... too much to do, too little time :) (great bakeries and gift buying too :)

Kangaroo Island: Definitely do a tour on eucalyptus refinery, seeing Kangaroos crossing the road, and the seals!! If you're with a tour group, you get to see kangaroos and koalas in habitat, go on the beach close to the seals, and have a lovely lunch on private conservation land under a canopy tent!

We finished our trip in Adelaide:: What a great historical town/city ... fantastic architecture unique of an historic Australian town, yet very modern (and free trolley/train transport) ... Great Museums, open shopping district, and he "Market" was most awesome! ... Absolutely lovely town and we should have spent a extra couple of days!

Turned in our car at the Airport (very easy) and flew home to a snow storm in the States!

This trip definitely exceeded our expectations - big, diverse country and lovely people!! We're glad we used "About Australia" services, as we would have wasted a lot of time (and money) trying to figure it out on our own ... Our "customized trip Itinerary" was perfect for us!

Thanks a ton!

Brad & Amy R.


A
arthur B.
01/24/2019

Great value for the price
The paper work including what to do pre trip was great, Australia is a long way so Ana extended my return an extra 10 days so I could have more time with son and visit Tasmania. For my return next year I plan on using their services .


E
Elisa C.
01/24/2019

Beautiful trip


K
Katie M.
01/24/2019

Down under was above expectations!
Thanks, Darin, for the wonderful trip you designed for us in Australia. We had a blast! The hotels were right in the middle of things, the tours were amazing and first class, and if I needed advice you were right there for me. I would not have been able to plan this trip without you because you had been to Australia and you knew just where to send me, and in the style I wanted.

Thanks again for the trip of a lifetime!

P.S.-I know you didn't have anything to do with this but the food in Australia is amazing!!


A
Alan C.
11/16/2018

Awesome Vacation!
We have traveled all over the world. Never have we had a trip so well planned. By the third day, we were checking our itinerary and asking ourselves, "what's the next adventure?" Everything went like clockwork. Hotels, flights, transfers, tours, all were on time and more than we expected. Our only disappointment was having to come home when it was over. Thank you, About Australia, for planning the trip of a lifetime..


G
Gary B.
11/16/2018

Best Vacation Ever
Everything was perfect for our trip. Everything I wanted to see and the package Chris put together was perfect. It was action packed but got to see everything we wanted to see. Working with About Australia was smooth and an easy process. Chris spend a lot of time putting the package together and we couldn't be more pleased. All the hotels were in great locations for us to visit the sites. Can't thank you enough for the best vacation ever.


T
Toni O.
11/16/2018

So great
The accommodations were wonderful and the excursions were amazing and informative. Thank you for some amazing memories


Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business
Website

© 2024 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2024