AboutAustralia.com Reviews

4.9 Overall Satisfaction Rating

Based on 209 Ratings

5
183 (87.6%)
4
24 (11.5%)
3
2 (1%)
2
0 (0%)
1
0 (0%)
100+ 5 stars in a row

Customer Service

4.9 Average

5
(6)
4
(1)
3
(0)
2
(0)
1
(0)

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AboutAustralia.com

About Us

About Australia specializes in creating handcrafted vacation packages to Australia, New Zealand and Fiji. We are owned and operated by native Aussies and experts in Australia travel. Operating since June 1999, we partner with Australia Tourism industry leaders to provide quality information and resources to help you make the best selections for your vacation to Australia, New Zealand & Fiji.  As specialists in personalized itineraries for FIT (Free & Independent Travel) vacations to the South Pacific, our goal is to create the best, most enjoyable vacation experience of a lifetime.

Our customizable travel packages encompass the Top Destinations & Highlights of Australia, New Zealand and Fiji:

Australia: Sydney, The Australian Outback, The Great Barrier Reef, Lush Rainforests, Unique Wildlife & Good ‘ol Friendly Aussie Culture

New Zealand: Lush green snow capped Mountains, Impressive Glaciers, Spectacular Lakes, Fiords & Rainforests, Active Volcanic & Geothermal landscapes, and by no means last – The Adventure Capital of the world “Queenstown.”

Fiji: White Sand Beaches, Coconut Palms, Colorful Coral Reefs, Lush Rainforests, soothing Waterfalls, Island Resorts, Rest, Relaxations & Spas, and for the active sun lovers there’s a large array of water sports.

Our AustraliaTravel Services include International & Domestic Flights, Tours, Accommodation, Transfers, Car Rentals, Visas & Travel Insurance. This means we can create a whole travel package for you, with your unique interests, budget and bucket list items in mind.

A

Alison H.
2 weeks ago , NH Featured Review Bade

5.0
Overall Satisfaction Rating

"We couldn't have been any more lucky, than to have chosen About Australia to arrange our vacation. The itinerary was perfect, although we should have chosen their recommendation to stay in Sydney an extra night. The accommodations were perfectly located, and all very nice. Our flights and transfers were arranged as such that we were not rushed or under pressure i.e. customs. But the best part of the packet was the organized manner in which the transfer/hotel/and event vouchers were set up. It was a complete bird's eye, numbered, step-by-step view of everything we needed, and when we needed it. There was nothing to question or configure, aside from a phone call thru the hotel, as to what we do next. It doesn't get any more care free than that. Our agent, Chris, was most attentive and helpful every step of the way, tackling our personal concerns/road blocks with ease. I and my traveling companions will highly recommend this agency without hesitation."
T

The T.
2 weeks ago , MN Featured Review Bade

5.0
Overall Satisfaction Rating

"Koda was absolutely incredible throughout the entire process of planning our honeymoon to Australia. Every single accommodation, ride, and tour that she booked for us was timely, professional, clean, and so much fun. My husband and I really feel like we got to see the best of all of our stops in Australia because of Koda's help! She responded to emails quickly and answered all of my questions fully and explained everything in great detail. I've already recommended about Australia and Koda specifically to every person that's asked about our trip because we couldn't be more happy with how everything turned out!"

Public Comment

Hello the Timms,

Thank you so much for your review! We're glad to hear you had an excellent experience planning your trip with Koda, and it sounds like your honeymoon was a blast!

Cheers,

Your mates at About Australia

E

Elsie &.
2 weeks ago , AZ Featured Review Bade

5.0
Overall Satisfaction Rating

"If you love to walk this is the trip for you, because you have the time. All tours are well timed and almost all are pick-ups at your hotel and direct to destinations and return to hotels. All places to stay are clean, comfortable, and centrally located. The vouchers were great! Each one told you exactly what to do for each flight and tour. Never had worries. We enjoyed the trip very much. Thank you About Australia for your expert planning."

Public Comment

Hi Elsie & Diana,

Thank you so much for leaving a review! We're glad to hear that your trip went smoothly, and that you had a 'no worries' vacation!

Cheers,

Your mates at About Australia

M

Michael M.
3 weeks ago , GA Featured Review Bade

5.0
Overall Satisfaction Rating

"19 flights, 13 hotels, three countries, 35 days, 50 different activities. Very well laid out itinerary done very professionally. We are pleased with how seamlessly this rather complex trip was orchestrated. On any excursion of this length, a few difficulties are expected (activities canceled due to weather, etc). Adjustments were made in a timely fashion, and we are thrilled with the result. Great communication, Thank you."
CustomerService
5/5

Public Comment

Hi Michael,

Thank you for leaving a review! We're so pleased to hear your trip went smoothly, especially with such a complex itinerary!

Cheers,

Your mates at About Australia

G

Great T.
3 weeks ago , CA Featured Review Bade

5.0
Overall Satisfaction Rating

"Our entire Australian trip was well planned and organized. Every prearranged tour, flight, hotel, and shuttle was on time and run by friendly and knowledgeable people. We liked having vouchers telling us exactly what to do and when to do it. We also had days that were free, so that we could plan our own activities. They gave us ideas for this also! We loved the kangeroos in Tasmania. "

Public Comment

Hi there,

Thank you for leaving a review! We're excited to hear you had a fantastic time in Australia and a smooth journey the whole way there. Glad to hear you liked the kangaroos in Tasmania!

Cheers,
Your mates at About Australia
D

Debbie C.
11/03/2019 , MA Featured Review Bade

5.0
Overall Satisfaction Rating

"We were blown away by the 5 week trip to Australia and New Zealand that Ana Musgray at About Australia planned for us. We had 57 vouchers for trains, planes, overnight boat cruises, transfers (in top-of-the-line Town cars), car rentals and lodging at some of the most gorgeous properties I have ever seen. Everything went like clock work and there wasn't one glitch in such a complicated trip. We were thrilled with all the attractions that she booked, and really the only thing we had to do was figure out where we were going to eat. I highly recommend About Australia, and can say they planned the trip of a lifetime. "

Public Comment

Hi Debbie! We are all so happy to hear you had a great time in Australia and New Zealand.  Thank you for taking the time to leave a review.

Cheers,
Your mates at About Australia!
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