AboutAustralia.com Reviews

About this Company

About Australia specializes in creating handcrafted vacation packages to Australia, New Zealand and Fiji. We are owned and operated by native Aussies and experts in Australia travel. Operating since June 1999, we partner with Australia Tourism industry leaders to provide quality information and resources to help you make the best selections for your vacation to Australia, New Zealand & Fiji.  As specialists in personalized itineraries for FIT (Free & Independent Travel) vacations to the South Pacific, our goal is to create the best, most enjoyable vacation experience of a lifetime.

Our customizable travel packages encompass the Top Destinations & Highlights of Australia, New Zealand and Fiji:

Australia: Sydney, The Australian Outback, The Great Barrier Reef, Lush Rainforests, Unique Wildlife & Good ‘ol Friendly Aussie Culture

New Zealand: Lush green snow capped Mountains, Impressive Glaciers, Spectacular Lakes, Fiords & Rainforests, Active Volcanic & Geothermal landscapes, and by no means last – The Adventure Capital of the world “Queenstown.”

Fiji: White Sand Beaches, Coconut Palms, Colorful Coral Reefs, Lush Rainforests, soothing Waterfalls, Island Resorts, Rest, Relaxations & Spas, and for the active sun lovers there’s a large array of water sports.

Our AustraliaTravel Services include International & Domestic Flights, Tours, Accommodation, Transfers, Car Rentals, Visas & Travel Insurance. This means we can create a whole travel package for you, with your unique interests, budget and bucket list items in mind.

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310 Verified Customer Reviews

310 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
259
(83.5%)
4 Shopper Approved - Review Star
46
(14.8%)
3 Shopper Approved - Review Star
4
(1.3%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
1
(0.3%)

Customer Service
4.3
5 Shopper Approved - Review Star
41
4 Shopper Approved - Review Star
6
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
4
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About this Company

About Australia specializes in creating handcrafted vacation packages to Australia, New Zealand and Fiji. We are owned and operated by native Aussies and experts in Australia travel. Operating since June 1999, we partner with Australia Tourism industry leaders to provide quality information and resources to help you make the best selections for your vacation to Australia, New Zealand & Fiji.  As specialists in personalized itineraries for FIT (Free & Independent Travel) vacations to the South Pacific, our goal is to create the best, most enjoyable vacation experience of a lifetime.

Our customizable travel packages encompass the Top Destinations & Highlights of Australia, New Zealand and Fiji:

Australia: Sydney, The Australian Outback, The Great Barrier Reef, Lush Rainforests, Unique Wildlife & Good ‘ol Friendly Aussie Culture

New Zealand: Lush green snow capped Mountains, Impressive Glaciers, Spectacular Lakes, Fiords & Rainforests, Active Volcanic & Geothermal landscapes, and by no means last – The Adventure Capital of the world “Queenstown.”

Fiji: White Sand Beaches, Coconut Palms, Colorful Coral Reefs, Lush Rainforests, soothing Waterfalls, Island Resorts, Rest, Relaxations & Spas, and for the active sun lovers there’s a large array of water sports.

Our AustraliaTravel Services include International & Domestic Flights, Tours, Accommodation, Transfers, Car Rentals, Visas & Travel Insurance. This means we can create a whole travel package for you, with your unique interests, budget and bucket list items in mind.

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A
Adrienne
5 days ago , CA

I love the flexibility I had with my travel with About Australia. I was able to be as busy as I wanted and had the downtime that I needed. I also love that all my hotel stays and transfers from the airport and in between hotels and all my excursions were arranged for me. It was really nice to travel and not have to worry about so many details, especially when traveling to a place I had never been to before.

Customer Service
4/5

J
Janet
1 week ago , MN

Our trip was wonderful! The flights were comfortable, hotels very nice, and with one exception the transports between airports and hotels went smoothly.
Even though I bought a new phone just for this trip, I was never able to successfully reach the transport companies of ConXion and Rosie Holidays by phone as instructed on the vouchers. When we finally got to Brisbane after many hours of flying, we went to the airport information desk to inquire about how to call ConXion. The person at that desk told us that ConXion has not had a desk at that airport since Covid began. She instructed me to call a number she had and she pointed me to a free phone. This number did not work. I again tried the number on the voucher and got through to a ConXion operator who gave me instructions about where to meet the van, what the van looked like, etc. I was confused by her instructions and then she said, "Oh, you are at the international terminal!" and gave me different instructions. We had to wait a couple hours for the van, and when it arrived the driver had my name on his manifest. Other transports went well. I always had to ask the hotel desk to make the calls 24 hours ahead because of my inability to make international calls with my phone. Fortunately they were happy to help me!
I was not aware through About Australia that I needed to purchase my seats on Fiji Airways ahead of time, that the seats cost, and how to do this through the Fiji website. I purchased extra leg room seats on all flights, which I would recommend to future travelers. The planes were beautiful, food good, and the Fiji flight attendants were extremely friendly and helpful.
The man who checked us in to Shangri La resort in Fiji saw that we had a reservation for a room with one king bed and a sofa. He did not think that was a good room for us ("I don't want either of you to have to sleep on a sofa.") and offered to upgrade us to a seaside room with two beds at no additional cost. That was very nice of him! We were impressed with the resort experience there--excellent staff, great food and drinks, fun shops, and ability to purchase snorkeling and sunset cruises, and massages. I was saddened to see the abject poverty of the countryside on our way to and from the airport.


G
Gabriele
08/13/2022

We had a fantastic time! Chose About Australia again for the Western Australia tour! Absolutely amazing even in wintertime! Ana did a fantastic job in fulfilling all our needs like our preferred mixture between nature experience on the one hand and city life on the other.
Communication is so easy, About Australia has so much experience and always a good offers - the only difficulty is to choose what you want.

Customer Service
5/5

V
Victor
06/24/2022 , CA

In addition to the amazing experience we had traveling to Australia and Fiji we were very pleased with the services arranged for us during our travels. All the services were very professional and on tome. The hotels in Brisbane and Gold Coast were both very in perfect centric safe places for us to explore. The resort in Fiji was amazing and everything was also arranged perfectly. Everything was delivered as promised plus more. Thank you!


R
Repking F.
06/22/2022

We had a great family trip!!! The customer service was amazing too! Melissa did a great job adding a last minute tour for us! Highly recommended! Cheers


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