AboutAustralia.com Reviews

About this Company

About Australia specializes in creating handcrafted vacation packages to Australia, New Zealand and Fiji. We are owned and operated by native Aussies and experts in Australia travel. Operating since June 1999, we partner with Australia Tourism industry leaders to provide quality information and resources to help you make the best selections for your vacation to Australia, New Zealand & Fiji.  As specialists in personalized itineraries for FIT (Free & Independent Travel) vacations to the South Pacific, our goal is to create the best, most enjoyable vacation experience of a lifetime.

Our customizable travel packages encompass the Top Destinations & Highlights of Australia, New Zealand and Fiji:

Australia: Sydney, The Australian Outback, The Great Barrier Reef, Lush Rainforests, Unique Wildlife & Good ‘ol Friendly Aussie Culture

New Zealand: Lush green snow capped Mountains, Impressive Glaciers, Spectacular Lakes, Fiords & Rainforests, Active Volcanic & Geothermal landscapes, and by no means last – The Adventure Capital of the world “Queenstown.”

Fiji: White Sand Beaches, Coconut Palms, Colorful Coral Reefs, Lush Rainforests, soothing Waterfalls, Island Resorts, Rest, Relaxations & Spas, and for the active sun lovers there’s a large array of water sports.

Our AustraliaTravel Services include International & Domestic Flights, Tours, Accommodation, Transfers, Car Rentals, Visas & Travel Insurance. This means we can create a whole travel package for you, with your unique interests, budget and bucket list items in mind.

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372 Verified Customer Reviews

372 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
310
(83.3%)
4 Shopper Approved - Review Star
56
(15.1%)
3 Shopper Approved - Review Star
5
(1.3%)
2 Shopper Approved - Review Star
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1 Shopper Approved - Review Star
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(0.3%)

Customer Service
4.5
5 Shopper Approved - Review Star
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4 Shopper Approved - Review Star
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3 Shopper Approved - Review Star
6
2 Shopper Approved - Review Star
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1 Shopper Approved - Review Star
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5-star reviews
250+

5-star reviews

About this Company

About Australia specializes in creating handcrafted vacation packages to Australia, New Zealand and Fiji. We are owned and operated by native Aussies and experts in Australia travel. Operating since June 1999, we partner with Australia Tourism industry leaders to provide quality information and resources to help you make the best selections for your vacation to Australia, New Zealand & Fiji.  As specialists in personalized itineraries for FIT (Free & Independent Travel) vacations to the South Pacific, our goal is to create the best, most enjoyable vacation experience of a lifetime.

Our customizable travel packages encompass the Top Destinations & Highlights of Australia, New Zealand and Fiji:

Australia: Sydney, The Australian Outback, The Great Barrier Reef, Lush Rainforests, Unique Wildlife & Good ‘ol Friendly Aussie Culture

New Zealand: Lush green snow capped Mountains, Impressive Glaciers, Spectacular Lakes, Fiords & Rainforests, Active Volcanic & Geothermal landscapes, and by no means last – The Adventure Capital of the world “Queenstown.”

Fiji: White Sand Beaches, Coconut Palms, Colorful Coral Reefs, Lush Rainforests, soothing Waterfalls, Island Resorts, Rest, Relaxations & Spas, and for the active sun lovers there’s a large array of water sports.

Our AustraliaTravel Services include International & Domestic Flights, Tours, Accommodation, Transfers, Car Rentals, Visas & Travel Insurance. This means we can create a whole travel package for you, with your unique interests, budget and bucket list items in mind.

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P
Phyllis L.
3 days ago , CA

I am overwhelmingly satisfied with About Australia and all of the individuals that helped me with my two-week, four-city Australian adventure. Everything -- and I mean absolutely everything -- went exactly according to my unique, customized plan. Accommodations and services and attractions were exactly what I wanted. I am thrilled beyond words that I found About Australia. They have my highest recommendation.


V
Virginia
3 weeks ago , NJ

The trip was truly wonderful. It was all planned wonderfully and had a personal touch that catered to our interests. Everything went smoothly - we didn't have to think about or worry about any activities for our entire trip. My one complaint is the use of Fiji Airways. My husband and I were quite disappointed with that airline and wish that AboutAustralia used a different airline to get us to Australia. The trip itself, though, was wonderful.


J
Julia
08/14/2023 , MD

Everything was amazing, it was truly a trip of a lifetime! This was my first solo trip, and Koda made my experience smooth and effortless, and accommodated all my needs. All the tours booked were so much fun. The shuttle transfers were easy and always on time.
Really my only issue was I felt the connecting flights were too close together. Especially since my flight back was delayed an hour and I had to get a different connecting flight home. But the airline was easily able to transfer me to a different flight an hour later.


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Linda H.
08/08/2023 , NJ

This trip was a custom tour. I told the company what I wanted, and they came through with a great itinerary and good additions. This wasn't an easy task, especially with setbacks from the pandemic, but after 4 years success!! I was able to go from place to place with ease because of good planning. I had 8 other friends with me. Some glitches, but managed.
Everyone should take this trip. It sure takes stamina! But that's Australia!

Customer Service
5/5

B
Best T.
08/04/2023 , FL

Absolutely amazing experience put together by Melanie. Everything was thought out and I had such a great time on my trip. I didn't have to think about any arrangements as everything was made for me and all the information sent to me was super helpful. I will definitely be using About Australia in the future!


A
ASH
08/01/2023 , PA

We found the entire process to be excellent. Koda took our specific goals into account and added her considerable expertise and experience. Our Australia and New Zealand adventure was spectacular - the trip of a lifetime.


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Deborha B.
07/08/2023 , IL

Ana was very helpful from beginning to end. She provided multiple options for our trip and accommodated our requests. Ana attended to many details expected and unexpected. Our trip to Australia was wonderful and a lot easier to plan and experience because of her efforts. Thank you so very much for all you did to make it an amazing experience!

Customer Service
5/5

K
Karen A.
07/07/2023 , NM

Our trip to Western Australia was filled with exciting adventures, breath taking scenery and many "firsts" for us: a seaplane flight and a helicopter flight.
The pristine beauty of the Bungle Bungles gave us a view of an unspoiled land. Seeing dinosaur tracks along Roebuck Bay and experiencing the power of tides in Horizontal Falls added to our long list of unforgettable adventures in an amazing country.
We appreciated and respected the Aboriginal ancestors who lived here and are still the owners of the land.
Thank you Koda and all the team at About Australia for making our dream trip a reality.

Customer Service
5/5

W
Wayne S.
07/06/2023 , CO

About Australia planned out a wonderful trip for us. We were able to customize our itinerary and they took care of all the details. Our destination specialist was excellent to work with. Everything worked out as planned. We would recommend About Australia to anyone wanting a stress free Australian vacation.


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Christina F.
07/03/2023 , FL

I'm so glad we used About Australia to plan our 3 week family trip. It was a big investment that we had been looking forward to for a long time.
Koda helped us plan an amazing custom trip that was filled with all of our favorite activities, and took into account all of our wishes and concerns.
We had such a good experience with the campervan at the RV parks where we stayed in Byron Bay and Gold Coast, even though we had never camped in an RV before.
The locations of our accommodations, and the pacing of the trip could not have been better. We had the time of our life. Thank you for a trip that our family will remember forever!

Customer Service
5/5

A
Arturo V.
06/20/2023 , Tehuacan, Puebla

We are very happy for our trip , everything that you offered me they fulfilled it . For us is good point of the travel agency. Someone that we can trust.
The transfers airport-hotel-airport I have nothing to complain.Hotel same thing and tours good services , nice people asa tour guide´s.

Thanks

Customer Service
5/5

S
Sandra K.
06/13/2023 , IL

My daughter and I planned a trip to Australia. About Australia planned and customized the trip for us. Snorkeling at the Great Barrier was a fabulous experience. Ana, our travel consultant, was in frequent contact planning the trip. The accommodations were In convenient locations and memorable rainforest canopy wilderness retreats. Each day was well laid out and easy to follow as we drove through Australia. Flight connections worked smoothly. The only minor glitch was that a shuttle transport company used a business partner for pick up and we were looking for another name on the van. Since our itinerary provided a contact telephone, it was easily resolved.


J
Jack &.
06/12/2023 , NY

Everything regarding our wonderful Australian tour was exceptional... Ana was extremely responsive, and ensured we had the best itinerary... everything she planned for us went smooth as glass, no hitches at all. My only problem was that I didn't have more time in Australia! I will definitely use About Australia again when we return, and we need to return, there is so much more we want to do. Thank you Ana for providing us with the best trip!

Customer Service
5/5

M
Mike R.
06/07/2023 , FL

The planning and organization from About Australia was on target for this trip and my last trip organized by you. All details went according to plan and no problems were encountered with the trip's organization. You managed all details to coordinate activities that involved my sister who lives in Australia with us so that all events happened as planned. All components of a fairly complex trip were accomplished without any difficulty. Good job...thanks.

The only difficulty encountered was with a rental car company which I secured on my own when in Darwin. I should have had About Australia organize that as well and I wouldn't have experienced the financial loss that occurred. It was a last-minute decision when in Darwin and wasn't planned by you.


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Kiwi L.
05/25/2023 , AZ

Koda was responsive, professional and she listened to what we wanted and helped us to find wonderful places to see. All the accommodations were great and some were outstanding! We loved every minute of the trip.

Customer Service
5/5

P
partab
05/23/2023 , TX

Stephanie Moreno we very helpful. While in Australia we changed our plan. In our party of four, not everyone wanted to go snrokeling. We contacted Stephanie. She booked a new cruise boat for us and sent us vouchers quickly.

Customer Service
5/5

G
Shopper Approved - Verified Customer Gene
05/17/2023 , PA

koda...great!...responsive and took good care of my wife and I!...would definitely recommend her again!!!!!

Customer Service
5/5

J
Joyce
04/29/2023 , NV

We could not have put together our 8 week self-driving trip to Australia without the help of About Australia! They helped us build an itinerary that allowed us to enjoy all the highlights at an ideal pace. Our itinerary included numerous excursions and experiences that were terrific and lodging that met our budget.

Customer Service
5/5

T
Tom
04/24/2023 , NJ

I would recommend this firm to handle your vacation. Reliable and consistent responses and fair pricing.

Customer Service
4/5

C
Corey J.
04/12/2023 , NY

Overall our trip to Australia and Fiji was amazing. We had 24 people in our group composed of divers and non divers. Our itinerary consisted of 5 flights originating in LA. Transfers were all on time. All reservations for flights, hotels and tours were near perfect. Our only real glitch was that transfer providers did not send equipment big enough to handle all passengers and luggage and on 2 cases we had to put luggage inside the bus to accommodate. Given the amount of moving parts we had on this trip, it was a huge success and all passengers were impressed with the organization and precision of the trip.

Customer Service
4/5

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