The website was sufficient, but a little wonky to navigate. My packages were slow to ship but it was not an overly long wait. Don't use the normal shipping if you need the products in a hurry. I purchased an AED battery, two adult electrode packs and an infant set. The infant set of electrodes are set to expire about five months ahead of all the other components I ordered; roughly a 25% loss of useful life. Pricing was better than other dealers I encountered.