"I'm in the IT business (since 1985), so I get the occasional dead hard drive. These guys are the best and i'm not getting anything in return for saying so. Their price point is perfect the home user and small business owner that had a crashed out hard drive. Let's face it, who wants to pay $1500, which a lot of the others guys charge. I used to use a local guy who was convenient, but his rates start at $1000 and move up with the size of the hard drive. Used these guys maybe 5-6 times already and they have recovered 99% or more each time. Also they are REALLY organized, you'll get like 20-30 emails by the time you're done, with status reports, when they received, shipped, etc. I cannot recommend more highly"