Steve went out of his way to help me. He takes the time to explain everything. It was a very good experience!
The response and information we were given was prompt, professional and appreciated. Made the process easy.
My agent was very helpful to me in finding lower premiums for the same coverage. She is efficient and very proactive. I am more than pleased with the company and my agent.
The staff - helpful-professional-Great Communication!!
Stephen was most friendly, informative, and helpful. My only issue is with the differing rate quotes gotten between Steve and United H.C.. I do understand that my state (MA) has set rates; and that is why my actual rate is higher than Steve's quote.
Very helpful and courteous service. I feel very pleased with my experience with you. Joe is the best!
Quick analization for yielding my best option.
Thanks for the great service. I will recommend you to others.
Very helpful with good end result
My agent was very helpful in getting me a great deal.
The first order took longer but hopeful the next order will not be so long. Miss understanding of the
procedure and what had to be done the info was not clear. Thanks.
01/18/2019 , FL
Theresa Weir was absolutely outstanding in guiding me through the enrollment process for my Medicare Supplemental plan. She was most knowledgeable and patient with all of my questions. Theresa is surely an asset to your company!!
Incredibly positive experience with all of the staff with whom my wife and I interacted. We found every Medicare FAQ employee with whom we interacted to be highly qualified to explain, discuss in depth, and answer every of our questions about each of the potential Medicare supplemental plans and insurers under our consideration as replacements for our United Healthcare coverage. We also found the staff to be exceptionally courteous, professional in demeanor, willing to take whatever time we required to make what was for us the appropriate decision, and appearing to be sincerely desirous of providing the highest level of customer support and satisfaction available. All in all, Medicare FAQ made a potentially complex and difficult process simple and smooth ... saving us substantial stress, indecision, time and consternation!!!
Easy to work with, very professional and friendly.
01/15/2019 , FL
Absolutely no pressure, but incredibly informative. Also confirmed other information that they didn't even sell. Highly recommend. I arrange a new Medicare supplement for my husband in a very short period of time. Easiest insurance I ever purchased.
Am very happy with the service I have received so far. Will probably be contacting them in near future as I am a little concerned about the recent rate increases. Initially they found the best coverage for the least money.
Gary Morgan has been an outstanding, helpful, with sincere interest in helping us. .
Fast, knowledgeable, empowering ,stress relieving ....wonderful!!!
Very easy and she explained everything so we were left feeling good about our decision. She was very friendly and easy to work with.
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