Elite Insurance Partners/MedicareFAQ.com Reviews

About this Company

With all the different Medicare choices, we understand how overwhelming the insurance process can be. Our goal is to become your only Medicare resource center by providing you with the information you need to make an educated decision on your Medicare Supplement insurance.  We will keep you up to speed on every step of the process, from beginning to end.  We can compare rates with all the top carriers to find you the best supplemental insurance plan for your specific healthcare needs and budget. Click or call today!

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2,670 Verified Customer Reviews

2,670 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

5.0

Overall Star
Rating

5 Shopper Approved - Review Star
2573
(96.4%)
4 Shopper Approved - Review Star
88
(3.3%)
3 Shopper Approved - Review Star
7
(0.3%)
2 Shopper Approved - Review Star
1
(0%)
1 Shopper Approved - Review Star
1
(0%)

Would Recommend
5.0
5 Shopper Approved - Review Star
2562
4 Shopper Approved - Review Star
89
3 Shopper Approved - Review Star
15
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
1
Product Satisfaction
4.9
5 Shopper Approved - Review Star
1732
4 Shopper Approved - Review Star
97
3 Shopper Approved - Review Star
8
2 Shopper Approved - Review Star
5
1 Shopper Approved - Review Star
1
Customer Service
4.9
5 Shopper Approved - Review Star
441
4 Shopper Approved - Review Star
22
3 Shopper Approved - Review Star
7
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
2
SHOW DETAILS

5-star reviews
2,500+

5-star reviews

6 years collecting reviews

About this Company

With all the different Medicare choices, we understand how overwhelming the insurance process can be. Our goal is to become your only Medicare resource center by providing you with the information you need to make an educated decision on your Medicare Supplement insurance.  We will keep you up to speed on every step of the process, from beginning to end.  We can compare rates with all the top carriers to find you the best supplemental insurance plan for your specific healthcare needs and budget. Click or call today!

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Marcus L.
5 days ago , OH

I had received excellent service and guidance from John Little, and Bryson, on sign up for Medicare. Bryson helped me on an issue with my dental coverage with Cigna, and did an excellent job. I gave 4 stars for overall due to having difficulty with raising my coverage on Dental with Cigna. I got rejected, while my wife did not, and apparently Cigna made an error in my wifes case. I will say that the agent who initially helped us,
Aaliyah Tejada made an error on my birthdate on the application, and may have given the misunderstanding that we wanted to cancel our current coverage, when all we wanted was to keep our current policies, and increase our coverage limit. I was disappointed in this particular issue, although I thought and sent Aaliyah an email that she was professional and had a great customer service attribute. She did try to help us, I think there was some miscommunication, and she seemed to be a new employee. Thank you to Elite for you help with my issues.

Would Recommend
5/5
Product Satisfaction
5/5
Customer Service
5/5

Company Response

Thank you for letting us know about this, Marcus. We greatly value our clients and appreciate the time they spend sharing their opinions. Our #1 goal is customer satisfaction for any client, and we will use your feedback to improve our processes. 


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Diane L.
5 days ago , AZ

Tessa is a knowledgeable agent who is patient with customers. She knows her products well and suggests the best option for the customer.

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

We're thrilled to hear you had a fantastic experience. Thank you for your kind words, Diane! 


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GLW
5 days ago , OR

Outstanding customer service from Billy Riley. He is very patient answering questions, and very knowledgeable. Always felt he had our best interest at heart. When we were finished it felt like we just worked with a friend. Exemplary! Can't say enough for Billy Riley. Thank you for a job well done!

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you and will be sure to pass your kind words over to Billy. Have a wonderful day! 


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Gail
5 days ago , CA

Anastasia was friendly, knowledgeable, and had our insurance needs done quickly and efficiently. Very pleased with her service. We have been using Elite Insurance Partners for quite a few years and the reps have been great. Thank you

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

Hi, Gail! Thank you so much for your feedback and continued support over the years. We'll make sure to pass your kind words over to Anastasia and look forward to serving you again in the future! 


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Diane H.
5 days ago , IL

I spoke with Karissa regarding coverage for dental and vision services. We discussed my current and future needs. She was able to find a plan that had the options I was looking for at a reasonable fee. Having a background in healthcare, insurance and 20+ years in customer service, I posed many questions. She was patient, personable and professional. I appreciated her willingness to let me summarize our discussion more than once, so that at the end of the call I was very satisfied. Karissa, you do great work. Appreciate you!

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

We're thrilled to hear you had a fantastic experience with Karissa. It's our goal to ensure all our clients we work with are educated on all parts of Medicare, so they make an informed decision to fit their needs.Thank you for your kind words and for leaving such a positive review! 


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Ramona
5 days ago , VA

Doug was absolutely charming! He was very knowledgeable and thorough, he took the time to make sure I was covered by the best plan for my needs. He even went above and beyond trying to make sure any other of my needs were covered. He was not pushy or arrogant in any way, he was professional, personable and really seemed to have my best interest as his goal in our conversation. As I go forward I will be recommending him to anyone who has questions in regards to how to get the best policies for their individual needs. Doug was everything anyone ever dreamed of in this harrowing decision to get what's best for you. Thank you from the bottom of my heart!

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

Ramona, thank you for the fantastic review! We are happy to hear your experience with Doug was so positive. It's our goal to ensure all our clients we work with are educated on all parts of Medicare, so they make an informed decision to fit their needs. We will be sure to pass these kind words along to Doug and look forward to serving you in the future. 


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Daniel
6 days ago , FL

Robert was very knowledgeable, patient and friendly.

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

Hi, Daniel! Thank you so much for your feedback. We'll make sure to let Robert know! 


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Benetta P.
6 days ago , KY

Larry helped me last year when I was only eligible for Medicare Advantage and guided me to coverage that worked well for me. I just turned 65 and thinking of going to regular Medicare. He is very good at his job and explains everything thoroughly. I'm so glad for his assistance.

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

Hi, Benetta! We're here to support you every step of the way on your Medicare journey. Thank you for the opportunity to serve you, and for leaving such a positive review! We will be sure to pass your kind words over to Larry. 


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Lynn K.
6 days ago

Carissa was extremely helpful and knowledgeable. I was looking into possibly changing supplement providers and needed information. She was kind enough to give me contact information in case I have some questions going forward.

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

Hi, Lynn! You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you and will pass your kind words over to Carissa. 


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Efficient A.
1 week ago , OR

Fast talking, but that's understandable. Very informed and knowledgeable about the plans.
There was excellent follow through with answers, documents, and choices.
My first stop for health information! A repeat consumer.

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

We're here to support you every step of the way on your Medicare journey. Thank you for the opportunity to serve you, and for leaving such a positive review! 


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VK
1 week ago , NY

Bill Riley, the agent, was extremely knowledgeable on all the issues, listened carefully to my needs, answered all questions and came up with the best solutions for me. I was very relieved to finally get straight answers and highly recommend this agent.

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

Thank you so much for your kind review! We are glad Billy found you the best coverage for your needs. We strive to treat all our clients like family and not sell them a plan we wouldn't sell to our own family member. 


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Randal D.
1 week ago , WA

Very knowledgeable and personable. Jessica Correa was very thorough. Just excellent customer service. Pleasant from start to finish. I look forward to working with her in the future.

Would Recommend
5/5
Product Satisfaction
5/5
Customer Service
5/5

Company Response

Hello, Randal! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. Have a wonderful day! 


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David K.
1 week ago , NC

TB was courteous and well informed. He has a wide field of knowledge concerning Medicare Advantage policies, and is was able to answer all of our question, saving us $hundreds anually. He found a similar policy to the one we currently have, but because we are healthy and dont rely on big pharma , going forward we will see an increase in our social security checks. ( premium give back provosion of new policy)

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

David, thank you for the fantastic review! We are happy to hear your experience with Tung Bui was so positive. It's our goal to ensure all our clients we work with are educated on all parts of Medicare, so they make an informed decision to fit their needs. We will be sure to pass these kind words along to Tung Bui. 


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Gregory S.
1 week ago , NV

Initially, I found the Elite site by chance, researching the Medicare arena online. Within minutes, an agent, Tung Bui, called me to answer questions and provide the information I was investigating. He was extremely patient, thorough, and informative. In detail, as I had the time and interest, we covered the intricacies of our healthcare needs, and he compared our current plans to what is now available for my wife and myself. His diligence will improve our situation markedly, saving us literally thousands of dollars without sacrificing critical coverages. We feel fortunate to have discovered Elite Insurance Partners and especially,Tung (TB), and have already recommended them to a friend who had just asked me about where he could attain such important information in entering the potentially confusing arena of Medicare.

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

Thank you so much for your kind review! We are glad Tung Bui found you the best coverage for your needs. We strive to treat all our clients like family and not sell them a plan we wouldn't sell to our own family member. 


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Frank P.
2 weeks ago

Mr Rilley
was complete and got me what I needed and looked forward into the future for dental for me also.
what a difference an agent makes.

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

Thank you so much for your kind review! We are glad Billy found you the best coverage for your needs. We strive to treat all our clients like family and not sell them a plan we wouldn't sell to our own family member. 


F
Frances R.
2 weeks ago , MA

Billey Riley was very nice. And explain everything to me very well

Would Recommend
5/5
Product Satisfaction
5/5
Customer Service
5/5

Company Response

Hi, Frances! You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you. 


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G S.
2 weeks ago

Douglas Anglin was awesome . He was very knowledgeable and very patient to explain in detail the various options I had available . I could not have ask for any better customer service!! I will recommend him to my family and friends.

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

We're here to support you every step of the way on your Medicare journey. Thank you for the opportunity to serve you, and for leaving such a positive review! We are glad Douglas found you the best coverage for your needs. We strive to treat all our clients like family and not sell them a plan we wouldn't sell to our own family member. 


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Marissa D.
2 weeks ago , NJ

What a great experience, I was so confused and unsure what plan I needed, but after speaking with Tung Bui I felt relieved and better informed. He is very patient, knowledgeable, found the best plan for us, and explained everything in detail. Thank you Tung.

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

Marissa, thank you for the fantastic review! We are happy to hear your experience with Tung Bui was so positive. It's our goal to ensure all our clients we work with are educated on all parts of Medicare, so they make an informed decision to fit their needs. We will be sure to pass these kind words along to Tung Bui. 


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Barbara S.
2 weeks ago , FL

Considering the time of year I had very short wait time. Anastasia Smith was very quick and understanding of what I needed. My questions were answered completely. I was afraid to call but she made it easy.

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

Barbara, thank you for the fantastic review! We are happy to hear your experience with Anastasia was so positive. It's our goal to ensure all our clients we work with are educated on all parts of Medicare, so they make an informed decision to fit their needs. We will be sure to pass these kind words along to Anastasia. 


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Beorge M.
2 weeks ago , GA

Alex was very helpful and I really appreciate his help and his knowledge. I could not open email from Mutual of Omaha because I did not have a pass word prepared.

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

Thank you so much for your feedback. We'll make sure to let Alex know! 


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