Elite Insurance Partners/MedicareFAQ.com Reviews

About this Company

With all the different Medicare choices, we understand how overwhelming the insurance process can be. Our goal is to become your only Medicare resource center by providing you with the information you need to make an educated decision on your Medicare Supplement insurance.  We will keep you up to speed on every step of the process, from beginning to end.  We can compare rates with all the top carriers to find you the best supplemental insurance plan for your specific healthcare needs and budget. Click or call today!

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2,198 Verified Customer Reviews

2,198 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

5.0

Overall Star
Rating

5 Shopper Approved - Review Star
2118
(96.4%)
4 Shopper Approved - Review Star
74
(3.4%)
3 Shopper Approved - Review Star
6
(0.3%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
0
(0%)

Would Recommend
5.0
5 Shopper Approved - Review Star
2108
4 Shopper Approved - Review Star
77
3 Shopper Approved - Review Star
12
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Product Satisfaction
4.9
5 Shopper Approved - Review Star
1281
4 Shopper Approved - Review Star
82
3 Shopper Approved - Review Star
3
2 Shopper Approved - Review Star
4
1 Shopper Approved - Review Star
1
Customer Service
4.9
5 Shopper Approved - Review Star
313
4 Shopper Approved - Review Star
21
3 Shopper Approved - Review Star
6
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
1
SHOW DETAILS

5-star reviews
2,000+

5-star reviews

7 years collecting reviews

About this Company

With all the different Medicare choices, we understand how overwhelming the insurance process can be. Our goal is to become your only Medicare resource center by providing you with the information you need to make an educated decision on your Medicare Supplement insurance.  We will keep you up to speed on every step of the process, from beginning to end.  We can compare rates with all the top carriers to find you the best supplemental insurance plan for your specific healthcare needs and budget. Click or call today!

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A
Anonymous Customer
1 week ago

Comment guidelines? No complaints? (Tho I have none!). Surely if I did it should be reflected in the comments. My comments are reviewed by the biz owner before being added to 'Shopper Approved' system? My goodness! Good and 'Bad' are edited? Thank you, but no thanks! I had wonderful service and I think my agent is a nice man. Would have loved to comment at length about that.

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

Thank you for your review! We look forward to working with you.


W
Willie
1 week ago , FL

Great information

Would Recommend
5/5
Product Satisfaction
4/5

Company Response

Thank you for the review, Willie! We look forward to working with you.


J
Joseph S.
1 week ago , FL

Very knowledgeable and courteous

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

Hello, Joseph! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve clients like you. Have a wonderful day!


S
Suzann S.
1 week ago , MT

Excellent.

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

Thank you for the review, Suzann! We look forward to working with you.


K
kathy R.
1 week ago , MI

Michael was very very helpful and explaned all my choices. He was very patient also. I have been trying to find someone that could explain difference between medicare advantage and medigap, and Mike did that. He also gave me many options of insurance companies to choose from and their ratings He made my day and gave me a feeling of great relief that I finally felt confident that I had made a good decision in a insurance company that I could retire with. Thank you Mike.

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

Kathy, Thank you for the fantastic review! We are happy to hear your experience with Michael was so positive. It's our goal to ensure all our clients we work with are educated on all parts of Medicare, so they make an informed decision to fit their needs. We will be sure to pass these kind words along to Michael.


V
Vito S.
1 week ago , IL

Excellent customer service. A business above the rest!

Would Recommend
5/5
Product Satisfaction
5/5
Customer Service
5/5

Company Response

Hi, Vito! You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you. 


A
Anonymous Customer
1 week ago , PA

Helpful and informed agent with prompt response.

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

Thank you for the review! We look forward to working with you.


B
Braman
1 week ago

We are reviewing current both care plan to decide on future direction and the best plan for us

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

Braman, Thank you for the fantastic review! We are happy to hear your experience was so positive. It's our goal to ensure all our clients we work with are educated on all parts of Medicare, so they make an informed decision to fit their needs. 


J
Joyce B.
1 week ago , IL

I am a new customer and your Elite Insurance Partners and extremely helpful! I do want you to know that by using the Prescription Plan my monthly meds (I take 4 meds a day) are now $5.41 a month for all 4, saving me over $70.00 a month. Thank you so much for your wonderful service to your customers!!!!

Would Recommend
5/5
Product Satisfaction
5/5
Customer Service
5/5

Company Response

Hello, Joyce! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve clients like you. Have a wonderful day!


T
Teresa H.
1 week ago , GA

Gabrielle was very pleasant easy to speak to. Gabrielle was very knowledgeable on the insurances.
My husband has been on Medicare for 2 years and learned more about his insurance cause it's the company I wanted to use. Gabrielle was easy to understand and that means a lot me.I look forward to talking to her again.

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

Thank you so much for your kind review, Teresa! We are glad Gabrielle found you the best coverage for your needs. We strive to treat all our clients like family and not sell them a plan we wouldn't sell to our own family member.


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Lorinda
2 weeks ago , FL

I was referred to Jared by Richard Destefano and I referred her to my friend Margaret.

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

Hi, Lorinda! Thank you so much for your feedback. We'll make sure to let Jared know!


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Yair H.
2 weeks ago , NY

I worked with Ryan Ritter, who was fantastic.
He was very knowledgeable, responsive, patient, and very helpful.
I had a very good customer experience.

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

Hello, Yair! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve clients like you. Have a wonderful day!


K
Kent R.
2 weeks ago , LA

Great experience Mr Koulouvaris was very knowledgeable and helpful in getting me setup with a plan!

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

Thank you so much for your kind review! We are glad Michael found you the best coverage for your needs. We strive to treat all our clients like family and not sell them a plan we wouldn't sell to our own family member.


D
Doug H.
2 weeks ago , NC

Amy was very nice and professional.
She is very good at what she does.
Make sure to take care of her. Great employees are very hard to find.
Thank you

Would Recommend
5/5
Product Satisfaction
5/5
Customer Service
5/5

Company Response

Hi, Doug! Thank you so much for your feedback. We'll make sure to let Amy know!


B
Barbara G.
2 weeks ago , CA

Connor was very helpful.
Barbara

Would Recommend
5/5
Product Satisfaction
5/5
Customer Service
5/5

Company Response

Hi, Barbara! Thank you so much for your feedback. We'll make sure to let Connor know!


S
Shirley A.
2 weeks ago , MA

My Medicare agent provided exemplary service and was very thorough with everything I asked and needed. She made a very complicated process much easier.

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

Hello, Shirley! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve clients like you. Have a wonderful day!


A
Angie
2 weeks ago , VA

I wished to be able to get more information about what is covered by the Medicare Medigap Plans and the Advantage Plans. Once I signed up with the Medigap Plan G my agent failed to call me back to assist me with the prescription drug coverage. I called back a couple of times and he was busy both times. I have called with account access questions and the agent who helped me was very courteous. I also called and asked about my first claim and coverage and the polite lady was not able to answer my question about what was covered because the deductible was not satisfied yet. I find the difficulty to answer the "what is covered" question on an already submitted claim very frustrating. In general, it is difficult to get information sufficient to make good decisions regarding Advantage vs Supplement or even my healthcare.

Would Recommend
2/5
Product Satisfaction
2/5
Customer Service
4/5

Company Response

Dear Angie, thank you for bringing this issue to our attention. We wouldn’t be able to improve our service if it weren’t for people like you who provide us with honest feedback like this. Please know that we’ll be looking into this and someone from our team will be reaching out to you. 


M
Mary
3 weeks ago , TX

I spoke to Mr.McKay and he was so helpful I wish there were more people like him. He took the time to help me with a problem I had, he was very kind knowledgeable, caring and I could not ask for better. Thank you for having such a great person on your team.

Would Recommend
5/5
Product Satisfaction
5/5
Customer Service
5/5

Company Response

Hi, Mary! You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you and will be sure to pass this information over to Connor. 


C
Cindy
3 weeks ago , WA

Michael Koulouvaris was fantastic to work with, very personable and inspired trust and confidence in recommending the best combination of plans for my situation.

Would Recommend
5/5
Product Satisfaction
5/5

Company Response

Cindy, Thank you for the fantastic review! We are happy to hear your experience with Michael was so positive. It's our goal to ensure all our clients we work with are educated on all parts of Medicare, so they make an informed decision to fit their needs. We will be sure to pass these kind words along to Michael.


L
lcordle
3 weeks ago , MI

Amy Mosby was terrific. She really worked to try to save us money on the supplement policy and is very well informed.

Las time I had called I did not have such a good response. That agent said basically you have to go through all health issues etc, so not likely to get a different plan. Amy did this review and did find a cheaper plan for me and is monitory our account to hopefully save some money in the future for my husband's plan.

Would Recommend
5/5
Product Satisfaction
5/5
Customer Service
5/5

Company Response

Thank you so much for your kind review! We are glad Amy found you the best coverage for your needs. We strive to treat all our clients like family and not sell them a plan we wouldn't sell to our own family member.


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