1800flowers.com Reviews

4.5 Overall Satisfaction Rating

Based on 955,026 Ratings

5
623K+ (65.3%)
4
220K+ (23.1%)
3
78K+ (8.2%)
2
14K+ (1.5%)
1
17K+ (1.9%)
623K+

Customer Service

3.2 Average

5
(3,269)
4
(1,005)
3
(939)
2
(793)
1
(2,456)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

1800flowers.com

About Us

1-800-FLOWERS.COM is a family-run business with Jim McCann, Founder and CEO and Chris McCann, President. To learn more about the Company's key officers, please visit the Investor Relations section of our web site. You can also find more information about the Company by visiting the Press Room online.

1-800-FLOWERS.COM is headquartered in Carle Place (Long Island), New York. You can reach our corporate headquarters by mail or phone:
One Old Country Road, Suite 500, Carle Place, NY 11514 (516) 237-6000

Franchise Retail Locations are in major markets, including New York, Los Angeles, Chicago, San Francisco, San Diego, San Antonio, Phoenix, and Arlington. Find a 1-800-FLOWERS.COM Florist by using our online Store Locator.

The company maintains a Service Center in Carle Place, New York. It also maintains a "virtual" call center providing customer service through a network of home agents.

A

Anonymous Customer
Today , AZ

Verified Purchase

5.0
Overall Satisfaction Rating

"An easy process."

Product Choice

It was a lovely arrangement.

Merchant Choice

My florist of choice.

A

Anonymous Customer
Today , NV

Verified Purchase

5.0
Overall Satisfaction Rating

"thanks"
A

Anonymous Customer
Today , VA

Verified Purchase

5.0
Overall Satisfaction Rating

"Always easy."

Product Choice

Beautiful presentation

Merchant Choice

Always consistent for delivery

M

Marcy E.
Today , TX

Verified Purchase

5.0
Overall Satisfaction Rating

"Good selection and prices"

Product Choice

Mom's birthday

Merchant Choice

I've used them before

A

Anonymous Customer
Today , CA

Verified Purchase

5.0
Overall Satisfaction Rating

"Good selection & fast web ordering"

Product Choice

sympathy flowers.

Merchant Choice

regular customer. good quality flowers

B

Bill
Today , CA

Verified Purchase

5.0
Overall Satisfaction Rating

"Its so easy"

Product Choice

So pretty

Merchant Choice

Its so easy online to order

A

Anonymous Customer
Today , WA

Verified Purchase

5.0
Overall Satisfaction Rating

"good"
C

Claire M.
Today , NY

Verified Purchase

4.0
Overall Satisfaction Rating

"very easy to use"
E

Everett T.
Today , CA

Verified Purchase

4.0
Overall Satisfaction Rating

"can't type messages with emoji characters"

Product Choice

nice plant

Merchant Choice

reliable and accept AMEX

A

Anonymous Customer
Today , CA

Verified Purchase

4.0
Overall Satisfaction Rating

"Its been different"

Product Choice

My wife likes them

Merchant Choice

good prices

A

Anonymous Customer
Today , HI

Verified Purchase

4.0
Overall Satisfaction Rating

"very easy to do"

Product Choice

have ordered many times in past

Merchant Choice

used you before

R

Rick
Today , CA

Verified Purchase

4.0
Overall Satisfaction Rating

"easy to find what I wanted"
M

MR M.
Today , KS

Verified Purchase

3.0
Overall Satisfaction Rating

"was good or just....FINE!! M.V.M."

Product Choice

YES

Merchant Choice

THEY DID A GOOD JOB FOR ME.. BEFORE I WAS PLEASED THEN!

S

sam
Today , CA

Verified Purchase

3.0
Overall Satisfaction Rating

"hard to find an item and then hard to personalize as you dont see what you going to get on a card or a message not clear... shipping should be announced in boxes, deceiving showing just the extra shipping charges just total it and then show it not happy about that... high priced items little discounts..."

Product Choice

special

Merchant Choice

convenience

L

Lukus J.
Today , AK

Verified Purchase

1.0
Overall Satisfaction Rating

"I was given a 15 dollar coupon code to use on anything on the site. I thought the code went through but I had to pay the extra amount. Very sad, seems that I have been lied to."

Product Choice

Wife's Birthday

Merchant Choice

Thought code would work

D

David
Today , KS

Verified Purchase

1.0
Overall Satisfaction Rating

"The service charge is bogus and a scam to be on the last page"

Product Choice

Looked good

Merchant Choice

Thought you were honest

L

Linda L.
Today , FL

Verified Purchase

1.0
Overall Satisfaction Rating

"particularly annoying. can't use Passport with SW Mileage offer."

Product Choice

a family favorite

Merchant Choice

SW mileage offer that apparently does not work

E

Elizabeth
Today

Verified Purchase

1.0
Overall Satisfaction Rating

"I was given a discount code as an apology for a mistake on my last order, but there was no chance to apply my discount on this order placement."
M

M
Today , CA

Verified Purchase

5.0
Overall Satisfaction Rating

"Very easy to navigate"

Product Choice

Birthday present for friend who lives far away

Merchant Choice

Best looking arrangements

P

Pat
Today , SC

Verified Purchase

2.0
Overall Satisfaction Rating

"Please this far looking for to see the condition of flowers."

Product Choice

appearance

Merchant Choice

past experience

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