1800flowers.com Reviews

4.6 Overall Satisfaction Rating

Based on 1,569,800 Ratings

5
1M+ (74.6%)
4
252K+ (16.1%)
3
98K+ (6.2%)
2
20K+ (1.3%)
1
27K+ (1.8%)
1M+ 5 stars in a row

Customer Service

2.9 Average

5
(4,390)
4
(1,295)
3
(1,388)
2
(1,272)
1
(4,863)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

1800flowers.com

About Us

1-800-FLOWERS.COM is a family-run business with Jim McCann, Founder and CEO and Chris McCann, President. To learn more about the Company's key officers, please visit the Investor Relations section of our web site. You can also find more information about the Company by visiting the Press Room online.

1-800-FLOWERS.COM is headquartered in Carle Place (Long Island), New York. You can reach our corporate headquarters by mail or phone:
One Old Country Road, Suite 500, Carle Place, NY 11514 (516) 237-6000

Franchise Retail Locations are in major markets, including New York, Los Angeles, Chicago, San Francisco, San Diego, San Antonio, Phoenix, and Arlington. Find a 1-800-FLOWERS.COM Florist by using our online Store Locator.

The company maintains a Service Center in Carle Place, New York. It also maintains a "virtual" call center providing customer service through a network of home agents.

K

K.Tucker
Today , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great
CustomerService
5/5
E

E
Today , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

too expensive
K

Kathryn A.
Today , AZ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

AARP Discount and the freshest flowers are the reasons I order from 1-800-Flowers
A

Anonymous Customer
Today , NC

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

good
M

Meg W.
Today , MA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Satisfied with ease of use of website and ordering.
L

Lillly
Today , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Was easy. I wish there was shopping option right before entering the payment method.
J

Joleen H.
Today , VA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great experience
T

Tyrone M.
Today , TX

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

A great selection of flowers.
S

Sherry N.
Today , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very easy to place an order.
J

josephine S.
Today , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

very easy
W

Wendy
Today , TN

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great
D

Derrick Y.
Today , OH

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

easy
J

Jannie M.
Today , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I've always use your service, when i had a previous problem, it was handle very quickly and pleasing.
M

Maria G.
Today , AK

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Wonderful
D

Diana
Today , TX

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great
A

Anna M.
Today , WA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Lovely selection, easy to use, good options
K

Karen
Today , NJ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

service charge ridiculous
A

Anonymous Customer
Today , TX

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

It showed on the calendar that it was only going to be $9.99 shipping charge but when I got to checkout it was $24.98 and I was not happy that I could not get it delivered before 6/16 which is two weeks away. I have ordered many things from 1-800flowers and there was never that long of a delay in getting flowers delivered. I am not very happy about this at all. I may not use 1800 flowers again!
M

Mary K.
Today , IL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

fine
D

Derrick B.
Today , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

nice and easy
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