1-800-FLOWERS.COM is a family-run business with Jim McCann, Founder and CEO and Chris McCann, President. To learn more about the Company's key officers, please visit the Investor Relations section of our web site. You can also find more information about the Company by visiting the Press Room online.

1-800-FLOWERS.COM is headquartered in Carle Place (Long Island), New York. You can reach our corporate headquarters by mail or phone:
One Old Country Road, Suite 500, Carle Place, NY 11514 (516) 237-6000

Franchise Retail Locations are in major markets, including New York, Los Angeles, Chicago, San Francisco, San Diego, San Antonio, Phoenix, and Arlington. Find a 1-800-FLOWERS.COM Florist by using our online Store Locator.

The company maintains a Service Center in Carle Place, New York. It also maintains a "virtual" call center providing customer service through a network of home agents.

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2,121,982 Verified Customer Reviews

2,121,982 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
2M+
(78.9%)
4 Shopper Approved - Review Star
275K+
(13%)
3 Shopper Approved - Review Star
111K+
(5.2%)
2 Shopper Approved - Review Star
25K+
(1.2%)
1 Shopper Approved - Review Star
34K+
(1.6%)

Customer Service
3.3
5 Shopper Approved - Review Star
8519
4 Shopper Approved - Review Star
1698
3 Shopper Approved - Review Star
1753
2 Shopper Approved - Review Star
1614
1 Shopper Approved - Review Star
6089
SHOW DETAILS

5000+ 5-star reviews
8 years collecting reviews

About this Company

1-800-FLOWERS.COM is a family-run business with Jim McCann, Founder and CEO and Chris McCann, President. To learn more about the Company's key officers, please visit the Investor Relations section of our web site. You can also find more information about the Company by visiting the Press Room online.

1-800-FLOWERS.COM is headquartered in Carle Place (Long Island), New York. You can reach our corporate headquarters by mail or phone:
One Old Country Road, Suite 500, Carle Place, NY 11514 (516) 237-6000

Franchise Retail Locations are in major markets, including New York, Los Angeles, Chicago, San Francisco, San Diego, San Antonio, Phoenix, and Arlington. Find a 1-800-FLOWERS.COM Florist by using our online Store Locator.

The company maintains a Service Center in Carle Place, New York. It also maintains a "virtual" call center providing customer service through a network of home agents.

Video Reviews

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K
Shopper Approved - Verified Customer Karla
6 days ago

This is the second time that I ordered flowers and the product delivered did not closely match was was advertised on the website. While I realize and understand that there will be substitutions, it should still be a good quality flowers that are similar to what's depicted. I ordered a Bible from sendflowers.com for a funeral on March 2nd for $300 and I was very dissatisfied, but I did not file a complaint. This time I order two sets of flowers and both did not look like what I ordered.

Merchant Company Response

Karla,


 At 1-800-FLOWERS.COM we appreciate all comments, positive and negative, from all of our customers. The feedback you have provided will be carefully reviewed and considered. 

Once again, thank you for your feedback. If you have any further questions or concerns, please email us and we would be happy to assist! We look forward to serving you again in the near future. 


Sincerely,


Maria K.
Executive Priority Services 
[email protected]"


G
Shopper Approved - Verified Customer GTJ
1 week ago , VA

As a rule I like the flowers I've purchased from you. My reason for the "3" rating is that I realized you didn't apply my PASSPORT discount. I am disappointed and intend to switch to another floral company.

Merchant Company Response

Dear GTG,
 
Thank you for reaching out to us. We’re very sorry for any inconvenience this has caused. We will be sending you a private message to assist in resolving this issue!  
Again, we apologize for any inconvenience this has caused and look forward to hearing from you soon! 
Sincerely,  
Nicole S
1-800-FLOWERS.COM 
Executive Priority Services 


B
Shopper Approved - Verified Customer Beth B.
1 week ago , ME

I ordered flowers and was called the following day and told there was no one working in the shop that day as they were on vacation. Please make sure I receive my refund

Merchant Company Response

Dear Beth,


 
Thank you for reaching out to us. We’re very sorry for any inconvenience this has caused. We will be sending you a private message to assist in resolving this issue!  
Again, we apologize for any inconvenience this has caused and look forward to hearing from you soon! 
Sincerely,  
Nicole S
1-800-FLOWERS.COM 
Executive Priority Services 


V
Shopper Approved - Verified Customer vacareen
1 week ago , VA

Shipping was advertised as 9.99, but at checkout it turned out to be 24.99. Other than that, it was a great experience. Easy, and plenty of beautiful flowers to choose from.


B
Shopper Approved - Verified Customer Bowler 2.
1 week ago

Website easy to navigate. Variety of Rrangements. Price was GREAT


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