Answers
Jun 16, 2023 - 05:26 PM
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They can collect more reviews, faster
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The price is lower than other Google Review Partner competitors
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Live support at no extra cost
“We switched from Trustpilot to Shopper Approved when Trustpilot tried to double our monthly fee after a year without any justification only because they thought that we were now dependent on them. We ended up negotiating a similar fee with Shopper Approved.
Trustpilot which is a passive review site with an API that didn't work for us (we had to manually make review requests), proactively solicits reviews at every level and does so through an API, which they were willing to tailor to our needs (soliciting after their product has shipped, not after the order was placed).
The Shopper Approved team put in the time and effort, following up consistently, to ensure that our transition went smoothly.
Contrary to what some people have asserted, neither Trustpilot or Shopper Approved will let you choose which reviews will show, however, Shopper Approved does have a warning and follow-up regimen to help resolve any issues that a customer may have and for the customer to be able to amend his review if he so chooses.”
- Martin Pollmueller
“Shopper Approved is the best review solution for small businesses.
We wanted an online review service that wasn't run by Don Corleone. Shopper Approved gave us all the features we needed, with integrity and great service. There isn't a better online review system on the internet.
What we like most about Shopper Approved, is their consistency. Too many review services up their prices once you're hooked in, then hold those reviews over your head in an old-school mafia protection play. Shopper Approved has had the same pricing since we started. Their integrity is what we like most. It doesn't hurt that it works great and is easy to use.”
- Tristan Chambers
Shopper Approved is very easy to use and they are great at gathering reviews. We used another review service a few years back and they were a lot slower at gathering reviews.
I honestly have no idea how Shopper Approved does it but we now have over 10,000 reviews. It really is a lifesaver. I also find the backend user interface easy to use. And it all works. It rarely malfunctions and we have been using this service for many years now. Without these reviews, I would predict we would have a lot less business.”
- Jeff Senzik
“I was on a competitor review platform and felt I was overpaying for them to underdeliver. I wanted more reviews on Google product listing ads and saw other websites in my vertical that were successful were on Shopper Approved. They offered a free trial, no contract, and matched what I was paying elsewhere (for less value-added services like product reviews.) But that all means nothing because in one month my reviews on Google PLA ads doubled. My product detail page looks way better with their reviews aggregate snippet, and they have a great account manager who was patient, and most importantly followed up to ensure all of Shopper Approved technical implementations were installed. In a segment of internet marketing that can be expensive to gauge ROI on, they knocked it out of the park. I can't wait for black Friday.”
- Alex Teller
“Great System with Excellent Support
With Shopper Approved's customer review system, my company has received customer reviews at over triple the rate in comparison to our past review request service. The customer service and onboarding team is extremely helpful and walked me through the entire process of integrating their widgets into our site. Both Jared and Marie were a pleasure to work with!”
- Charlotte Smith
“Shopper Approved is easily the best review site.
I’ve researched a few merchant review companies and so far I couldn’t be happier with my pick Shopper Approved. Here are the reasons why I think it was the best choice for my company.
Pricing was the best I found and seems like the lowest out there.
The setup was a quick copy and paste of a snippet of code on my checkout page. Took exactly 2 min.
Their dashboard to track your ratings is super easy to use and help was available for any questions.
For the initial account setup, Kelsey was absolutely phenomenal in helping me understand every option available in the settings.
About 3 weeks after I signed up I’ve already seen my star rating in the Google AdWords with no additional settings.
I’m very satisfied with their service and I definitely recommend Shopper Approved.”
- Robert Corleon
Aug 11, 2023 - 12:33 PM
