Customer Review

Here's what RatePoint R had to say about

RatePoint R | Submitted 26 Apr 2011
Verified Customer

Excellent Service
The chess set was beautiful, but I must say that the service was even better. Krista followed up with an email asking me if everything was in order the day after the set was delivered. When I told her that two pieces had been damaged in shipment, she made immediate arrangements to ship replacements. It couldn't have been easier.

This review was entered into RatePoint ® and imported into Shopper Approved on 7 Feb 2012
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5 Stars

4.7 Overall Rating

Based on 9,318

Customer Service

5 Stars Average
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Anonymous Customer 30 Jan 2018

Lovely chess set, exactly the right gift!

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Ryan B 22 Jan 2018

My girlfriend got me an amazing board and pieces for Christmas from you guys. I ordered a box for the pieces and when I didn't like the box as much as expected, I was able to speak with a real person instantly on the phone for a quick and easy return process. I'm very glad I found chess house and have been talking about your brand to the guys in my chess club. This will be the first place I look for chess supplies in the future, and the first place I recommend to friends!

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