Customer Review

Here's what Carlos had to say about

Carlos | Submitted 16 Oct 2015

Great customer service. Called warranty after install about issue I had. They immediately came out to fix problem.

Product Satisfaction 4 4.0
Customer Service 5 5.0
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5 Stars

4.9 Overall Rating

Based on 199

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average

A Tree Frogs swing set represents an investment in your child's future. Year after year, you can trust Tree Frogs high-quality outdoor swing sets and playsets to build strength, build confidence, develop the imagination and bring outdoor fun for the entire family.

Other Customer Reviews for

5 Stars

Trampoline - TX - United States 3 Feb 2018

Everyone was easy to work with and very knowledgable about the products. Installation went smooth.

5 Stars

Brian - TX - United States 21 Sep 2016

Sales people very knowledgeable. My children love the play set. I used them for installation definitely worth the money.

5 Stars

Tim - TX - United States 6 Jan 2016

Very knowledgeable and friendly staff! They assessed my needs and made suggestions to accommodate me accordingly! I stayed within budget and their product and service exceeded my expectations!

I highly recommend Treefrogsswingsets to anyone interested in a basketball goal for family recreation!


5 Stars

Stacey - TX - United States 31 Aug 2015

I received helpful and accurate information about the products I was interested in, without feeling pressure to purchase. Service was excellent and my kids LOVE the trampoline! I would highly recommend TreeFrogs!

5 Stars

Ashley G - TX - United States 28 Aug 2015

We are so happy with our Treefrogs swing set! Our sales associate made purchase easy. The guys who delivered and assembled it did a great job! The swing set is sturdy and well made. My daughter will be able to enjoy it for many, many years!

5 Stars

Deborah B - TX - United States 17 Jun 2015

David Hough, the salesman at the Tree Frog Store, was great and assisted me in finding the right sized swing set for my yard. He even went as far as to come to my house and measure my backyard to make sure I purchased a swing set that would be appropriate for my yard. He was very patient as it was a long, drawn out process for me to choose, because I had to be sure the swing set would fit in with the current landscaping in my yard and fit my grandchildren's needs.

Also, the installers were awesome! Jeremy and his crew were very accommodating to my requests and made sure the swing set was installed the way I wanted. I felt bad for them because it was raining the whole time they were installing my swing set, but they persevered through the process until they were done.

After my first grandson was a year old, I began taking him to the Tree Frog store in League City, TX close to my home with the intent of getting a swing set for him to play on when he was at my house, however, initially he didn't want anything to do with them. I went again when he was 2 and still, he was afraid to try out any of the swing sets. At age 3 he started exploring the sets a little bit but was still reluctant. However, this year, at almost 5 years old, he enjoyed playing on the swing set models, and I knew it was now time to purchase one. Each year I would speak with David, and he was very patient and kind and never pressured me. Now I have 2 grandchildren and another on the way who will arrive in August of this year so I am sure this swing set will get plenty of use.

There is one part that was not the correct part which he wrote up in his report to ensure the issue would be corrected as soon as possible.

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