Customer Review

Here's what Ritu m had to say about

Ritu m | TX, United States | Submitted 18 Sep 2015

Very easy to deal with

Product Satisfaction 5 5.0
Customer Service 5 5.0
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5 Stars

4.9 Overall Rating

Based on 199

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average

A Tree Frogs swing set represents an investment in your child's future. Year after year, you can trust Tree Frogs high-quality outdoor swing sets and playsets to build strength, build confidence, develop the imagination and bring outdoor fun for the entire family.

Other Customer Reviews for

5 Stars

Tommy - TX - United States 18 Jan 2017

The TreeFrogs team was excellent. The two technicians that came for setup for extremely professional and did a great job. I have already recommended Tree Frogs to other friends needing play sets. My daughter loves the play set and it seems to be made a very quality products.

5 Stars

S Connell - TX - United States 22 Jun 2016

We love our Tree Frogs play set. We have a small backyard and the Texan Space Saver fits perfectly in it without being too large. The sales reps were all extremely helpful and the process was smooth. Installation was definitely worth it -- so easy!

5 Stars

SheilaB - TX - United States 29 Feb 2016

The Tree Frog Swingset we got has been great! The guys came and assembled it in a short amount of time (much, much faster than I could have). They left the area just as it was but with an awesome swingset. My boys love it and play on it all the time-it has everything they could want and more. It is sturdy, well designed and enjoyable!
I look forward to the kids playing on our swingset for years to come.

5 Stars

Deborah B - TX - United States 17 Jun 2015

David Hough, the salesman at the Tree Frog Store, was great and assisted me in finding the right sized swing set for my yard. He even went as far as to come to my house and measure my backyard to make sure I purchased a swing set that would be appropriate for my yard. He was very patient as it was a long, drawn out process for me to choose, because I had to be sure the swing set would fit in with the current landscaping in my yard and fit my grandchildren's needs.

Also, the installers were awesome! Jeremy and his crew were very accommodating to my requests and made sure the swing set was installed the way I wanted. I felt bad for them because it was raining the whole time they were installing my swing set, but they persevered through the process until they were done.

After my first grandson was a year old, I began taking him to the Tree Frog store in League City, TX close to my home with the intent of getting a swing set for him to play on when he was at my house, however, initially he didn't want anything to do with them. I went again when he was 2 and still, he was afraid to try out any of the swing sets. At age 3 he started exploring the sets a little bit but was still reluctant. However, this year, at almost 5 years old, he enjoyed playing on the swing set models, and I knew it was now time to purchase one. Each year I would speak with David, and he was very patient and kind and never pressured me. Now I have 2 grandchildren and another on the way who will arrive in August of this year so I am sure this swing set will get plenty of use.

There is one part that was not the correct part which he wrote up in his report to ensure the issue would be corrected as soon as possible.

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