treefrogsswingsets.com Customer Review

Here's what Deborah B had to say about treefrogsswingsets.com

Deborah B | TX, United States | Submitted 17 Jun 2015

David Hough, the salesman at the Tree Frog Store, was great and assisted me in finding the right sized swing set for my yard. He even went as far as to come to my house and measure my backyard to make sure I purchased a swing set that would be appropriate for my yard. He was very patient as it was a long, drawn out process for me to choose, because I had to be sure the swing set would fit in with the current landscaping in my yard and fit my grandchildren's needs.

Also, the installers were awesome! Jeremy and his crew were very accommodating to my requests and made sure the swing set was installed the way I wanted. I felt bad for them because it was raining the whole time they were installing my swing set, but they persevered through the process until they were done.

After my first grandson was a year old, I began taking him to the Tree Frog store in League City, TX close to my home with the intent of getting a swing set for him to play on when he was at my house, however, initially he didn't want anything to do with them. I went again when he was 2 and still, he was afraid to try out any of the swing sets. At age 3 he started exploring the sets a little bit but was still reluctant. However, this year, at almost 5 years old, he enjoyed playing on the swing set models, and I knew it was now time to purchase one. Each year I would speak with David, and he was very patient and kind and never pressured me. Now I have 2 grandchildren and another on the way who will arrive in August of this year so I am sure this swing set will get plenty of use.

There is one part that was not the correct part which he wrote up in his report to ensure the issue would be corrected as soon as possible.

Product Satisfaction 5 5.0
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treefrogsswingsets.com Reviews

5 Stars

4.9 Overall Rating

Based on 200

Product Satisfaction

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About treefrogsswingsets.com

A Tree Frogs swing set represents an investment in your child's future. Year after year, you can trust Tree Frogs high-quality outdoor swing sets and playsets to build strength, build confidence, develop the imagination and bring outdoor fun for the entire family.

Other Customer Reviews for treefrogsswingsets.com

5 Stars

Debbs & Cary - TX - United States 30 Jan 2018

Great product. Well organized. All parts were in the boxes. Assembly instructions adequate with good pictures and part numbers. Assembled set in ~7hrs -- two engineers. We used 1/2" impact driver -- essential for lag bolts. 3/8" impact driver might have worked but used what we had. Very satisfied with quality. Very sore and stiff afterwards (two 60+ guys working on the ground). We assembled and squared up fort on the drive before we moved to final location. Make sure it is square and everything else will go as shown on the instructions.

5 Stars

Brooks - TX - United States 20 Feb 2017

My wife and I purchased the outdoor set for our young grandchildren. The research I conducted prior to deciding on TreeFrog did show other companies with high or favorable ratings. However, after looking closer the materials used by TreeFrog were superior compared to those used by the other companies, and, TreeFrog sets are made in the USA!

Since we live some distance from our grandchildren, it was convenient and cost effective to allow TreeFrog to deliver and build the set on-site at a time TreeFrog arranged with our daughter. At this point, I have nothing but good things to say about TreeFrog and their customer service. Great job guys!

5 Stars

Katie - TX - United States 21 Jun 2016

Best decision for our family! Our daughter loves it and is hardly ever not playing on it!

5 Stars

Brandon - TX - United States 18 May 2016

Outstanding service from order to installation. Very pleased with the quality of materials and solid structure. The play set is definitely built to last.

5 Stars

Bebe G - TX - United States 20 Apr 2016

We recently purchased our 2nd playground set. The quality of the product is second to none and the warranty speaks for itself. Yes, the cost is not cheap, but you get what you pay for - and in this case, we have a playground set that will last a long time and continue to look nice over time.

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