25 Feb 2009
I can't say enough about Tektonic's customer support
Absolutely FANTASTIC. Every time I had a problem they were super nice worked it out for me every almost on the spot. And the times I had more serious problem (through no fault of theirs), they went way above and beyond what they had to do to help me Any other place would have just said "we're ver
y sorry about your problem, but there is nothing we can do"
And as far as reliability and performance - flawless. I've recommend them to friends who now use them, and have much the same to say about them. You can't go wrong with these guys
11 Dec 2008
I had experience with dozen of shared hostings and 2 VPS hostings before
I'm with Tektonic for almost 2 years and can say that it's my best hosting experience ever. I'm not very demanding featurewise (specially in case of VPS, where you already have full control on the system), but the price is unbeatable and service stability is excellent. I had t
o fill only 2 support tickets in 2 years: one billing issue and one service outage. Both were quickly answered and resolved.
One point to improve: I'd like to see detailed info on ongoing technical problems, not only server status (OK/DOWN)
23 May 2008
The new control panel and complementary upgrades are all sweet!
23 May 2008
Adding capacity to our machines with no cost shows that this provider is using their revenue to
make their service better for the users. Very competitive and I have had very little issues with my unmanaged service.
29 Mar 2008
Matt Ayres and his team of network professionals give you one of the best deals in the industry
Their virtual servers give you enough processing power to run your websites at a fraction of the cost (and carbon footprint) of a hardware dedicated server. And because they don't force you to pay a year up-front, you can test-drive their plans very affo
rdably. Highly recommended
29 Mar 2008
I've had a TekTonic VPS (Unmetered-1) for a little over a year now
When I got it, I had been looking for shared webhosting and was surprised to find I could get a VPS for about the same cost.
Granted, the Unmetered service means I'm responsible for keeping the software on my VPS up to date and functional, but it also means I can run pretty much
whatever I want to run -- for example Ruby on Rails, Apache Tomcat, Unison over SSH, and Half-Life dedicated server (but not all at the same time.)
The one support e-mail I sent, regarding upgrading the operating system on the VPS, was answered promptly and resolved the same day.
Provided you aren't intending to use the VPS for things like IRC, torrents, or proxies (all prohibited by the Terms of Service) I would recommend TekTonic without hesitation on the basis of my experience