tektonic.net Customer Review

Here's what Colleen had to say about tektonic.net

Colleen | Submitted 19 Apr 2017

I have been with Tektonic for nearly a decade and they have ALWAYS been straight and upfront. I had a tricky config to do, and I was assured that it was possible on my box. It took me a while to actually get around to doing it because I had to find a distraction free block of time. When I finally tried it, I got some incorrect data from a jr. tech suggesting that the thing I wanted to do was not possible on the current box, but Kevin assured me that it was indeed possible, and hung with me in chat for nearly 2 hours until we got it done. And believe me I did about every bone head thing along the way it is possible to do.

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
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tektonic.net Reviews

5 Stars

4.8 Overall Rating

Based on 107

Recommend this Company

4 Stars Average

Would Buy Again

4 Stars Average

Price

4 Stars Average

Product Satisfaction

4 Stars Average
About tektonic.net

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Other Customer Reviews for tektonic.net

5 Stars

Kevin M 25 Feb 2009

I can't say enough about Tektonic's customer support
Absolutely FANTASTIC. Every time I had a problem they were super nice worked it out for me every almost on the spot. And the times I had more serious problem (through no fault of theirs), they went way above and beyond what they had to do to help me Any other place would have just said "we're ver
y sorry about your problem, but there is nothing we can do" And as far as reliability and performance - flawless. I've recommend them to friends who now use them, and have much the same to say about them. You can't go wrong with these guys

5 Stars

Anton P 11 Dec 2008

I had experience with dozen of shared hostings and 2 VPS hostings before
I'm with Tektonic for almost 2 years and can say that it's my best hosting experience ever. I'm not very demanding featurewise (specially in case of VPS, where you already have full control on the system), but the price is unbeatable and service stability is excellent. I had t
o fill only 2 support tickets in 2 years: one billing issue and one service outage. Both were quickly answered and resolved. One point to improve: I'd like to see detailed info on ongoing technical problems, not only server status (OK/DOWN)

5 Stars

RatePoint R 23 May 2008

The new control panel and complementary upgrades are all sweet!
Thanks!

5 Stars

Ed 23 May 2008

Adding capacity to our machines with no cost shows that this provider is using their revenue to
make their service better for the users. Very competitive and I have had very little issues with my unmanaged service.

5 Stars

John C 29 Mar 2008

Matt Ayres and his team of network professionals give you one of the best deals in the industry
Their virtual servers give you enough processing power to run your websites at a fraction of the cost (and carbon footprint) of a hardware dedicated server. And because they don't force you to pay a year up-front, you can test-drive their plans very affo
rdably. Highly recommended

5 Stars

Eric 29 Mar 2008

I've had a TekTonic VPS (Unmetered-1) for a little over a year now
When I got it, I had been looking for shared webhosting and was surprised to find I could get a VPS for about the same cost. Granted, the Unmetered service means I'm responsible for keeping the software on my VPS up to date and functional, but it also means I can run pretty much
whatever I want to run -- for example Ruby on Rails, Apache Tomcat, Unison over SSH, and Half-Life dedicated server (but not all at the same time.) The one support e-mail I sent, regarding upgrading the operating system on the VPS, was answered promptly and resolved the same day. Provided you aren't intending to use the VPS for things like IRC, torrents, or proxies (all prohibited by the Terms of Service) I would recommend TekTonic without hesitation on the basis of my experience

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