serverpoint.com Customer Review

Here's what Seth B had to say about serverpoint.com

Seth B | NC, United States | Submitted 9 Oct 2017

I've always had a great support experience with ServerPoint. They respond quickly and professionally. I have high confidence in the ability of the support staff. Whenever I have had issues that I assume are going to be time consuming and laborious to solve, the support staff pretty much resolve it in just a matter of minutes. And I should clarify, most all of my issues have been self-inflicted. However, it's a relief to know there are folks who know what they are doing and can fix it quickly.

Product Satisfaction 5 5.0
Delivery Time 5 5.0
Customer Service 5 5.0
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serverpoint.com Reviews

5 Stars

4.9 Overall Rating

Based on 315

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

5 Stars Average
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Other Customer Reviews for serverpoint.com

5 Stars

Sappho - NV - United States 2 Dec 2017

Serverpoint has always had just the best customer support. Thank you for all you do!!!!! My questions are always answered quickly and, if it is more tricky, it is escalated to the right person. They stick with you until it gets fixed. You really feel like you have a partner in Serverpoint. We have used them for about 14 years now!

5 Stars

Lori C - MN - United States 14 Aug 2017

Serverpoint has hosted the website for a non-profit I volunteer for. I do not have a background in programming or building websites but working with the website is one of the roles I fill for the non-profit. When I have problems getting something to work, I fill out a ticket describing my problem and asking for step by step instructions to resolve the issue. The tech support people at Serverpoint are consistently fast, thorough and detailed in their responses and stay with me until the problem is solved.

5 Stars

Darrell W - MO - United States 18 Feb 2017

I have been a customer of ServerPoint for almost 20 years... starting back in the days of A+plus Hosting! The Team of Support Technicians have been the most professional and knowledgeable individuals anyone could ask for. They are committed to Customer Service and Problem Solving (which are few and far between) and have provided Rock Solid Performance in their Shared Hosting and Dedicated Server Plans which I have employed over the years. If you are looking for a reliable Hosting Provider give them a try!

5 Stars

Lou - ON - Canada 7 Dec 2016

Very satisfied with the response time for my requests in the past, as well as with the level of technical expertise on the specifics of the issues. A reliable service overall.

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