Customer Review

Here's what Chris had to say about

Chris | TN, United States | Submitted 1 Mar 2017

I was having trouble getting my Android phone connected to my email account. I connected with someone named Jani via the chat box. This person was very helpful and had me up and going within minutes. This was a great customer service experience and makes me glad our company uses ServerPoint for our email hosting.

Product Satisfaction 5 5.0
Delivery Time 5 5.0
Customer Service 5 5.0
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5 Stars

4.9 Overall Rating

Based on 372

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

5 Stars Average
Other Customer Reviews for

5 Stars

Krob - Schleswig-Holstein - Deutschland 1 Feb 2019

Every time i have a problem or a question, they always response with Knowhow sind in a short time. Very very good!

5 Stars

Michael - TX - United States 2 Oct 2018

The serverpoint team was very quick to respond to my issue. They used multiple staff to work on my problem which sped up getting my issue resolved.

5 Stars

Bassam 10 Sep 2017

Very nice customer support.

5 Stars

Jarrod E. - WV - United States 15 Aug 2017

ServerPoint is a little too pricy on their support. I am new to Windows Servers, i just bought my first ASP.NET application so i needed a Windows Server. $35 is a little high for support, but i am happy to pay it if it means that i can get my business online. Thanks for offering Windows hosting at cheaper prices then my other host. Overall their support is the best, i get a reply within 1-5 hours every time i submit a support ticket and i have submitted a lot!

5 Stars

Lori C. - MN - United States 14 Aug 2017

Serverpoint has hosted the website for a non-profit I volunteer for. I do not have a background in programming or building websites but working with the website is one of the roles I fill for the non-profit. When I have problems getting something to work, I fill out a ticket describing my problem and asking for step by step instructions to resolve the issue. The tech support people at Serverpoint are consistently fast, thorough and detailed in their responses and stay with me until the problem is solved.

5 Stars

hwkrob - Germany 9 Jul 2017

IT ist always a pleasure to contact you. The response time ist very short. All problems i have we're released in short time.

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