OH - United States
13 Jun 2018
I have contacted support several times for issues while hosting with ServerPoint. They have always been very responsive and helpful.
10 Apr 2018
I have been using serverpoint since 2009 or so. I've been renting some dedicated servers and some vps, and i am satisfied with both services.
Regarding dedicated servers, i had some harddrives issues during the years but the support was there.
Regarding the vps service, it is really good. I can't even remember a downtime!
25 Mar 2018
We had a complicated technical support issue that was handled by Sam, and are very happy with the outcome which was handled completely (and with as little pain as possible) within a few hours. Thank you again, Sam! We are happy. :)
CT - United States
4 Jan 2018
Technical support at Serverpoint is very professional and knowledgeable with quick response time.
dhaka - bangladesh
3 Jan 2018
i am very glad to be a member of serverpoint.com . they are very helpful and took more care of customers problems and solve that very smoothly and soon..their customer service is very good specially credits goes to their live chat with customers regarding customers different problems and other issues..thanks serverpoint.com
30 Nov 2017
I had an issue with my account being used in a wrong way by one of my staff, the Sever Point team reacted very quickly in a way that helped contain any damage. It has been very helpful.
NC - United States
9 Oct 2017
I've always had a great support experience with ServerPoint. They respond quickly and professionally. I have high confidence in the ability of the support staff. Whenever I have had issues that I assume are going to be time consuming and laborious to solve, the support staff pretty much resolve it in just a matter of minutes. And I should clarify, most all of my issues have been self-inflicted. However, it's a relief to know there are folks who know what they are doing and can fix it quickly.
6 Sep 2017
Confusion was over pricing. But we got it right and all is well now.