OH - United States
13 Jun 2018
I have contacted support several times for issues while hosting with ServerPoint. They have always been very responsive and helpful.
CT - United States
22 Oct 2017
ServerPoint responded to and resolved my concerns very quickly. They provide a rare and superior level of customer service in a day of largely electronic communications. Highly recommended.
Keith Van R
SC - United States
19 Sep 2017
As usual, very quick response from the team there. The issue was handled quickly and efficiently.
MN - United States
14 Aug 2017
Serverpoint has hosted the website for a non-profit I volunteer for. I do not have a background in programming or building websites but working with the website is one of the roles I fill for the non-profit. When I have problems getting something to work, I fill out a ticket describing my problem and asking for step by step instructions to resolve the issue. The tech support people at Serverpoint are consistently fast, thorough and detailed in their responses and stay with me until the problem is solved.
AR - United States
5 Apr 2017
We have been paying for our Dedicated servers at ServerPoint for almost 12 years and have NEVER been more pleased! Every time I have requests they are handled in a VERY timely manor, everything I always expect! Even when I need help with inevitable problems on my servers there is always someone there to help resolve every issue. Not once in all those years has there been any problems they did not know exactly how to handle! I even have had a few specialized requests over the years and NEVER have they balked... it is always, "No problem" and things get done!
I tell my friends about serverpoint every time they my ask. Y'all are the best ever!
MA - United States
15 Feb 2017
Where to even start? These guys are direct, the team is nice, and they respond quickly. Everyone I have talked to has been very pleasant and for once I don't dread contacting my hosting provider.
5/5 doesn't cover my experience, if you're a small business trying to get services up in a great VPS / Dedicated server environment, this is the company to choose. It's worth pointing out that I did have a few issues and questions, but their support team had them resolved in literally minutes - I was blown away.