Customer Review

Here's what JACK M L had to say about

JACK M L | Submitted 22 Aug 2018
Verified Customer

Contact me about the installation of fan blade.

Recommend this Company 5 5.0
Would Buy Again 5 5.0
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5 Stars

4.8 Overall Rating

Based on 1,361

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


5 Stars Average

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average
Other Customer Reviews for

5 Stars

Jawad E - AZ - United States 16 Nov 2018

overcharges I got charged $100 for shipping and I chosed $22 UPS Ground

The original issue was taken care of promptly
items were received in a reasonable amount of time
Items were packaged neatly and received in new condition.

Over all experience was delightful

will be ordering all replacement filters for our property through this company moving forward.

5 Stars

lalit p 24 Oct 2018

good copmpany i can trust , for customer service and product

5 Stars

Paul B - PA - United States 21 Oct 2018

When ordering extra filters, I wasn't sure what A/C unit model I have, so I called PTAC Customer Service. The PTAC Customer Service Representative with whom I spoke was very nice and helpful.

5 Stars

joe d 18 May 2018

so quick...just what i need for my hotel...and crazy one comes close...not hd one...this is where im shopping for my ptac parts from now on.

5 Stars

Scott B - VA - United States 3 May 2018

it was easy to place order

5 Stars

Everett B 5 Apr 2018

Love the easy use of site

5 Stars

RON C 21 Mar 2018

Mike was very helpful and responsive in emails.
Since I am a DIY, I proceeded with caution in making sure all the connections, using associated terminology, were correct. The unit runs well, but I guess the thermostat can be a little finicky when running the heat. Is there anything special, troubleshooting techniques, I should know regarding the operation of this replacement unit? Thanks again, it was definitely the course I should go rather than seeking repair from others.

5 Stars

Carlos N - TX - United States 17 Feb 2018

Excellent service

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