NC - United States
7 Mar 2018
Great looking columns and customer service was good.
OH - United States
29 Jan 2018
Ordering was simple and fast.
Jack. General C
CA - United States
11 Jan 2018
In general my experience with Pacific Columns was excellent. Sales , ordering , product knowledge, follow up were exceptional.
My only criticism of the process was the packaging . The Endurance Stone columns a HEAVY and were wrapped in a single layer of standard weight cardboard which was ripped in shipping and created surface damage to the columns . I can see the possibility of of substantial damage and negative consequences and bad feelings .
The only other suggestion I would make is the product sent to glue the split columns together might be improved . The body filler has a short pot life and the time and effort to completely fill the 1/8' gap is very time consuming. . A thick body two part epoxy with a longer working time , like ones for granite counter tops etc. could make the gluing process immensely faster and produce a more reliable full depth installation.
But the coulums turned out great and many thanks!
MA - United States
1 Jun 2017
Other than getting my items wrong when I first ordered them.....everything went smoothly.