Customer Review

Here's what vicki had to say about

vicki | IN, United States | Submitted 24 Feb 2017

love my new furniture it's beautiful!!!! a bit pricey or i would have bought more pieces

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 3 3.0
Product Satisfaction 5 5.0
Delivery Time 5 5.0
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5 Stars

4.9 Overall Rating

Based on 121

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


5 Stars Average

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

5 Stars Average
Other Customer Reviews for

5 Stars

Anonymous Customer - CA - United States 5 Jul 2018

Delivery people were very professional--and it was a hard dlivery of a 329 pound fireplace up 2 long flights of narrow stairs.

5 Stars

Patricia - IL - United States 8 Jun 2018

Thank you Lana for your help with my order. It looks stunning in my room. I'd love to send a photo! Sincerely, Patricia Field

5 Stars

Rob W - MA - United States 11 Sep 2017

I love the Maitland Smith furniture i purchased from Lana. Very elegant and timeless. Wish I had a bigger house!
Customer service at Lana was excellent as was the delivery time. Will definitely be back.

5 Stars

Pam - TX - United States 7 Mar 2017

I ordered an end table from Lana Furniture. The price quoted was extremely fair. We received the table quite quickly, but unfortunately it was damaged in transit. I contacted Lana Furniture customer service and told them that we had refused delivery on the table and requested another one to replace it. They complied and we received a new undamaged table within two weeks. Their service was excellent and I would most assuredly purchased any other furniture item I needed from them.

5 Stars

Carolyn - PA - United States 28 Apr 2016

The piece I ordered arrived in perfect condition, and It was truly beautiful. This is my second experience with Lana Furniture, and I am very impressed with their service.

5 Stars

Barbara K - SC - United States 5 Apr 2016

Lana Furniture treats me not as a number but as a real person . They are great with their customer relations. I will always make them my 1st choice when I need to buy online.

5 Stars

Sharon S - MD - United States 21 Mar 2016

I was impressed how closely Lana communicated with us regarding our order and delivery of our counter stools. My husband and I will be recommending Lana to our friends.

5 Stars

Walter T - IL - United States 9 Feb 2016

At Lana I was able to talk to a CSR that could really give me good advice. I would have made some costly mistakes on the furniture that I ordered had it not been for this. With other sites I got CSR's that really did not know what they were doing.

The factor that really made me a customer was the delivery. Star delivery service arranged for my furniture to arrive on a weekend. This was so helpful to me. They set-up the furniture perfectly and took the time to arrange some of my other furniture for me (I did tip them generously).

Buying furniture online can be scary. After receiving 3 deliveries (2 bedroom sets and 1 living room piece) from Lana I am just happy to have found a good source.

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