5 Oct 2017
The clear communication from KAR Labs was much appreciated. They let me know when my water sample was received, and when I could expect the report. The report arrived on time. The report is packed with information in an easy-to-follow format, with good explanations, which make it simple to determine whether your water sample is within proper limits.
Thank you for the great work!
SC - United States
29 Aug 2017
Ordering the sample test kit was simple and efficient. The kit arrived in a couple of days and the instructions were easy to follow and ease of return with the pre-paid shipping envelope. I received the test results when promised and the information was easy to interpret. Now I can make an informed decision on the type of water treatment system I need!
NC - United States
26 Jul 2017
Very quick service. Easy to read format for the report.
WA - United States
20 Jul 2017
They did exactly what they said- prompt service, results on time, excellent report. The kit was easy to use, and the prepaid envelope was convenient. It came with clear instructions too. If we have any need in the future for more well testing they will absolutely get our business. Further, I will recommend them without hesitation.
24 Jun 2017
Good response to my needs. Good report satisfied my wife and I. Thanks for your report.
TN - United States
29 May 2017
Everything was great. Thanks.
14 Feb 2017
Although I had mistakenly accessed data that was not mine and made an inquiry, I received a quick and lengthy assist that explained my error and follow up as well. Not what you would necessarily expect.
MS - United States
28 Sep 2016
Overall, I think you offer a very nice service and I especially appreciate the turn-around time on the analysis.
However, I believe your reports could be improved if you provided a succinct summary to the extent of "We believe that your water is of good quality" or "We believe that you may wish to further examine this aspect X of your water". This would alert the consumer to any potential problems (which might be missed in the pages of level values provided in the report) while avoiding any liability on your part.
Perhaps this was provided in the report -- and, if so, my apologies -- but I could not find it.