justflowers.com Customer Review

Here's what Shannon had to say about justflowers.com

Shannon | UT, United States | Submitted 6 Mar 2017
Verified Customer

The order process seemed smooth but the service went downhill from there. My delivery was about 3 weeks late. I understand there was confusion about the delivery location (turned out it needed to be shipped rather than delivered); however, I was never contacted about the issue. If I had not called back I probably never would have heard anything. Therefore, my low ratings are due to the poor communication and customer service skills.

Recommend this Company 1 1.0
Would Buy Again 1 1.0
Price 4 4.0
Product Satisfaction 4 4.0
Delivery Time 1 1.0
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justflowers.com Reviews

5 Stars

4.7 Overall Rating

Based on 94,118

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average

Price

4 Stars Average

Product Satisfaction

4 Stars Average

Delivery Time

4 Stars Average

Customer Service

3 Stars Average
About justflowers.com

Welcome to JustFlowers.com. Just Flowers is a family-owned and customer driven business that opened its doors back in 1995 with just a handful of stores that could deliver flowers to the selected areas in the country and could make only a handful of deliveries. But now, over 17 years since then, we are one of the largest flower delivering florist in the nation, providing not only local US customers with the highest level of customer support and satisfaction but also internationally to over 100 countries. We have become the premier supplier of beautiful and stunning flower arrangements offering thousands of flower arrangements and gift/wine baskets by category, such as

5 Stars

Cecelia H - OK - United States 29 Jun 2018

Quickly processed with ease in ordering

5 Stars

Rebecca M 28 Jun 2018

very smoothly

5 Stars

Patty K 16 Jun 2018

Very easy site to use, and I was offered a discount code. If the basket is as nice in person as the picture I will definitely use this site again. And I am shopping local, most of the local sites did not have a good selection.

5 Stars

Sheila W 12 Jun 2018

great

5 Stars

Sue - MA - United States 8 Jun 2018

Great

5 Stars

Jennifer d - NL - Canada 28 May 2018

Huge assortment and price range. Easy to navigate throughout the process. Help is available immediately if needed. For Canada customers it is costly. Some places are hard to deliver too but they make it as soon as they can. They inform you as well. The only thing I would have liked was to be sent the response of the recipient. I don't hear from my grandma that often as she has trouble hearing and seeing.

5 Stars

Arturo A - CA - United States 23 May 2018

repeat customer.

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