JBugs.com Customer Review

Here's what Eric B had to say about JBugs.com

Eric B | AZ | Submitted 27 Nov 2017
Verified Customer

I tried to use my "new customer" coupon# WELCOMELW4UH0BP which was emailed to me and when I used I received an error message "my basket is ineligible for coupon". I followed all the instructions on the email, the value of the cart was >$10 and I do not understand why I could not use the coupon (as I specifically wanted to place the order based on my receiving the coupon and signing up). Can you please apply the $10, or at least subtract the shipping cost? Thank you, Eric

Response from JBugs.com:

Hello Eric,

We apologize for the negative experience that you had while shopping with us. Our Cyber Monday Sale was live when you placed your order, and during that time, all other discounts and coupon codes (include the New Customer Welcome coupon) were ineligible. I believe you spoke with one of our customer service representatives yesterday. I hope you are satisfied with your shopping experience now.

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JBugs.com Reviews

5 Stars

4.8 Overall Rating

Based on 29,634

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

5 Stars Average
About JBugs.com

For over 26 years we have been serving the Volkswagen industry with the finest air-cooled VW parts and top of the line customer service and technical support. We strive to take the headache out of buying parts to restore your classic VW. 

Our inventory of over 10,000 parts can attest to the fact that we want to be your one-stop-shop for vintage VW parts. Whether you are looking to restore your VW to stock or are seeking options for customization, we have it all. We feature the largest selection of TMI interior products in the industry and have the most knowledgeable staff to help you with your interior restoration. 

We work with top of the line manufacturers that we know and trust to provide reliable, long lasting parts. Our staff works on their own VW restoration projects in order to learn more about the cars and pass that knowledge and understanding of the process along to our customers. 

We take pride in being the leading provider of classic VW parts for your Beetle, Super Beetle, Karmann Ghia, Bus, Type 3, Thing and Off-Road vehicles. 

5 Stars

Anne R - AZ 23 Feb 2018

easy peasy

5 Stars

Monte K - KY 22 Feb 2018

Very user friendly.

5 Stars

Raymond M - TN 22 Feb 2018

It's all good

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