infinitytools.com Customer Review

Here's what Frank C had to say about infinitytools.com

Frank C | Virginia, United States | Submitted 25 Dec 2017
Verified Customer

I wrote what I have encountered with the bad customer service in my review of the product. Without an apology from Infinity I won't be using them again.

Customer Service 1 1.0
Frank C has reviewed 1 product from infinitytools.com
BESSEY Clutch Style Bar Clamp
View This Product

Good product; bad customer service.

The clamps are first class. Infinity's customer service sucks. I got an email saying that there was a $4 discount the day I placed my order. When I called to ask for the discount, I was told that the order had already shipped and they couldn't apply the discount. Two days later I got an email from FedEx, saying they were picking up the shipment. I emailed customer service to ask why I had been told that the order had been shipped when FedEx said otherwise. The customer service manager said his associate was right, and that they couldn't apply the discount after the items have been shipped. He didn't even address the lie I had been told. No more of my business for them. There are too many other places that respect their customers.


Click Here to Visit infinitytools.com

infinitytools.com Reviews

5 Stars

4.7 Overall Rating

Based on 11,805

Customer Service

4 Stars Average
About infinitytools.com
Other Customer Reviews for infinitytools.com

5 Stars

dennis william d 17 Jun 2018

used co before

5 Stars

Billy S - North Carolina - United States 13 Jun 2018

your service is great and you carry a great product. keep up the good work. have a blessed day!!!

5 Stars

STUART C - California - United States 8 Jun 2018

Experience on line so far so good

© 2018 ShopperApproved.com. All rights reserved.
To learn more about Shopper Approved, Click Here
This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2018