infinitytools.com Customer Review

Here's what Mark B had to say about infinitytools.com

Mark B | Texas, United States | Submitted 12 Jan 2017
Verified Customer

I ordered the wrong insert for the Sawstop throat plate; however, I believed I used the part number listed in the Catalog. Either way, someone should have recegonized it was the wrong one (since both were on the same order). We I contacted Customer Service, they offered to exchange the items, but I was responsible for shipping. I was willing to pay for the correct set since I made the mistake, but CS should have been willing to waive the shipping fee since I believe the catalog did not have the updated Part number.

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infinitytools.com Reviews

5 Stars

4.7 Overall Rating

Based on 12,307

Customer Service

4 Stars Average
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Other Customer Reviews for infinitytools.com

5 Stars

William R 11 Aug 2018

No worries, smooth process.

5 Stars

Frank H - Connecticut - United States 8 Aug 2018

Big fan of Infinity. I've purchased one of their router table packages, coping sled, and some profile router bits. All very well made and they deliver on their protential. I'll definitely be purchasing from Infinity again in the future. Excellent customer service, too, by the way.

5 Stars

Brian M - California - United States 8 Aug 2018

Very easy to order on line. Excellent.

5 Stars

Anonymous Customer 4 Aug 2018

picking the blades and reading the reviews and information was clear and simple

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