infinitytools.com Customer Review

Here's what Mark B had to say about infinitytools.com

Mark B | Texas, United States | Submitted 12 Jan 2017
Verified Customer

I ordered the wrong insert for the Sawstop throat plate; however, I believed I used the part number listed in the Catalog. Either way, someone should have recegonized it was the wrong one (since both were on the same order). We I contacted Customer Service, they offered to exchange the items, but I was responsible for shipping. I was willing to pay for the correct set since I made the mistake, but CS should have been willing to waive the shipping fee since I believe the catalog did not have the updated Part number.

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infinitytools.com Reviews

5 Stars

4.7 Overall Rating

Based on 10,547

Customer Service

4 Stars Average
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