infinitytools.com Customer Review

Here's what McGann S had to say about infinitytools.com

McGann S | Virginia, United States | Submitted 29 Jan 2017
Verified Customer

not good
item did not ship and was listed as out of stock after being listed as in stock, THEN you shipped the order anyway after I tried to cancel it
how you shipped an "out of stock" item is still a good question
now I have two bits.......great
not thrilled with your service

Customer Service 2 2.0
McGann S has reviewed 1 product from infinitytools.com
Adjustable Double Roundover Router Bit
View This Product

Good bit...availability screwed up.

Bit is fine. Service from Infinity was pretty lousy. Said the order was in stock. Then did not ship for over a week. When I checked on the order they said it wouldn't ship for 6 weeks (out of stock). I ordered another bit from Amazon-in stock-2 day delivery and tried to cancel the Infinity order. Well, lo and behold, somehow the bit was available and they shipped it. Now I have two of them. Look Infinity, either the product is in stock or it's not. Ex-customer.


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infinitytools.com Reviews

5 Stars

4.7 Overall Rating

Based on 12,046

Customer Service

4 Stars Average
About infinitytools.com
Other Customer Reviews for infinitytools.com

5 Stars

Curtis B 19 Jul 2018

Convenient

5 Stars

Keith J - Pennsylvania - United States 16 Jul 2018

I chose it after a coworker recommended it. He saw that I was struggling using a homemade jig that had a few shortfalls. Everything was though of in the design of this unit.

5 Stars

Esteban L - Puerto Rico - United States 13 Jul 2018

Excellent

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Christopher D - Ohio - United States 8 Jul 2018

Infinity tools are well-designed and well-made

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