Customer Review

Here's what Brian R had to say about

Brian R | Submitted 30 Mar 2016
Verified Customer

I wouldn't be even ordering from this company but I want this dado set. There shipping speed is really slow. It will take two weeks to get this blade with the economy shipping.

Response from

Hi Robert!

Thanks so much for taking the time to write a review and let us know how we're doing. We rely on great customers like you to help us offer the best woodworking tools and accessories at the best prices on the web, and we're always working to do better and better.

The economy shipping method can take up to 5-10 business days for delivery, so that's why we offer expedited and guaranteed shipping services as alternatives for customers who need to get their items in a hurry.

At this time, the 8' Dadonator you ordered is actually on backorder until 5/15/2016, which is indicated on the website. If you're looking to purchase an item, you can always find its current stock status on the item page below the price and above the red 'Add to Cart' button. Out of stock items will have an 'Expected on mm/dd/yyyy' date to tell you when that item will be back in our shop and ready to send out to you.

We hope this helps make your future buying experience a little better. Please let us know if you have any questions at all.

Thanks again!

Customer Service Team
Infinity Cutting Tools
Toll Free: 877-USA-BITS (877-872-2487)
Local: 813-881-9090
Fax: 813-881-0030

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