ON - Slovenia
15 Aug 2019
I had a fantastic experience with this tool.
When I was working through the app and needed assistance, there were customer support readily available to answer any of my questions in a timely manner. The end product looked super, simple to work through, great design.
Now that I no longer need this tool I cancelled my subscription and they reimbursed me THE SAME day!! I really appreciate the swift process; hassle free; without trying to persuade me to keep paying. I am really impressed. Coming back to Liveplan as soon as I have a need for it again. Highly recommended.
8 Jul 2019
A great experience. Fluid, easy, informative.
It was invaluable in my company's business plan process.
Collaboration tools are great, but could be better (differences between viewing and collaborating guests are too great; viewer guest doesn't see crucial options to make that any good. I had to give collaboration permission to people that I only wanted viewing. If a guest could somehow play with some of the data, it'd be better for sharing with investors and board members).
I'd like to see features like automatic data update in text when a data point is changed in tables.
For instance, if revenues change, or dates change, it should change accordingly in text summaries. As it is now, one has to go and manually change all relevant info in the text fields.
Another valuable feature might be sentence reccomendations.
The examples you have on each page right now are very good, but a dynamic phrase recommendation would benefit less experienced authors, as well as non-native English speakers.
Another feature would be an evaluation tool, based on the data, but that's a large project...
These are features that some competitors have, and it makes a difference to some customers.
FL - United States
2 Jul 2019
It is an extremely useful application, well-thought-out and easy to use while providing a powerful tool to present business plans to potential investors.
CA - United States
2 Jul 2019
Incredible product, and the output options are perfectly selected.
20 Jun 2019
I contact Liveplan Customer Service requesting clarification regarding an issue I was having with my subscription and the services associated with it. Cody quickly responded to my inquiry and walked me thru a very simple process to resolve my issue, he provided extremely simple and clear directions on exactly what steps to follow, it very easy even for a non tech savy person. I must say I am extremely impressed with the prompt and thorough response, Thanks Cody!
VA - United States
3 Jun 2019
The plan format I used was a little bit complicated, but well thought out and useful. Even though I did not complete my plan, I got an idea of what needs to be included and what info I need to gather before starting a plan. When I decide to move forward, perhaps we will engage you again.
24 May 2019
Great but financial modeling tools are not advanced enough for startups