BC - Canada
8 May 2018
I was very satisfied with the service and the possibility of live chat to help customers. The only thing I would like to improve upon is to clarify that there is a government fee of 50 dollars. It could be that I overlooked it but it would help if I knew the total price clearly before using the service.
Hesse - Germany
7 May 2018
Excellent and easy process, very quick processing in ID.
Cheshire - United Kingdom
28 Sep 2017
Due to emails not sending i and photos not sending it was a rushed process but your team helped make sure my visa was here right on time thank you so much i would happily use the service again and recommend to others
CA - United States
12 Jul 2017
Quick, efficient service, polite and professional!
Paris - France
4 May 2017
7 Oct 2015
Very easy process, although I was worried when I paid and had not yet been asked to send in the
two photographs. It could be made clearer that that is the next stage.
Also the form we completed dupicated information we had already submitted and had just numbers
in the first column whereas it should state number and NAME. This is what I thought was needed.
Also it states in notes something on port of entry although the sheet does not ask for this anywhere so I entered it below and outlined it in yellow.
Hope these comments are helpful: so much better than the old system and cheaper too.