hostek.com Customer Review

Here's what Carl Z had to say about hostek.com

Carl Z | PA, United States | Submitted 12 Jun 2018

I have been a client of Hostek for maybe 15 years now. What is most impressive is the almost instantaneous responses you get when a support question is submitted.

I had a support need recently on a weekend morning around 7:00 am. The fixed my problem within 2=10 minutes of my request. Truly Remarkable!

I would not hesitate to recommend Hostek to anyone and everyone. They are truly professionals and the best and what they do.

Customer Service 5 5.0
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hostek.com Reviews

5 Stars

4.9 Overall Rating

Based on 78

Customer Service

5 Stars Average
About hostek.com

Welcome to Hostek.com.   Hostek.com began offering hosting services back in 1998.  We strive daily to provide the absolute best customer support you will experience from a hosting provider.  We don't just say that, we back it up!

Beginning on day one Hostek.com has focused on taking care of the customer.  Combining Hostek.com's great customer service with the best web hosting services, Hostek.com should be your choice for all your hosting needs from Shared, Reseller and high available VPS hosting.

Other Customer Reviews for hostek.com

5 Stars

Patrick - SC - United States 15 Nov 2016

So far I have two VPS's with Hostek and am very happy. I plan to move my other ones there as well.

5 Stars

Cassi - CA - United States 4 Mar 2015

I've been hosting websites on a dedicated server with various companies for years. The Hostek support team is exceptional, sometimes going "above and beyond" what I expect. Always helpful; always timely.

5 Stars

C.K. - NY - United States 12 Feb 2015

Everyone I work with in support goes out of their way to solve problems when they come up. Whether it be a legitimate server issue which is very rare or an oversight in code on our part, your team always comes up with a solution and it's greatly appreciated.

I've recommended Hostek to many people throughout the years; being the best hosting company I have ever worked with.

5 Stars

Jules G - NY - United States 18 Jan 2015

Hostek's support is fast, courteous, and professional. They are a great asset to my business because they go well beyond simply hosting.

5 Stars

Wendy O - IA - United States 6 Jan 2015

I can speak for every contact I've had with Hostek customer service. It has ALWAYS been prompt, regardless of when I contact them; the issue has ALWAYS been resolved quickly, no matter what the issue has been; if for some reason there is follow-up to be done, it has ALWAYS been quick and courteous (no matter how trivial I think they probably think it may by)... in other words, my perception of an urgent issue has never been trivialized.
Being treated like a human is important in customer service and every person I've dealt with at Hostek has been courteous, pleasant, responsive and handled the situation with professionalism. I applaud Hostek for their customer service standards. Keep up the great work.

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