hostek.com Customer Review

Here's what Carl Z. had to say about hostek.com

Carl Z. | PA, United States | Submitted 12 Jun 2018

I have been a client of Hostek for maybe 15 years now. What is most impressive is the almost instantaneous responses you get when a support question is submitted.

I had a support need recently on a weekend morning around 7:00 am. The fixed my problem within 2=10 minutes of my request. Truly Remarkable!

I would not hesitate to recommend Hostek to anyone and everyone. They are truly professionals and the best and what they do.

Customer Service 5 5.0
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hostek.com Reviews

5 Stars

4.9 Overall Rating

Based on 79

Customer Service

5 Stars Average
About hostek.com

Welcome to Hostek.com.   Hostek.com began offering hosting services back in 1998.  We strive daily to provide the absolute best customer support you will experience from a hosting provider.  We don't just say that, we back it up!

Beginning on day one Hostek.com has focused on taking care of the customer.  Combining Hostek.com's great customer service with the best web hosting services, Hostek.com should be your choice for all your hosting needs from Shared, Reseller and high available VPS hosting.

Other Customer Reviews for hostek.com

5 Stars

Ishaq 8 May 2017

Quick responses, good service. Keep it up

5 Stars

C. M. - AL - United States 11 Mar 2015

In an effort to purge my site of unused code I inadvertently deleted a subdirectory that contained code that was under active development and testing. I had a 3 day old local backup but that would have lost close to 30 hours of development and testing. I contacted Hostek around 10:00pm and went to bed. At 6:30 the next morning my subdirectory had been restored.

I can not say enough about the Hostek Customer and Technical Support Team.
They are without a doubt the best I have ever worked with.

5 Stars

brian - NJ - United States 5 Mar 2015

Overall the support is very fast , most of the time they have no problem handling any server administration tasks for you. Even if it's something little , most of the time they will go out of their way to just handle the task for you so you can continue to work.

I would say 90% of the time, I get a response same day. And they are always friendly.

Chris C, has helped me quite frequently and has done an excellent job.

I would recommend hostek to anyone just based on their support alone.

5 Stars

David B. - CA - United States 9 Feb 2015

I've been in touch with Hostek support on an as-needed basis and to help me with my hosting needs. I've rarely encountered a more positive support staff who are knowledgeable, friendly, willing to help and quick to respond to my support needs. It's been the perfect support experience, all the way around.

5 Stars

Wendy O. - IA - United States 6 Jan 2015

I can speak for every contact I've had with Hostek customer service. It has ALWAYS been prompt, regardless of when I contact them; the issue has ALWAYS been resolved quickly, no matter what the issue has been; if for some reason there is follow-up to be done, it has ALWAYS been quick and courteous (no matter how trivial I think they probably think it may by)... in other words, my perception of an urgent issue has never been trivialized.
Being treated like a human is important in customer service and every person I've dealt with at Hostek has been courteous, pleasant, responsive and handled the situation with professionalism. I applaud Hostek for their customer service standards. Keep up the great work.

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